pixelgrade

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1277 comments found.

Can you tell me how to remove the “LEAVE A COMMENT” section from About us page: http://zattuvision.ca/about/

Hi,

Open the About page on your backend, make sure that Discussion is checked in Screen Options and then you’ll see a new tab under the text editor where you can disable the comments on that page. Here you can find more information about that.

Hope it helps.

— Alin

dsahai

dsahai Purchased

is there anyway for me to add related posts/galleries on a gallery page? – thanks

Hi,

Sorry for the delayed response. Sure – you can do that, just follow up this article — Managing Related Projects and Posts.

Let me know if there’s another spot where I can provide a helping hand.

Cheers,
— Alin

dsahai

dsahai Purchased

right, so that works with posts and projects, but not galleries. am i correct?

Yes, that’s right.

Is there a way to reduce the vertical space between the logo and menu? I’m using the white version and there’s too much space underneath the logo even though I’ve cropped it right to the edge.

Hi!

Can you please send me a link to your website?

Thanks,
— Alin

I know that my support expired but can you tell me how i can make journal full page like this one? http://www.the1point8.com/2016/05/23/bernie-worrell-moogfest-2016rolling-stone/

This custom code don’t work ”.page-content—with-sidebar .page-main { width: 100%; }”

Hi!

As I can see there are already used two CSS rules for changing the width of the .page-main. I recommend removing them both and set only one.

Please note that — as your support period expired — if you have further questions, you need to renew it and purchase a new package.

Thanks,
— Alin

Thanks a lot!

Anytime! :)

I see some questions from 2 years ago about pinterest and facebook buttons. Has there been any further progress with providing these buttons?

Hey,

Thanks for asking! Could you please be more specific concerning those buttons?

Thanks,
— Alin

Hi Alin, is it possible to have Pinterest “pin it” or Facebook “like” buttons on photos in galleries on the Lens theme?

Hi,

I see now, but that’s not a feature handled by the theme itself. You can try a plugin for that.

Thanks,
— Alin

Hi, my ad to basket button has disappeared from my Lens website. Its available on the products that don’t have attributes only. H-E-L-P…

Hey,

Please make sure you’re using the latest theme version because this problem shouldn’t occur. Here’s the full changelog — https://wupdates.com/lens-changelog.

Thanks,
— Alin

Hi,

Question how could i remove the bar from the navigation? Also how could i change the font size?

Please advice

Mitjio,

Depending on what text you’d like to alter, some other CSS snippets might be needed. So I’m kindly asking you to open a private ticket and provide us with some specific details about that.

Thank you,
Alin

Hi Aline, thanks for your response. I would love to make a supported ticket for this amazing but my support has runout already hence my kind request to see if I could still make use of this amazing theme. With that said I just need to adjust the font size across the board of you could help me with this requested I would be great full. Please advice

Hi Mitjio,

There are multiple font types and a custom CSS might be needed for each one you want to alter. However, I recommend taking a look at this article, it could be helpful to understand how to change the font size in a WordPress site.

Please note that — as your support period expired — if you have further questions, you need to renew it and purchase a new package.

Regards,
— Alin

how does the cart play into this theme as I do not see add to cart on any page. i was hoping it was under photo proofing but only a download link.

Hey!

I apologize for the delayed response. When you check the Shop Page and click on a product you’ll be able to add it to the cart. After doing so, the cart will be displayed while you’ll be on Shop Page.

Let me know if this is what you’re looking for.

Thanks,
Alin

hi there! updating after sometime and my gallery images wont display: http://trygadesign.com/portfolio/subpac-web/

Hey!

I just checked your website and I all the images are there. Could you please make sure there’s no caching issue on your side?

