This author's response time can be up to 1 business day.
I need my non profit website to work in three languages at the same time: for example one campaign has to be in three languages but the funds should be the same. Is it possible to do it with this theme? What things would I need?
Yes it is possible as we have provided the support for WPML through which you can convert the campaigns in any number of languages. Thanks a lot – let me know if you need further help.
Thanks for asking us for help and thanks for the purchase, can you please submit a ticket at https://webinane.ticksy.com so that we can diagnose your backend settings and then give you a proper response about it.
Contact email is not working, please help
Please explain which contact email is not working. Are you talking about the contact form? Thanks
Yes, we are not getting mail when user fill the contact form.
Two stepa needed, firstly configure the mail settings secondly ask the host providers to enable the email sending from your server. Thanks a lot
Do you mean configure mail from theme Admin Panel?
Hi, in order to install the latest updated version, do I need to install the entire theme? Thanks
Which version of the theme you are using at this time? Thanks for answering.
We are currently using 4.8.4. Thanks
You need to replace your existing theme folder with updated one.
Here is complete procedure:-
Please following the given steps to reach this end:
1. Download new update related to your theme from themeforest.
2. After FTP login, go to the relevant directory.
3. After creating backup of existing theme folder, rename the older directory.
4. Now go to the plugin section from dashboard and delete the plugins of previous version.
5. Go to themes through “Appearance” option.
6. Now upload the new version of the theme which you have already downloaded from themeforest.
7. After uploading that theme, you will receive a notification in dashboard which provides information about plugins that are required for your updated theme.
8. Install these plugins and activate them.
You are done now, thanks a lot for asking for help from us.
I have updated the theme to the most recent version using the steps listed on your site but a few problems and inconsistencies have come up.
• The footer no longer shows and I cannot edit the widgets. It does not show the footers in the Widgets section.
• Also, The “Project” pages are showing up blank.
Thank you for your help on this,
May be there is some taxonomy issue on your site that is why the Projects pages are showing up blaew. As far as the widgets are concerned we will have to look into it why there is some problem with it. Please submit a ticket at https://webinane.ticksy.com so that our support staff get back to you and solve your problem. Thanks a lot
I am currently unable to open a ticket as our client has purchased an updated license in her account but we have an outdated license in this account. I do not have access to her account. I would rather not pay separately, could we communicate via email instead? Thanks!
Yes if you have purchased from another account then please send the purchase code of that purchase at firstname.lastname@example.org and we will immediately start looking into the problem and provide a solution of it. Thanks a lot
The previous version missed some settings which we are going to introduce in the upcoming version which will be launched within 48 hours. Please wait for this updated version. Once it will be live in themeforest please down and apply it on your website. Thanks a lot
any update on this, is it completed.
Yes we have given a new update recently in which all the improvements were made. Please download from themeforest. Thanks
Dear customers, we have given a new Version 5.5 of Lifeline with following updates and improvements, the most notifying addition in this version is its compatibility with “QuickPay and PayUMoney.
You can suggest new changes to our team as well. Thanks for your cooperation.
Hi. I bought a theme that depends on IgnitionDeck plugin and I hate it because I didn’t know it before I got it, that’s why no I ask before. Several questions: does this code depends of additional plugins? is this is the case: are they completely free or I need to pay for them? also, is it possible to let each project owner to setup their own paypal account in order to let them receive donations directly to their account? is it possible to show automatically all donations in one page to make transactions transparent to all public? please let me know. I’m very interested in a theme with this features. thanks.
Hello thanks for your interest in our product, yes our theme depends on plugins. For donation we have our own plugin which is free completely, for Page Building, we are using Visual Composer which is free as well. Yes it is possible but this feature is not available at this time. Yes we can add this functionality in the theme only for you and you will have to pay extra bucks for this customization of separate Paypal accounts for separate project owners. Thanks a lot
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work