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We’re excited to announce that LENS is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 2.4.6   (December 24th 2016)

Check out below a list with all the things changed or improved for this version:

  • Ensured compatibility with WordPress 4.7
  • Fixed country checkout field on mobile devices
  • Enhanced related projects section styling
  • Enhanced sidebar menu style on mobile devices

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

Kyena

Kyena Purchased

Hi there, even though I got the google Api key and did everything as asked: I can’t get the google map to show on the contact page. Any ideas?

Kyena

Kyena Purchased

And an additional question: is it possible to increase the file upload size through the theme’s function.php? :)

Hey Kyena,

If you added the Google Maps Link and Google Maps API key in Appearance » Customize » Theme Options » General area, the map should appear on your contact page with no problem. You need to make sure that you have set the template of your contact page as Contact Page, from the right side. If you still got troubles with this, you can reach us through HelpDesk and we’ll have a closer look at it.

Regarding the file upload size, the theme is not the one that takes care of this part. If you would like to find out some more details about how to do this kind of changes, here’s an article that I’ve found on a little search over the internet: http://bit.ly/1d7eW2n

All the best,
Radu

Hello, pre-sale question, would it possible to have as homepage fullscreen gallery page like below? https://pixelgrade.com/demos/lens/gallery/full-screen-gallery/ and additionally I woul dlike to have main image/photos for above fullscreen gallery as slider? like we have now on our page: http://www.abdone.com/

thanks in advance for your help!

J

Hi J,

It seems that I missed your comment, sorry for that. As I see, you have already bought the theme so, if you still need assistance with that, please reach us out via our HelpDesk and we’ll be more than happy to give a helping hand.

Thanks,
Alin

hi Alin, indeed! but don’t worry;-) speaking about theme….all is fine and I have no problems so far, thanks

I’m glad to hear that! :)

Best,
Alin

PRE SALE: Hi there! I really like your theme, I have some questions for you:

-Is it the updating of this theme automatic? How it works?

-Is it possible for me to write down on the left the details and the name of the images? Like this http://www.leotorri.com/fotografo-commerciale-milano/

Thank you! All the best

Margherita Libouri

Hi Marherita!

Thanks for your kind words!

Yes, you can get used of automatic updates for Lens theme just by entering the purchase code in a special field. ;a href=”https://lens-help.pixelgrade.com/support/solutions/articles/4000079705-updating-a-theme”>Here you can read more about that. As for the image captions in slide galleries, they are overlaid on images and you can find some examples here: http://bit.ly/1aD9ypx http://bit.ly/1aoLWSL.

If you need further assistance, I recommend reaching us on our HelpDesk by simply opening a private ticket.

Best, Alin

Dear pixelgrade,

I purchased this theme in May 2014. I had used it on my website with 100% correct functionality for a time until I changed web hosts. I had implemented it a second time on a fresh WP Installation and somewhere along the lines, a corruption occurred and I could no longer see any content on my website. I could see the content in the Dashboard, but pages were coming up blank when loading on the front-end. I eventually gave up, due to expired support and tearing my hair out. For the third time just yesterday, I setup a fresh VM, installed the latest version of WP and enabled all modules in debian and apache2 to ensure wordpress was functioning 100% within recommended specs. I even tested and verified loaded modules with phpinfo.php. I then installed the latest version of the Lens Theme and all the required plugins. Everything seemed like it was working properly. However, the icons in the dashboard next to ‘Galleries’ and ‘Projects’ were missing. I was trying to add a new gallery, but the gallery/image loader in the add gallery page was not there. I could not load any images into either ‘Add Gallery’ or ‘Add Project’ pages. The closest I got, was I could see the ‘Gallery’ tab when I tried to add a new ‘Proof Gallery’, but I had no option to add images. I tried using a child theme, I tried uninstalling all of the plugins and lens theme and re-installing. This exhibited the same fault. This was a clean, updated version of WP and latest update for Lens and all plugins, but out-of-the-box, it was broken. It was the last straw for me with this theme, I have used a number of themes before and never encountered so many glitches and bugs with a theme before. I am sure this theme is great when it works, but I cannot afford downtime and frustrations when things simply do not work how they should. I did some reading in your support forums and here in the comments section and your team was reporting 100% functionality with the new WP and the latest lens theme update. This is not correct, as started before, I had as clean as possible installation and it simply did not work. I think, from what I could gather, there was a glitch with the pixtypes/pix plugins and the new WPand/or the theme update. I am not a dev, so I don’t know. I did some console debugging and could see the ‘Gallery’ meta to ‘add images’ simply was not loading. If you have any experience or insight into this issue, that would be greatly appreciated.