Thanks,
— Alin

ahh interesting – the images are blocked by Ghostery (https://www.ghostery.com/) – never happened before – you may want to look into what would cause a popular extension to block simple images on the theme, it usually only blocks ads/pop ups, but there may be something in the recent updates that make ad-blockers block the images in the theme :)

Hello guys … love the theme so far!! Cant seem to create an index page for the Pix Proof Galleries. Would love to have a page that shows all the thumbnails for my Pix Proof Galleries like I do for my Gallery Archives. Am I missing something? Can this be fixed in an update? Soon? HA!! Thanks Lou …

Hey there,

You can have a lot of proof galleries but there’s no archive template for this type of galleries. You can create an archive only for the simple galleries and projects (but you may already know this).

Thanks,
Radu

It would also be really nice if the Social Media links opened in a separate tab or window. We all know that allowing the user to navigate AWAY from your page within the same window is a bad idea!!

Hi,

First of all, here’s an article that shows you how to create the Social Icons and put them on the sidebar: http://pxg.to/2caHOzs

When you’re creating the menu, there’s an option called Open link in a new tab available for each item. You can see it by going to Screen Options (top right side of the screen) and check Link Target box. Please give it a try :-)

All the best,
Radu

Hi, firstly I need to get this off my chest but this new Theme Options is very annoying and devious. Apart from that, I’m facing issues with Share option. When I go to Customizer -> Theme Options -> Share Settings. And enter “facebook,twitter” nothing happens. How to fix this ?

Hey,

The sharing options should be working with no problem. Have you tried to contact us through HelpDesk and give some more details about the problem in order to look for a fix?

Thanks,
Radu

Are you sure it’s working correctly? Shouldnt it work by entering “facebook,twitter”

As a sidenote, I use POedit to translate the .pot file in to Dutch, however the nl_NL files don’t get recognized. Are you sure your textdomains are correct?

Hello, Thank you for the theme, I have a question regarding Galleries and click through on image to expand.

When you click on a picture of Masonry Gallery (like this one: https://pixelgrade.com/demos/lens/gallery/masonry-gallery/) I want each image to open as Full Width http://pixelgrade.com/demos/lens/gallery/full-width-gallery/ pages.

Is this possible and if so, how is it managed?

Thanks in advance.

alin-clamba

alin-clamba Author Team

Hey,

Sorry for the delayed response. It’s good to know that Galleries Archive Page has a grid format only, not masonry. You can check it here – https://pixelgrade.com/demos/lens/galleries-archive/.

Thanks,
— Alin

I have edited the .pot file of the theme with POedit and saved it correctly. However after uploading the nl_NL files to lens/languages/ , it doesnt work correctly. There’s still a lot thats not translated. How can we fix this issue ?

alin-clamba

alin-clamba Author Team

Hi,

Please open a ticket on our dedicated HelpDesk in order to investigate this further.

Thank you,
— Alin

Hello, after the latest update the google maps does not working. How I can fix it?

alin-clamba

alin-clamba Author Team

Hey,

Could you please open a ticket on our HelpDesk in order to investigate this further? I checked it on an updated installation and the map works properly.

Thanks,
— Alin

is it possible to add a page for selling Prints and some related products with this theme ?

alin-clamba

alin-clamba Author Team

Hey, thanks for asking!

Yes, you can do that for sure. We’re using WooCommerce for our Shop section. Also, you might be interested in this free extension too.

Cheers,
Alin

Hey, I´m testing the Live Preview and I noted that Journal (blog) the scroll is with a lag. It´s look like a problem or a bug, isnt it? There´s a another bar in the page.

alin-clamba

alin-clamba Author Team

Hi Andrei!

Could you please give me some more details about the circumstances when you’re facing this? What OS and browser are you running, for instance? It might be helpful for me to investigate this further.

Thanks,
Alin

Ok. I´m using Windows 8 and Chromme. Isn´t look like a big problema. Maybe a feature implemented in the theme. The scrooll bar seems customized. The effect isn´t “natural”. It´s can be changed?

I see now. It seems to be happening on Windows only, but it’s good to know about that because we could investigate it and look for a fix. Thanks for notifying! :)

Regards,
Alin

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