red_sun

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906 comments found.

Hi there,

If I update Wordpress to the latest version the theme doesn’t work anymore? Whole blanc page? http://www.martes-den-haag.nl/

Regards, Mischa

Would you please temporarily deactivate all your plugins and then again try to update? If that works, you can activate one plugin by one to see which one is causing the problem.

(If you are using the “Custom Taxonomy Sort” plugin, which I used to recommend in older versions of the theme, please know that this plugin is not compatible with the latest version of WordPress)

Great thanks! “Custom Taxonomy Sort” was the problem. :-)

You’re welcome!

I have the same problem. When i update to wordpress 4.7.5 all i get is a blank page? Is there some kind of fix for this? I restored the old version because i got html error 550 after update. >www.villapentry.fi

Would you also please temporarily deactivate all your plugins and then try again? If that works, you can activate one plugin by one to see which one is causing the problem.

this theme does not load pages properly on iPhone 6. They just load white / blank until you scroll. Please advise ASAP I also send you a message via contact author form.

Hey there! I just replied to your email.

Hello, since the new WP update I’m not able to add photo’s to my gallery anymore.

I can make a gallery but it doesn’t give me the option to add photo’s. It says drag and drop your pictures here (doesn’t work) + I can’t add photo’s that I upload in my library either.

My slider image doesn’t work anymore either, it just keeps showing up as if it’s loading and when I try to make a new slider I have the same issue as with my galleries – can’t add pictures.

Hey Red,

I’m currently using 2.02

Ok, can you please get in touch via the support tab and send me link and login info please?

Sent

Hi, is this theme ready for WP 4.8?

Hey there! I suggest updating the theme to its latest vesion (3.0) before updating. Cheers!

Hello Red Sun,

We’re using the Lemon Chili theme since 2014, very happy with it since forever. (www.ilcardinale.be)

Now we have a little problem: We bought the theme with a company name & user account (SaraxLinde – hallo@saraxlinde.be) that doesn’t exist anymore.

We can’t download the newest version of the theme, which we need to make the website work as it should be. We were required to change our pasword, the confirmation was send to the e-mail address that doesn’t exist anymore. ThemeForest couldn’t help us give us permission to the account.

Is it possible for you to check our invoice/client number/... linked to our account user data? That would be very helpful.

Thank you in advance, With best regards, Sara

sarafeskens@gmail.com
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