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V5 update litteraly destoyed my site, all pages an Visual composer code broked down !!!! Color, fonts layout all disapeared
result screen :
PHP 7.3 for info
We have given warning to not update from Version 4 to version 5 because this new version has got a lots of new updated scripts like Bootstrap 4 and the old version was using Bootstrap 3. For this reason the site may break. If you have backup than please revert the settings. If you don’t have backup then please contact our support staff at https://webinane.ticksy.com and we will reset it for you. Thanks a lot
Hi there from India, I am in the process of building a crowd fundraising website and I am very interested in purchasing your theme. My only doubt is with the ‘Payment Gateway’. I plan on using Razorpay (https://razorpay.com/) for our ‘Donate pay’ option.
Is your theme compatible with this payment gateway?
Look forward to your reply
Thanks for your interest in our product, Lifeline2 does not support RazorPay at this time but we can make it compatible with it in three working days. This will cost you only $150 extra and the license will be for lifetime. Our price is the cheapest in the market and we ensure premium quality work. Another plugin is charging $175 per year for offering support for RazorPay but our theme is not compatible with that plugin which is GiveWP. We will make our theme compatible with RazorPay and deliver in three working days.
I have instead decided to use Stripe since it is already fully compatible with LifeLine2. We are a small fundraising initiative so we believe starting with your theme will be a perfect start for us to raise funds for our communities from all around.
I have some queries, just to confirm my boss’s doubts too. Please do answer.
1.) Will I be able to easily integrate Stripe gateway through your plugin?
2.) and also will I be able to give separate donation button for each and every campaign? since we plan on having many separate campaigns at the same time to raise funds (ex: 6 campaign fundraising projects running simultaneously with their own donation button)
3.) does the theme let me provide a registration set-up something like Kickstarter or Patreon for individuals to register on their own and set-up a crowdfunding campaign.
Thank you so much for reading. I really look forward to using your theme and working with you on the long run
Thanks for showing your interest. Here are the answers of your queries.
1- Stripe is fully functional with Credit Card, SEPA, IDeal and Bancontact options. If you purchase Lifeline2 then you can get Stripe gateway on 50% discount.
2- Using Lifeline2, you are able to show separate donation button for each campaign and project.
3- Yes, Users can register on a website running with Lifeline2, However I have no idea about Kiskstarter or Patreon. Can you describe it so we can tell you that we can integrate it in the theme for you.
Thank you for your response.
And about my third question, I meant if will I be able to give my website visitors the option to create their own crowdfunding campaign on the website. Will I be able to give them that functionality?
And also allow other users to sign in via facebook if they want to while doing their donation, have comment boxes under campaign for them leave their comment.
And also give individuals the option to create an account and let them create a campaign and set options for receiving donations and mention in return what they will be giving in return (rewards, gifts etc). And the website admin should have the access to approve campaigns.
Examples of what I mean, something like this:
Again, Thank you so much for you patient replies.
This feature is not available in the theme but we can add that for you if you want to take our customization services.
If you are interested in customization then please describe about payment methods that you want to use for payment withdraw.
Thank you for all your patient replies. I will be buying your LifeLine 2 theme today and will integrate it with Stripe. For now, I will be using all the functionality that’s already given to set up the site. But I am choosing your theme with assurance that we will again get back to you in near future for a customization.
I hope to interact with your team more if I have any queries during set-up
You are very warm welcome dear We are happy that you are buying our product today. We also welcome you to contact our team any time through our ticketing system which is at https://webinane.ticksy.com Thanks a lot
We are diagnosing this issue and we will provide its solution very soon. Please be in contact with the team. Thanks
I noticed an update released on the 25th of September. I tried to update the Theme and it is still failing with the same error message “Update package is not available”
No one has responded to the Support Ticket I created as well (#2547283)
It has been 3 days now with no feedback
We are still working to find the solution of this little problem. We have replied your ticket and we will provide the solution tomorrow. Thanks for your patience and cooperation.