Cam

Hi Cam,

I’m really sorry to hear about the problem you’ve been facing. There should be something wrong on your side and the best way to investigate it would be opening a private ticket on our HelpDesk.

Thanks,
Alin

bboyfan

bboyfan Purchased

how to change the navi text color ? could you pleases gave me the code that could change menu text color. I want change the grey to different color. but if it could I want the code could change “menu, sub-menu, hover”. thanks. http://www.awesomescreenshot.com/image/2058807/eeedfe77b38dafd3c2fb057328237cc4

Hello,

Sorry for the delayed response. Here’s the CSS that helps you change the color of the sub-menu items when hovering:

.site-navigation--main .menu-item:hover > a {
    color: red;
}

If you need further help, please reach us back on our HelpDesk here.

Thanks,
Alin

Hi, No woocommerce support now or in future? we need woocommerce purchase gates for selling photos. Thanks.

Hi,

As can be seen, Lens theme is fully integrated with WooCommerce so we’re not planning to drop support for this plugin in the future.

Regards,
Alin

Hi, thanks for your beautiful theme, is it possible to add pagination or “load more” button to a gallery in this theme?

Hey there!

Sure, with just a simple click in theme options you can get the infinite scroll on gallery archive page.

Let me know if you need further help on this.

Thanks,
Alin

Hi, thanks for your answer, but i mean adding pagination or “load more” button to a gallery page, not the gallery archive!

Hi, I’m afraid that’s not possible, sorry.

Hello. It would be possible to buy the theme version of you that is not on Word Press? Thanks.

Hi,

I’m really sorry for the delayed reply. It’s good to know that we’re providing WordPress version for our themes, Lens included.

Regards,
Alin

Hello , i am new to this kinda of support :- ) anyways will try this , so i have the Lens installed but need to edit the address + phone # etc out of the mobile version. here is my site www.markivstudionyc.com …...... when i open this site on my mobile and scroll down all the way , i see an address and cell # info that i need to edit. How can i do this ? Thank you

Hey!

I checked your site and I noticed that you’re using an outdated version. The latest version is 2.4.6 and you’re using 1.3.1. Here’s the full changelog if you want to check it out – https://wupdates.com/lens-changelog. It’s highly recommended updating the theme. So, following the 2nd method from this article, you can get the latest version.

Let me know if you can make this happen. After that would be better to contact me via our HelpDesk by opening a private ticket.

Thanks,
Alin

I have some serious issues with the gallery functionality. Observe https://goo.gl/6yI9ss , as you can see on top of the page, the gallery is visible. Now check out https://goo.gl/ssx6tw , as you can see the gallery on top of page is not visible. Both pages have all the same preferences. But somehow newly made pages dont show the gallery on top (even when I duplicate the page). What could be the problem. Tip: perhaps something with assets/js/main.js (line 646 – 655) ... Any help is appreciated.

EDIT: I have fixed the issue, check out line 646 – 651

Hi,

I’m glad to hear you’ve managed to sort this out. However, I need to check this out in order to see why you have faced this issue.

Best,
Alin

Hi guys i’m getting error:

Fatal error: Class ‘wpgrade’ not found in /home/prolifik/public_html/wp-content/themes/lens/theme-partials/header/head.php on line 14

It keeps on doing it and the site crashes….have you had this happen to anyone else?

Hi,

In order to investigate this further, please open a ticket on our HelpDesk.

