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I have tried about 6 different contact form plugins but none of them sit correctly on the theme when I’m using Chrome browser. What doesn’t sit properly is the checkbox option, the boxes (to check) are usually missing! This includes Form 7 plugin as well. I’m not a developer but what is the work around?
We use Contact Form 7 plugin with our theme. If you have some issues with that, contact us in support. Thanks
Hello, do you provide Corporate version homepage options xml? I only see the ecommerce version, so please advise. Thank you in advance.
Yes, we provide Corporate demo data. You can select between ECommerce and Corporate in Import/Export.
Hi 8theme, I understand but I want to import Corporate demo home pages as I have Ecommerce ‘demo pages’ from download folder. Do you provide this too?
Updating from 1.8 to 1.9 when having made extensive changes via child-theme and using WooCommerce 2.0.20 (should also be upgraded to 2.1.13) should that be a problem?
Can you provide a list of files that have changed in the 1.9 update?
There should not be any issues as you have made your changes in the Child Theme.
Could you please provide a changelist of files updated?
Sorry, but we cannot provide such information.
Oh, that’s unusual that you cannot provide such update list. I’m used to seeing this update list from top developers like Kriesi here on Themeforest.
So the fact that you can’t provide such a list, is this because you simply do not have any internal framework to track your work when updating your theme or is it a case of you won’t supply such a list and in the last case I would like to know why as that would be a great customer service and for sure a major part of the success of e.g. the development theme at Kriesi.
An file update list would make it so much faster for your customers that have made custom work to your theme to update the theme and troubleshoot possible problems created by the update.
We are very sorry that you feel that way. In most cases our customers are known that they`d better make all the changes in the Child Theme and in custom.css file. So, after the update they can be sure not to lose their modifications. When our developers are working on the update, they are editing a lot of files, and you need to understand that it is really a huge base of code, files, lines that need to be remembered and mentioned in the list you requested. Thanks for understanding.
WooCommerce is updated to 2.1.4 how does this affect the Legenda theme? Is it safe to update WooCommerce or should we wait?
Yes, you may update your Woo Commerce. If any difficulties – contact us.
Super, thank you!
You are welcome
Is it new establish Woocommerce 2.1.4 compatible with your theme ?
I would like to add subcategories in main menu. but catalog in woocommerce is no longer exist. So what can i do ?
If you want to add categories into your sidebar you need to add special widget. If you want to add categories into main navigation menu you can read about it in WooCommerce documentation.
How to reduce product image to 400px (height)
Please, provide your site link.
Hi, http://stilingilaikrodziai.lt/produktas/vyriskas-laikrodis-black-silver/ next question is: how to center the logo when disable search for header?
All these changes require additional customization of our template.
I need to translate this theme (I use a child theme) and I normally use the excellent Codestyling Localization plugin http://www.code-styling.de/english/development/wordpress-plugin-codestyling-localization-en but for some reason it is not working with this theme. Could you please help.
You can translate our theme in such a way: http://8theme.com/demo/docs/legenda/index.html#!/how_to_translate. We cannot guarantee the stable work of our template with third-party plugin.
Well it seems that WooCommerce can guarantee this, as they directly recommend their user to use this plugin in their documentation.
This is taken direct from http://docs.woothemes.com/document/woocommerce-localization/
“Codestyling Localization is the method we recommend for most users as it is the simplest to setup.
You must download the Codestyling Localization plugin, which allows you to translate the plugin directly in the WP admin panel.”
And as many of your users use your theme for ecommerce with WooCommerce it would of cause be nice if you could make it as simple as WooCommerce to translate theme.
Thanks for your suggestions.
Can i use this theme for coupons, deals and price comparison affiliate website?
Thanks for your interest. Please, provide us more details.
i mean to say i don’t want shopping cart and add to cart button instead i want “buy from” button which will open website of my affiliate. you know what i mean.
Yes, you may implement this. You can disable Ecommerce part of the site.
Is it possible to replace the search box in the header with a select currency plugin?
Yes, it is possible via additional customization, by changing custom.css file.
Hi everyone, this just took me a month to figure out…. the documentation is not as bad as I thought all this time it is just not scrollable as it should be!
Thanks for your tip
Hi, is it compatible with WooCommerce v2.1.5?
Yes, our theme is compatible with the newest WooCommerce version.
Hi there, thank you for the wonderful support already provide. I wish to resolve another thing that is more a wish than anything. For shopping purpose, i’d like to add ” Add to wishlist” button on product view. The one with all the product from a category. I did manage to add the right code but for the styling, i’m unable to find the class to change it for the heart icon… And it will be nice to have this choice on theme options in product page.
Thank you again!
You may review this:http://8theme.com/demo/docs/legenda/index.html#!/wishlist . If any additional questions – contact us in support.
i’m getting this message after i installed the theme and the required plugins:
Hi! Please activate your copy of the Revolution Slider to receive automatic updates & get premium support.
would you kindly advise?
Thanks for informing. Please, contact us in http://support.8theme.com
I just purchased Legenda but when I try to activate the Revolution Slider I get an error message “Purchase Code is Invalid”.
I verified the API Key is correct and the Purchase Code is correct.
I guess you are saying that I should fill out a support ticket? I hate to do that because the ticket requires my sites Admin user name and password. Do I really have to turn over access to my site in order to simply register the Revolution Slider?
There is no need to provide us the accesses to your site. You don’t need to use license key to create sliders and use Revolution slider on your site with our theme, because plugin archive is included in theme archive and you get its update in each theme update. As you can read in the message you need to activate your copy ONLY if you want to receive automatic updates & get premium support. But if you want to get automatic updates without reference to our theme you need to buy this plugin.
Thank you for the information. Now I understand how the Slider upgrade process works.
I purchased the theme and now i have a bit of a problem.
I want to activate the revolution slider but when i add my purchase code it says that its invalid.
Can you advise as to what i should do?
I just wanted to say, this theme is amazing, the most beautiful on TF and easily customizable with a great and fast support (answers in less 24h). Thank you for your work !!
You are welcome Thanks for being with us.
I just updated woocommerce and my shop just get really messy. It looks very bad… What can I do?
Thank you for using our theme.
Try to update the theme to the latest version, it should work correctly.
Thanks for your quick reply.
I think I do have the last version (On Wordpress updates it doesn’t appear nothing…) My website is mobilepower.es/wordpress. It doesn’t work at all…
Please update your theme to the latest version that you can download from theme forest http://themeforest.net/downloads
How can I update without loosing all the data?
If you have made all your changes in the custom.css file or in the Child Theme you will not lose any modifications.
I just would like to know how I can disable the lightbox image of the product (in the individual product page). Thank you.
You can disable this feature in Theme Options in the admin panel
I’ve disabled on product options single page but still acts the lightbox. Any solution?
Very likely WooCommerce light box is enabled. Please, specify if you want to disabled cloud zoom at all.
Any chance someone from 8theme could answer my questions posted on DecoStore, or respond to the tickets I have raised regarding that theme?
Dear Jeremy (jezhops),
Please wait for their turn on the service, and they’ll tell you.
Note: if you create new tickets, one the same topic – you are holding yourself back. With each new Ticket, you anew to take their turn.
ISU-519-80985 – here is your global id-ticket, please wait for the answer.
Regards 8theme Ltd.
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