Hello, when importing the demo data for the Plastic Demo, the content doesn’t import. I have tried severally but I keep encountering the same problem. I have created a ticket but to this minute, no response. Kindly assist
Hello thanks for your purchase. We are closed on Sunday. Your ticket will be responded on Monday. Did you follow the proper procedure to import the Demo? We have explained this in our documentation. Best Regards
Every other demo imports well with the exception of the plastic demo which I really wanted to use. Now this is quite urgent for me and waiting up to Monday is quite a challenge/disappointment
Ok don’t worry. Please open a ticket and we contact our WordPress expert to look after your website. Open ticket at https://webinane.ticksy.com thanks a lot
I am happy and satisfied with the support. I had 1001 questions and they literally responded to all of them patiently. Good luck with sales
We are happy to know that you are satisfied. Thanks
Hi can you please help, I built the site on another domain and have moved to the actual domain and I’m getting this error message on the homepage:
Warning: require_once(/var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/themes/lifeline2/core/application/library/shortcodes/shortcode.php): failed to open stream: No such file or directory in /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/themes/lifeline2/core/application/library/shortcodes.php on line 155
Fatal error: require_once(): Failed opening required ’/var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/themes/lifeline2/core/application/library/shortcodes/shortcode.php’ (include_path=’.:/usr/local/php-7.3.3-flock/lib/php’) in /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/themes/lifeline2/core/application/library/shortcodes.php on line 155
If I try to acess the backend, I get the following error message:
Fatal error: Uncaught Error: Class ‘lifeline2_general_setting_menu’ not found in /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/plugins/lifeline2/panel/options-init.php:122
#0 /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/plugins/lifeline2/panel/panel-init.php(12): include_once()
#1 /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/themes/lifeline2/core/application/classes/admin.php(13): include_once(’/var/sites/p/pe…’)
#2 /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/themes/lifeline2/core/init.php(76): lifeline2_Admin::lifeline2_Init()
#3 /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/themes/lifeline2/functions.php(3): lifeline2_Module_Init::lifeline2_Init()
#4 /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-settings.php(508): include(’/var/sites/p/pe…’)
#5 /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-config.php(90): require_once(’/var/sites/p/pe…’)
#6 /var/sites/p/peterboroughlatvians.org.uk/public_h in /var/sites/p/peterboroughlatvians.org.uk/public_html/wp-content/plugins/lifeline2/panel/options-init.php on line 122
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.
Can you please help.
Thanks in advance
You are facing these errors because the theme files that you have moved on the new server are not complete. Some files are missing in the package that you are using. Please check the theme folder again OR submit your ticket at https://webinane.ticksy.com/ with WP Admin and FTP access of your site so we can diagnose the problem.
Hi – Can you tell me how I can get the update to the latest version of WPBakery/Visual Composer that came installed with your theme? Thanks!
Thanks for asking us for help. Actually there is a process through which provide the updated versions of the attached plugins. First we make our theme compatible with the latest version of the premium supported plugins and then we attach these plugins with our theme and provide an update on themeforest. You will get the notification of the theme and this will have all the plugins and updated files. So please wait for the next update for the updated plugins. To the best of our knowledge the current version has all the updated versions. Can you please tell us which version of the theme you are using on your website.
Please open your ticket at https://webinane.ticksy.com/ and provide us WP Admin and FTP access of your site. We will diagnose that why you are facing this problem.
HI Team, need help with update from 3—> 5. My support expired. Shell i buy new one?
Yes you will have to renew the support license and don’t worry about our spirit to support you.
cool. thx for quick answer. Just bought and send support ticket.
is there any update documentation for upgrade process? im currently on version 3 and would like to move to v4 or even version 5.. but i cant find any documentation for the upgrade process.. so far what i have read says that v4 is based on prev system and v5 is new altogether. so which means i would need to update to v4 first but i cant seem to find version 4 updates in the download. where can i download the v4?
Sorry for late response, actually it was necessary to change introduce version 5 because lots of technical weaknesses and old scripts and plugins were creating problems. So it became difficult for us to continue with Version 4, for upgrading to Version 5 from 3, you need to understand the new version by reading the attached documentation and after that you will easily be able to convert the old site to the new one. The best way is to create a new site, import Demo data of your selected Demo and start applying the content one by one manually. You can contact our team for any questions at https://webinane.ticksy.com
please after importing the demo, i cant still see anything and my support has expired please what should i do, here is my email firstname.lastname@example.org
Please provide us WP Admin and FTP access of your site at email@example.com we will diagnose the settings. It seems that there are some server configuration issues that’s why you are facing the demo import problem.
about donation button, why its not direct to page or pop-up. we done setting it, but when click at button, no action
Please let us know which version of Lifeline Donation plugin you are using. Make sure that you are using the latest version of plugin. If you are using the latest version then please provide us WP Admin access of your site at webinane.ticksy.com
please i use plugin liffeline donation, at button donate, got problem to connect with page or pop-up theme
PLEASE I AM HAVING PROBLEM WITH PAYMENT GATEWAYS, I CANT SEE OTHER PAYMENT GATEWAYS ON THE MY DASHBOARD PLEASE I NEED HELP
We are providing two payment methods for free, these are Offline and Paypal. Further we mentioned in the presentation of the theme that other payment gateways are premium but you will get 50% discount. Please visit here for details https://themeforest.net/item/lifeline-2-an-ultimate-nonprofit-wordpress-theme-for-charity-fundraising-and-ngo-organizations/16660958 The list of payment gateways are shown here https://www.webinane.com/plugins Please let us know which gateway you want to purchase?
Hello. I got this error while trying to install demo data: “PCLZIP_ERR_BAD_FORMAT (-10)Unable to find End of Central Dir Record signature”
You are facing this problem because of server configuration of your site. Your site doesn’t have enough memory on the web server to unzip and upload the contents of the zip file. Please make sure that your site fulfil the below requirements .
PHP version should be 7.3.
Ask your hosting provider to check the following settings in “php.ini” file.
1- post_max_size = 120M
2- upload_max_filesize = 120M
3- memory_limit = 500M
4- max_execution_time = 300
5- max_input_time = 300
When your site will fulfil the above requirements, you will not face this problem again. In case of any problem please feel free to contact us at https://webinane.ticksy.com/
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