Hi, I’m having challenges changing the color that’s displayed when hovering the menu.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
How do you delete the widgets on the SHOP page. I can’t find it anywhere. I deleted on the other pages but I cant in the Shop area
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
The product images on a product page for Life Coach theme does not display unless I refresh the page.
When the site is loaded for the very first time, then you view a product page, the product images will display the first time, but if you go back to ‘shop’ > ‘product’, then product images will not display anymore unless you refresh the page. If you copy the direct URL into a new browser, then the product image will not display unless you refresh the page.
The issue is with firefox and internet explorer. It works fine in chrome. And on iphone, it will not display even if you refresh the page. If you click back browser button, then forward again, then the product images will display but if you refresh the page again, it will not display again.
I already summited a ticket at: https://mwtemplates.ticksy.com/
Hello, Dear Customer. Thank you for your ticket. We are resolving your issue. Soon our team will reply to you. Best Regards!
I’m having trouble changing the video on the demo template. I’m sure I changed it by replacing the URL with my URL but it doesn’t change from the demo video on the third slide. Is there some documentation to change the embedded demo video?
HI, I just bought your template.
I imported the zip file into wordpress but when I visit the site it only shows 2 pages in the admin panel? I can only see Priacy Policy page and Sample page?
It there something I am doing wrong? I imported the lifecoach.zip file.
I am new to wordpress so if you don’t mind informing me where i’m going wrong here. I am also using Siteground for hosting.
Hello, Dear Kamal! Please read this article about how to install a theme with demo-content: https://mwtemplates.ticksy.com/article/12433/ If these steps will not help you – please submit a private ticket at and we will assist you https://mwtemplates.ticksy.com/ Best Regards!
Hi the blue demo page isn’t showing up here http://webdesign-finder.com/lifecoach-demo/blue-skin and the demo content isn’t downloading to our site. How can we install the demo content?
Also there is no lifecoach-with-demo.zip in the download
Hello, Dear Customer! Please use lifecoach.zip for demo-content installation. Also read this article: https://mwtemplates.ticksy.com/article/12433/ If you need any assistance – just submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Please provide direct link to lifecoach-with-demo.zip – It isn’t included in the theme downloaded.
Hello, Dear Customer. In the newest version of the theme you don’t need lifecoach-with-demo.zip, because the demo-content installs remotely. Just use lifecoach.zip We can also install for you demo-content, for these purposes submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
I’ve submitted a ticket but can you just provide a direct link to al the demo content? I don’t wish to give out my login info, I know how to upload demo content, it just isn’t included in the download provided or available anywhere. If this cant be delivered i’ll need a refund.
We have replied you, please check the ticket. Best Regards!
thanks but you still aren’t providing the demo content. you only offer to upload it for me if I give you my login credentials which I’d rather not do. please provide a link to the demo content that will work.
Hello, Dear Customer! We have provided you with demo files at https://mwtemplates.ticksy.com/ticket/2691574/ Please post all your questions in the ticket. Best Regards!
Hi I’d like to request a refund. The demo content doesn’t install and your tech support isn’t any help. Please issue refund or advise on how to receive a refund.
Hello, Dear Customer. Please check our reply in the ticket. Best Regards!
Thank you for all your help! The site is almost complete.
Some of the downloads have the “Disable the automatic output of the purchase button” option under the download settings selected but it’s still displaying the add to cart button for these downloads. Is there something else we need to do to stop the display of the add to cart button?
Appreciate your help.
Hello, Dear Customer. We are always glad to help you. Just please refresh the information with a screenshot in ticket # https://mwtemplates.ticksy.com/ticket/2651200 We will assist you with great pleasure. Best Regards!
Thank you for your excellent support! Appreciate it!
You are welcome!
On the Shop page we have the following woo commerce short code:
[downloads price=”yes” columns=”3”]
It displays 3 across, then 2 across, then 1 across, then 1 across then 2 across. Should be displaying 3 across for all downloads with a yes price.
This same issue is happening on the About page though I think it’s from the About template.
Works great! Thank you for your help and quick response!
Please process refund, we are not getting same results as demo shown, you have sent us V-2 demo after we asked for Video slider in main slide, as you said you have been forced to update it.
