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We’re excited to announce that Lens is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 2.4.7   (April 08th 2017)

  • Improved security
  • Added WooCommerce 3.0 compatibility
  • Fixed Add to cart button while Enable AJAX add to cart buttons on archives is off

This theme update is only compatible with WooCommerce 3.0+.

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

Hi there I am a photographer looking for a good template. I like LENS when viewed on a computer, but has some questions regarding viewing on smaller screens. When viewed on my iPhone (5) in Full width and Full screen, the top address bar and bottom button bar never disappears, leaving very little room for the picture to be seen. The pictures are cropped assumably to make it fit the narrow screen. Can this issue be fixed? Normally when viewing sites on the iPhone, the bars disappear when scrolling down a bit, leaving room for the site. If this cannot be fixed I am curious to hear which gallery (within LENS or other template) you would suggest be used for a responsive site. Thanks, Martin.

Hi,

Sorry for my delayed response.

Thanks for your interest in our theme. When we created Lens we decided to leave the top bar (address bar) and bottom bar visible and maybe we’ll think about changing this in the future. Can’t promise anything yet but, though.

Regards,
Alin

Yes its happening to yours as well. it’s definitely happening. It might not but a HUGE difference but it makes a big difference when its a photography portfolio.

open the masonry gallery in a few different browsers and tab through back and forth.

Rgh I am logged in as another account , that is a reply from Brendan Albert on the gallery pictures being blurry on all the browsers except firefox

Hi,

Thanks for the heads-up. We’ll investigate this further to find out more.

Regards,
Alin

We’re excited to announce that LENS is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 2.4.8   (April 28th 2017)

Added the  Pixelgrade Care system to ease the installation and support processes. Enjoy!

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

brusca

brusca Purchased

The full screen slider gallery for me is not going full screen but cropping the images on my home page. Am I forgetting to set something? http://www.brucelevick.com/

Hey,

In Gallery Details box, beneath the editor, you have some options. One of them allows you to show nearby images. Just disable that option and everything will be fine.

Cheers,
Alin

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This comment is currently being reviewed.

PROOF GALLERIES BROKEN. (urgent) I just went to make a new proof gallery and the ICON you click to upload photos is gone, and I don’t see ANY photos in the back end of older proof galleries even though the shots still show on the front end, I know wordpress just updated it self but it seems I have the latest theme version. 2.4.8

There is no way to upload pics. all I see is a tiny blue icon on the very left that looks like 3 picture icons stacked on top of each other and the link it creates goes no where. This kind of an emergency for me as I have to upload for my client TONIGHT.

Are you familiar with this issue? I have done absolutely nothing to the site since it was working.

I went into the PIXPROOF settings and changed it to be AFTER content not BEFORE…. which should not have done anything but then I went back and it’s seeming to be working again. With the proper large grey PICS icon to click on. we’ll see if it stay this way. Hopefully

Hi Brenda,

It’s the first time when I hear about this kind of issue. However, I can say there’s nothing wrong with the plugin itself and I’m glad to see you’ve managed to sort it out.

Best,
Alin

Hi! Can you tell me if you have a file to post photographs like the items in the shop? I really love the look and in the past you send me a mock up file, but this was only for portret photographs. Now I see you have landscape photographs too. Would you resend me these mock up .psd files? I would be very appreciative! Thanks for your comment!

Gaab

Hi,

Here you can find the PSD mockup we used on our demo. That’s for portrait format, indeed, but using Photoshop you can easy make it landscape, too.

Best,
Alin

Hi Alan, just a quick quest before i purchase. can you auto-hide menu side bar? and have it reveal on mouse-over of click of button?

Thanks

Hey there,

Lens theme was not created to have that, sorry.

Ali

Hi Guys!... How do I do to display related projects? I already created a couple of projects and I was setting up the YARPP to display related on PROJECTS, but nothing happend.. What am I doing wrong?

check it: http://www.marisawehit.com/lens_portfolio/apple-watch/

thank you so much Fer

Hey there,

Please take a look at this short and friendly article and see if there’s something wrong in your set up — Managing Related Projects and Posts.

Thank you,
Alin

Hello, I just install the theme but the full width images doesn´t work, is not showing the image in full width, just a square image.

