563 Reviews
great theme!
Author response
Thank you! ❤️
by bRinE 3 years ago
Lens is a great theme and the support is awsome!!
Author response
Hey,
Thanks for the kind words!
Always a pleasure to work with great people like you. :)
Cheers!
Alin
The theme looks nice and it worked for me for some time. The customer support was also good. However if you want to change the layout of the webpage you will have to look for a different theme as the possibility of customization is limited - and it is not a cheap theme.
Author response
Hi,
First, thank you for taking your time and writing a short feedback. I appreciate that. I'm sorry hear that you've been facing difficulties setting up your theme, but please note that we're always happy to help, maybe there was just some missunderstanding.
However, if you still look for help, don't hesitate to reach us out at hello@pixelgrade.com.
Kind regards,
Alin
Great theme, stunning design, easy to use, superb result! If you are a photographer (or deal with images in any way) this is the theme to get.
My client is really happy with the final result >> https://leewaymont.co.uk/
Support is good too although when I needed them there was a delay to get the response I needed due to technical reasons and a small misunderstanding.
Overall, really happy with my purchase, would highly recommend Pixelgrade!
Author response
Hey there,
Thank you so much for your kind words. We're happy to know that you're enjoying both the product and the overall experience of working with us. :)
Stay awesome,
—Oana
Without skills in CSS and HTML i do more with Google help, than support with skills
Author response
Hi Andris,
We're happy to help whenever it comes about two-three lines of CSS code, but when it's about major adjustments or compatibility styling issues with different plugins, I'm afraid we can't do much and hiring a dev or trying to find out by yourself could be a better idea.
However, I'm sorry to see that you decided to give us a 1-star rating because we didn't catch-up with all your custom requirements because of the reason exposed above, but I hope you're still enjoying Lens theme.
Best Wishes,
Alin
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