Thanks,
Alin

It’s ok, I deleted the version that was on there and reverted to a previous one…Seems to be working now :) Thanks

Hi, just a quick question: I have updated my Lens theme to the latest version and everything seems to be functioning just fine. But I wanted to remove my social icon links in the social icons footer and instead put a word link “log in”. when I do create a custom link, it doesn’t display on the front. It’s there but it’s not visible. When I inspect the element, the anchor tag is style with a “inline-block” property. When I switch to inline, that’s when it displays, otherwise it remains hidden. I don’t have any custom styling on it. Is the footer styled specifically to accommodate social icons only? My site: khangp.com

Thanks

Hi,

I recommend opening a private ticket on our HelpDesk, in order to investigate this further.

Thanks,
Alin

Hello, i need help because your url in the comments doesn’t work.

1) I’d like to show in the homepage articles of a single category

Thank you

Hi,

In order to do that, you need to create a menu link to that category and set it as the homepage.

If you need more help with that, please reach us out via our HelpDesk.

Thanks,
Alin

msbojr

msbojr Purchased

Hello, I have a same question about proof galleries. When I watch a proof gallery and I use the arrows to surf on them, the scrolling doesn’t follow the file’s name but it follows the vertical order of the picture’s grid. Is there a way to make it follow the file naming?

A proof gallery is a powerful feature but in this way is not really useful and trying to take a look to the pictures following name’s order is far from being a comfortable experience for customers who receive the link.

Thanks

alin-clamba

alin-clamba Author Team

Hi,

Thanks for your feedback. As can be seen, we’re using masonry layout for proof galleries and it’s good to know this is the way a masonry gallery works. You can read more about this here.

Regards,
Alin

jc242

jc242 Purchased

Hi, Galleries in Projects don’t work well after WP upgrade. Upgraded the theme too but nope. Pictures are stucked together, no blank space. And I can’t manage the gallery anymore: gallery box is empty in each project :(

alin-clamba

alin-clamba Author Team

Hi,

Can you please show me the link your site? If you don’t want to post it here, you can reach me through our HelpDesk.

Thanks,
Alin

jc242

jc242 Purchased

This kind of page for instance : http://www.noirecarlate.com/portfolio/appli-mobile/ Thanks Alin

alin-clamba

alin-clamba Author Team

Hi,

Sorry for my delayed response. Please open a ticket on our HelpDesk so I can take a closer look at this.

Thanks,
Alin

pisg

pisg Purchased

Hi the team,

Just to say: it seems that your updated theme has a conflict with this extension: W3 Total Cache (safari and firefox in a aleatoire way).

A screen capture: https://goo.gl/lOydR6

I tested for a fews hours. And when i disactivate this extension, it’s work.

alin-clamba

alin-clamba Author Team

Hi,

Thanks for the heads-up. To be honest, we’re using WP Rocket plugin but sure, we’ll take a look at W3 Total Cache compatibility issues.

Thanks,
Alin

pisg

pisg Purchased

WP Rocket is not free…;-(

Photos in the galleries and probably in general are blurry in SAFARI and CHROME but sharp in FIREFOX. I mainly use firefox so I didn’t notice until now. Any fix for this?

CHROME and SAFARI BLURRY: https://s29.postimg.org/kqsyanuw7/CHROME_and_SAFARI_BLURRY.jpg

FIREFOX SHARP: https://s29.postimg.org/n6uroicyv/FIREFOX_SHARP.jpg
alin-clamba

alin-clamba Author Team

Hi,

Could you please tell me if it it’s happening the same for you on our demo site, too?

Thanks,
Alin

I’ll check and get back to you.

Yes its happening to yours as well. it’s definitely happening. It might not but a HUGE difference but it makes a big difference when its a photography portfolio.

open the masonry gallery in a few different browsers and tab through back and forth.

Hi, please check https://goo.gl/nwCekv , the theme has some errors. As you can see we can’t load posts. There’s a Synchronous XMLHttpRequest error.

alin-clamba

alin-clamba Author Team

Hi,

Could you please send me a link to your site exactly where I can see this problem? I’ve just tried to find that out by myself but I couldn’t.

Thanks,
Alin

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