Hi,

Please make sure that Nearby Images option is disabled when you create a new project (screenshot).

Thank you,
Alin

Many thanks!

You’re very welcome! :)

Hi guys! 1 – any idea to change the size of the logo in mobile resolution? 2 – any idea to change the h3 font size on mobile resolution? 3 – any idea to change the hamburger menu on mobile resolution?

thanks guys! fantastic theme

Hi,

How to change the size of the logo on mobile?

You can try the following CSS:

@media not screen and (max-width: 900px) {
  .site-header__branding img {
      max-height: 4.13333rem !important;
}}
How to change the h3 font size on mobile

The following CSS should do the trick:

@media not screen and (max-width: 900px) {
h3 {
  font-size: 14px;
}}
How to change the hamburger menu size on mobile

Yes, plese try the following CSS snippet:

@media screen and (max-width: 900px) {
.site-navigation__trigger .nav-icon, .nav-icon::after, .nav-icon::before {
width: 50%;
height: 4px !important;
}}

For more technical questions like these ones, please use the Theme Help button from your WordPress Dashboard and open a new ticket.

Thank you,
Alin

Hi, I´m getting a new issue. I can´t see the folder icon when you make hover at the miniatures in the portfolio page, instead of the folder icon I´m getting some symbols. Also, I´d like to show all the categories that the work is filed under…right now it just displaying 2 categories, is that possible?

Ty

Hi,

As I can see there might be a technical issue and I need to check your website in order to investigate it further. Please use the Theme Help button from your WordPress Dashboard and open a ticket about this. We’ll take care of it from there.

Thank you,
Ali

Hey, I`ve purchsed Your theme in 2014 . Can I receive upgrades for the theme ?

Hi!

Please send us a message to hello@pixelgrade.com.

Thank you,
Alin

Hi

Pretty simple one I can’t figure out.

On my galleries page, how do I have a video pop up from a featured image? At the moment, if you click the image, another page opens with a video that you need to click.

http://mbarnard.co.uk/designs/

Not sure what I am doing

Thanks Mark

alin-clamba

alin-clamba Author Team

Hi Mark,

When you edit a gallery, there’s a special field on the right where you can add a custom video URL (screenshot).

Thank you,
Alin

Fertig

Fertig Purchased

Hi, What is pix-care? This is new and makes problems, edit the link.

alin-clamba

alin-clamba Author Team

Hi,

Pixelgrade Care is the plugin we’re using to provide a better experience for our customers with support and search through documentation. Can you please tell me what problems you’re facing?

Thank you,
Alin

rhemink

rhemink Purchased

Please help my template says – No Licenses Found – now what ?

alin-clamba

alin-clamba Author Team

Hi,

Please send us a mail to hello@pixelgrade.com and I will help you.

Thanks,
Alin

Errrwin

Errrwin Purchased

Wonderful theme. Just converted my photoblog to WordPress using this theme. Easily done and customizing is a breeze. :)

iamerw.in

alin-clamba

alin-clamba Author Team

Hi,

Erwin, I’m glad to hear that.

Stay awesome,
Alin

kangrooz

kangrooz Purchased

Hi Team, can you please help out on few simple issues.

1- We are setting up a page with the default “full-page-width-template” however it still left with significant margin on the right side. how to enable the theme for full width page. Other pages like gallery or blog are using “auto/full width”.

2- Any option to set full width image background for a text-page?

Thanks.

Hey,

For the first question please try the following CSS snippet:

@media only screen and (min-width: 900px) {
.page-main {
    max-width: 100%;
}}

As for the second one – there’s no out of the box option for that, you need some custom work for that.

However, if you have further questions, please use the Theme Help button from your WordPress Dashboard to reach us out.

Thank you,
Alin

Everything loads fine on desktop and on mobile when you click a gallery directly from a page. But, on mobile, when you use the drop down menu and select a gallery it just keeps loading forever. Any ideas? www.AvonWiseMedia.com

Hi,

Please make sure there’s no compatibility issue with any 3rd party plugin because it’s not happening on our demo site. If the problem persists for you, please reach us out using the Theme Help button from the bottom of your WordPress Dashboard.

Thank you,
Alin

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