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May I know why is the license not valid under the chat console?
Hi, benjaminkwa,Contact us, please, support http://support.8theme.com or live chat. thanks
I would like to know how many items or products can i sell in this page, there is any limit?
Hi, Ana73,No, any limit. Regards
Thank you 8theme, the Legenda theme is amazing!!
It is so elegant and clearly so much though and care has gone into making it
Hi, mikekellner,Thanks alot for your feedback
i love this theme, and thank you for installing it for me
i have question: how to change theme version, currently is corporate version, i want to change it to e-commerce version. thanks.
Hi, kreuznach,You are welcome. You may change the code on the Shop Page, taken from our tutorial, import demo data for Ecommerce version. We have already imported the slider. For more details contact us in support. Thanks for choosing our theme.
I just wanted to congratulate you on such a BEAUTIFUL theme. I am currently sinking my teeth into it and building my eCommerce store as we speak. I will post a link on this thread when I have finished. I’m like a kid in a candy store with this theme!
Hi, roysher11,Glad to hear that, thanks for choosing our theme. Will be appreciated if you show us your ready project. If any questions – contact us in support http://support.8theme.com
Will do thanks.
can anyone help me to install this theme. I’m getting annoyed, I purchased this theme in good faith but cannot install it and I have a deadline for my client. I TRIED EVERYTHING ON THE DOCUMENTATION BUT CANNOT WORK. CAN ANY ONE HELP ME?
i CAN PROVIDE MY LOGINS OR IF THERE IS A VIDEO FOR IT’S INSTALLING.
MY EMAIL IS: NISERVICEWORKS@GMAIL.COM
Hi, niservices,We have answered to you in ticket. Thanks
Hi, Just purchased the theme. When I try and install the demo data through the wordpress import plugin, it gives me the following error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
What am I doing wrong?
Another thing…the Theme options page is very slow, it freezes quite a bit. Just started working on it but if this persists, its very tough to work on it! To ensure it wasn’t my computer, I logged into another site of mine and used the theme options there just fine…Do advise. Im rearing to configure this theme!
Hi, gadurr,Please, specify what browser to you use? Provide us with the details to your site in support http://support.8theme.com so we may review it better. Thanks
Im using Safari on Mac Mavericks. Am creating a ticket on your support site as we speak. In the meantime, any ideas on why the import fails?
Thanks for the ticket, our expert is already working on it.
Hi, just a request. Have been working with support yesterday and today and they say that the memory limit needs to be increased to 64m. The site shows 90m available memory. Please look into this since I have lost two days already and tomorrows the weekend. I love the theme, but I need to get it to work!
Please wait, our expert is already working on it. Regards
Hi, its been 4 days and I am still not able to work with the theme! I was asked to increase the memory limit, first to 64M and then to 96M, I upgraded my package to 128M and the issue remains the same! Never been this frustrated with a theme. It looks great, only if I could use it! The status on my ticket with support shows ‘critical’, and yet no response at all today. I have worked with so many themes earlier and never faced such difficulties. What do I do???
Do not worry, please, we will get back to you.
I love this theme, but my client still has a good number of visitors using IE8. Does the theme downgrade so that they can still use the site?
Thank you in advance for a speedy reply!
Hi, phillysewist,Thanks for the interest, but unfortunately, our themes are supported by versions of IE beginning from 9.
on the checkout page (quick checkout) http://8theme.com/demo/legenda/checkout/
is it possible to show product thumbnail?
right now, it is only showing the product name.
Hi, soundreality,Yes, it’s possible. Please contact us in our support http://support.8theme.com Regards
Can the shop feature be used for affiliate links?
Thanks for being interested in our theme.
Yes, WooCommerce plugin has such feature, so you can create affiliate shop with this theme.
Is there a shortcode to show the visa/master/amex logo?
There is no such short code, you can add this using simple HTML code.Regards
Is there an optiuon to compare 2 (or more) products. I am intended to sell pictures. In that case I want the users to select the images and they have the possibilty to enlarge each of the images to choose.
Is that in your theme? Or in a future upgrade?
Thanks for being interested in our theme.
At the moment Legenda doesn’t have such ability, and you can get it only by using additional plugin. So we will review this suggestion, and maybe add it in the future.Regards
I love this theme. I have a few questions:
1. Is it possible to not have the ‘Search for Products’ and ‘Cart’ items in the header? I do not need the shopping cart
2. With the top bar, is it possible to get rid of it
3. With the top bar, is it possible to keep it but change the text and links in it?
1. Yes, you can disable them in Theme Options.
2. In the top bar you have on widgetized area at the left top, so you can add any links there.Regards
You are welcome Regards
I would like to know what are the updates that were sent lately.
Do i need to reupload all files to update the theme?
Thanks for contacting us.
Yes you can update your theme by replacing all files. To get more information about theme update read the documentation.Regards
How do we create a categories page like this http://8theme.com/demo/legenda/?post_type=product&sb=0 ?
If you want to have categories on your shop page you should enable such option in WooCommerce Settings. Also you can add a static block to this page, where you can add any images/text.Regards
Can we add like the “like, tweet, pin and google plus” on the widget?
Try to use shortcode [share] to add social links on your web-site.Regards
Could your theme work with The WordPress Multilingual Plugin?
Also, could video be added to the blog pages.
Thanks for being interested in our theme.
Yes, you can use WPML with our plugin and add video to blog posts.Regards
When trying to install the theme, i get this error
“The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.”
Please, read the documentation about how to install our theme, if you have some problems, just create a ticket on our support system http://support.8theme.com and provide your web-site URL and WP admin login/pass.Regards
Hope we have discussed everything successfully in live chat, thanks.
How do we edit the settings for the zoom view finder?
Specify please, what settings do you want to edit?Regards
It is the zoom setting. From your demo single product page, the zoom setting is but for my page (without doing any configuration),it is
Also, how do we change the size of the picture display in the single product page?
Not sure why the codes are not appearing here, but the main idea is stated. Thank you.
You cannot change the options of the image in the Single Product page. As for the zoom effect, what exactly is wrong?
the quick view on the second product page and beyond does not work.
Hi, soundreality,Thanks for informing about that, we will fix that in the next update that is planning on this week.Regards
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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