124 comments found.
Hello, I would be interested in buying your theme but noticed in the demo that some elements like event slideshow and testimonials look strange on mobile (iPhone). Testimonials look stuck and event slideshow show only text. Can you give me some infos regarding this strange behaviors ? Thanks
Hello sir,
Which demo are you referring to?
Thanks 
The main demo
Hello and thanks for your feedback. It seems there is something unusual happening on Safari where a slideshow is triggered.
I will check with our developers team and I’ll get back to you as soon as possible.
Have a great day!
Andrea
I noticed same behavior with Chrome on my iPhone.
Hello there and thanks for your feedback. We are currently investigating the issue over multiple browsers and it seems the javascript we use for the slideshow elements has introduced some glitch while using gestures.
Our developers are on it and I will get in touch with you when ready probably within this week
Have a great day! Andrea
I purchased this theme a year ago and designed it on the main theme. Will I lose all my customizations with this new update? The website is only showing the main page and all the other pages are there and can be updated on the backend of Wordpress and the design work is there, however all the other pages are black on the front end of the website. diamonddynastyconsultant.com Please advises I can get the website back up and running.
I was able to rewind the website, however can I update with the new template version without loosing my design work? I did not design it in the Child Theme.
Okay, I got it all figured out, I uploaded the Child theme and I had to fix the footer and the header and some images, however the events are not working on other devices. I download the child theme in Themeforrest. Any ideas on how to fix this issue?
Hello, I’ve just checked your website on mobile and from side all it’s good. What’s the problem you’ve occured?
Andrea
Hi, after update and child-theme activation, Footer Text in Customizer-> Footer Customization not supporting html, I’m trying to set a link TEXT but when I publish I get only TEXT, without link. Do you kno why?
Hello and thanks for reaching us. This kind of questions should be asked on our helpdesk. Here’s the link: http://www.themes2go.xyz/helpdesk/forums/forum/lifecoach-wp/
Best, Andrea
Hi, with the latest wordpress update the links from the homepage no longer work. Do you know why? Could you please help me?
I believe there is some conflict with the theme and the latest WordPress version. Clicking on the links opens a black overlay that cannot be closed.
Can I please have a solution to the problem?
Thanks a lot!!!
Hello Marisa and thanks for your feedback. Did you update the theme to the latest version?
Thanks, Andrea
Yes sure! I have version 2.3.1.
I also suggest to deactivate the Easy Swipebox and then update the theme
Thanks a lot, now it works!
Great!