Let me know,
Hello, Dear Customer. We have replied you in the ticket # https://mwtemplates.ticksy.com/ticket/2647120 Please check it. Best Regards!
Hello, I have imported demo and all required plugins are active but still not getting exact same slider on home page. What is the issue?
Here is url: https://avenger.frackle.com/
Notice, third slide is not having sliding videos like you have on your demo site. Screenshot of Im looking for: https://prnt.sc/weq8kc
Please help to fix it asap.
Hello, Dear Customer. The actual version of the Life Coach demo is the following: http://webdesign-finder.com/lifecoach-v2 We were forced to update slider and it’s content to the latest versions of the Revolutions Slider and WordPress. Best Regards!
Thank you for reply. I understand, But still we’re not able to change video code/url in slide layer. .See this: https://prnt.sc/wfx5pq , it still loads default demo video on front. Any guess why ?
@mwtemplates, Please let me know the process for refund request. We do not have what we shown in first demo on theme landing page. Thank you
Hello @mwtemplates, what is the status on refund?
Hello, Dear Customer. We have replied you in the ticket # https://mwtemplates.ticksy.com/ticket/2647120/ Best Regards!
i cant edit my banner or save page it shows something like Jason error or so
The blue Visual Page Builder button isn’t showing up to use to build pages. About page is “About – Unyson” but not seeing access to use Unyson.
Hello, Dear Customer!The problem can be caused by minor plugins such as Essential Grid.Then you need activated the Classic Editor, you will get the Update button.Please, try this instruction.Best Regards!
The items for the shop downloads should display 3 across but they are displaying 3 across, 2 across, 1 across and 1 across. How should this be changed to drop 3 across on all lines?
Hello, Dear Customer. Thanks for your questions. It’s possible to do via WooCommerce shortcodes: https://docs.woocommerce.com/document/woocommerce-shortcodes/ Just insert Best Regards!
Sorry I wasn’t very clear. This is happening on the blog page with the downloads using the template Blog page.
Please disregard previous msg. This is the code on the Shop Page:
[downloads category=”shop” price=”yes” columns=”3”]
Sometimes there are 3 products across and sometimes 2 across or 1 across. Not always 3.
Hello! Thank you for your beautiful theme!
Where are the testimonial images and text entered for the About page?
Hello, Dear Customer! Thank you for the interest to our product. The theme contains 3 demo-contents, here are the about pages and testimonials samples: http://webdesign-finder.com/lifecoach-green/about/ http://webdesign-finder.com/lifecoach-blue/about/ http://webdesign-finder.com/lifecoach/about/ Best Regards!
When I replaced all of the images the banner strip stopped displaying.
The Navigation Menu is not responsive for smart phones devices, how can i make it mobile responsive..
Hello, Dear Customer!Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.Best Regards!
Hello, does it work with Elementor?
Hello, Dear Customer. Thanks for your question. Our theme supports Elementor page builder, but please do not use it with the pages, which were created in Unyson page builder and default widget areas..
Mixing several page builders on the same page may lead to unexpected issues. The best way to use Elementor with our theme – is to use it for new pages. Best Regards!
Good morning I’ve downloaded the installable file but the demo will not install. I’ve watched the video from the comments but it doesn’t help. Please provide the correct zip file. Thank you
Hello, Dear Customer! In order to set up demo, install and activate all plugins and extensions, then click WP Dashboard => Tools => Demo Content Install => Install.
Note, that the demo-content installation process will overwrite all your current content.
If you wish – we can install demo-content for you. For these purposes submit a private ticket at https://mwtemplates.ticksy.com Please let us know about your decision.
Got it working, thank you!
Where can I find the sizes for the banners please?
Hello, Dear Customer. Please send us an email at firstname.lastname@example.org with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your request. Best Regards!
Hi there, just to let you know that Life Coach features in our latest WordPress roundup on Tuts+: 20 Best Speaker WordPress Themes 2020. Great job!
Hi, Team! Thank you for this great contribution to our inspiration! We will do our best to release nice products! Sincerely, MWTemplates Team.
We did the installation, but the footer is missing on page 1 for www.craig-janssen.com. It is showing up on the other pages though. Could you tell us how to fix this?
We also have a couple other technical questions too, is this the best way to reach out to you?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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