The Banner widget is not allowing me to save in order to change out the images that are in the demo. Please help.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you with great pleasure. Best Regards!
Hello: I am having significant trouble with some of the features of the Life Coach theme.
1. Banner strip: I downloaded the dummy content and made some custom photos for the banner strip for below the header. Once i tried to replace the original images, with my custom made ones, the new images will not display. I tried doing this one image at a time. Each time I refreshed only the original images would show up with no images in place of the new ones I just uploaded. Finally, when I replaced all of the images the banner strip stopped displaying all together. The only way I was able to get the pictures to display by setting them up as a table using the custom html widget, but that I snot what I want to use for the long run. Please advise.
2. Also, I switched out the featured image on one of the dummy blog posts, and now the featured image will not display. the post is entitled “Eirmod tempor invidunt ut labore dolore”.
I have spent many hours trying to work on this and I am very frustrated. Please advise.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following with the link/login/password for your WP Dashboard. We will assist you.
I am still waiting to get a response from you regarding the banner widget. You claimed that it was fixed. However, when I went in myself and tried to replace the test images with new images they still would not save. My hosting company support reps were not able to save the images either.
You keep saying my theme is working fine but but it is not, and I also see that the last person that sent a comment was having the same problem.
Please respond to this inquiry. This site has to go live in a few days,
Hello, Dear Customer! We have replied you in the ticket #https://mwtemplates.ticksy.com/ticket/1978449/ Best Regards!
I have purchased the theme “Life Coach” and am trying to install it. But I keep getting this error.
Parse error: syntax error, unexpected T_FUNCTION in /home/content/07/14000407/html/brookblander/bb/wp-content/themes/lifecoach/inc/customizer.php on line 606
The theme shows uploaded, but when I click “Preview” to see the theme, it returns the above error. At this point it also takes over all pages within the site.
Hello, Dear Customer!1.In this case please try to reupload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue.2. Also, please check your current version of PHP and if it is lower than 5.6.33 – please switch your current PHP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. You may also ask your hosting support to upgrade PHP version. Best Regards!
Have issue when install can’t install demo data and can’t see theme option
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points, only in this case we will be able to help you.Best Regards!
Hello we cannot access documents on how to customize. the docs link is not coming up
Hello, Dear Customer! You may get documentation here: https://drive.google.com/open?id=0B5NKlmlSvX2yYmlqdlo1YVl6bDQ Also please watch this helpful video tutorial about how to install theme: https://youtu.be/ss7ueXK_qNI If you’ll have additional questions – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
I would like some help with customisation of the home page in the template.
So I can get the page as I want it, then replace my existing home page when I switch templates to this one.
Can you assist?
Hello, Dear Customer!If you want to replace the default home page, please create the Page what you will prefer in Unyson Page Builder. Then click WP Dashboard => Appearance => Customize => Site Settings => HomePage Settings and choose what page, which you created.http://prntscr.com/olddl7Best Regards!
we purchased this template and is working very slow. Can you please let us know what to do. thank.
Hello, Dear Customer!Thank you what you choose our theme.We offer you to perform the following steps in order to improve your website’s speed:
Please, install and activate WP Fastest Cache plugin: https://wordpress.org/plugins/wp-fastest-cache/
Read this tutorial about how to apply correct settings: https://justbrightme.com/wp-fastest-cache-settings/
Besides you may use this plugin: https://wordpress.org/plugins/leverage-browser-caching/ in order to store static files of a website in visitor browser.
This plugin relieves your host from extra requests.
Also use CDN Cloudflare as additional measure, which can significantly increase your website speed:https://support.cloudflare.com/hc/en-us/articles/227634427-Using-Cloudflare-with-WordPress
After performing all these steps your website will load faster.
We did the installation, but the footer is missing on page 1 for www.craig-janssen.com. It is showing up on the other pages though. Could you tell us how to fix this?
We also have a couple other technical questions too, is this the best way to reach out to you?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hi there, just to let you know that Life Coach features in our latest WordPress roundup on Tuts+: 20 Best Speaker WordPress Themes 2020. Great job!
Hi, Team! Thank you for this great contribution to our inspiration! We will do our best to release nice products! Sincerely, MWTemplates Team.
Good morning I’ve downloaded the installable file but the demo will not install. I’ve watched the video from the comments but it doesn’t help. Please provide the correct zip file. Thank you
Hello, Dear Customer! In order to set up demo, install and activate all plugins and extensions, then click WP Dashboard => Tools => Demo Content Install => Install.
Note, that the demo-content installation process will overwrite all your current content.
If you wish – we can install demo-content for you. For these purposes submit a private ticket at https://mwtemplates.ticksy.com Please let us know about your decision.
Got it working, thank you!
You are welcome!
Where can I find the sizes for the banners please?
Hello, Dear Customer. Please send us an email at firstname.lastname@example.org with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your request. Best Regards!
Hello, does it work with Elementor?
Hello, Dear Customer. Thanks for your question. Our theme supports Elementor page builder, but please do not use it with the pages, which were created in Unyson page builder and default widget areas..
Mixing several page builders on the same page may lead to unexpected issues. The best way to use Elementor with our theme – is to use it for new pages. Best Regards!
The Navigation Menu is not responsive for smart phones devices, how can i make it mobile responsive..
Hello, Dear Customer!Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.Best Regards!
When I replaced all of the images the banner strip stopped displaying.
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