Reviews for Libero - Lawyer and Law Firm Theme

Reviews for Libero - Lawyer and Law Firm Theme

Cart 2,318 sales
Well Documented

96 Reviews

for Other

Horrible customer support!!! Bought the theme. Installed it and received errors in widget area. Could not get any support so I deleted the website and installed everything again (very cautiously) to make sure it wasn't my mistake. It wasn't... Once I had it installed, I tried to register it again (because it's required and you can't do anything otherwise) and now I get a message that it can't be registered until the other registered one is unregistered.. We'll guess what?.. that one was deleted so how am I going to do that? And now "Customer Support" has not even responded 1 1/2 days later. Don't use these guys for any of their products unless you just want to give them money

Author response

Hello,

We are sorry to hear that you've got this impression.

Block based widgets added in newer WordPress versions do require a bit more demanding resources and you can see our recommendations regarding those in this article - Recommended PHP Versions And Resources And How To Set Them.

Please note that it's necessary to deregister purchase code before resetting your database or reinstalling your WordPress. If you however deleted the installation before deregistering your purchase code you should know that you can now easily deregister your purchase code via our Help Center by following instructions from this article - Deregister Qode Interactive themes via the Help Center.

We’ve deregistered your purchase code now and we see that your ticket has been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center and they will gladly help you.
We hope that you'll reconsider your rating afterwards.

Best,
Mikado

for Flexibility

Bad buy, I don't recommend it to anyone. I had to buy another theme to meet customer deadlines.

Code quality --> n/a
feature availability --> zero
design quality --> one
documentation quality --> zero
customizability --> zero
customer support --> zero
flessibility --> zero

Author response

Hi there,

We are sorry that you've got this impression, however the theme works perfectly fine and all our themes do get strictly tested before they even can be released.

Also the theme offers a lot of options and we do believe that it is well documented. We do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.

Best,
Mikado

for Design Quality

Superb. Had this for a year+ now and it still looks as good as the day my Web Wizard customised it for me. Hundreds of UK Lawyers have wept with envy and told me its the best looking legal website out there.

for Code Quality

Quite nice to work with. Not the best I ever seen but still a very good product

for Customer Support

I love this theme, and the support offered is amazing!! It was my own fault as I overlooked the installation requirements which were very easy to understand, and yet the support was patient with me and provided me the most detailed and helpful step-by-step resolve. I could not be any happier with the support and this theme. Thank you!!!

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