webinane supports this item


This author's response time can be up to 1 business day.

688 comments found.

I need my non profit website to work in three languages at the same time: for example one campaign has to be in three languages but the funds should be the same. Is it possible to do it with this theme? What things would I need?

Yes it is possible as we have provided the support for WPML through which you can convert the campaigns in any number of languages. Thanks a lot – let me know if you need further help.

Hi i have upload the theme and install all the things but i have still error in Slider Rev the images and some JavaScript not loaded(Failed to load resource: the server responded with a status of 403 ())

Thanks for asking us for help and thanks for the purchase, can you please submit a ticket at https://webinane.ticksy.com so that we can diagnose your backend settings and then give you a proper response about it.

Contact email is not working, please help

Two stepa needed, firstly configure the mail settings secondly ask the host providers to enable the email sending from your server. Thanks a lot

Do you mean configure mail from theme Admin Panel?

Please go to contact page settings under theme option tab and put your email id where you want to receive mails. see screenshot: http://prntscr.com/it448r If this doesn’t solve your problem then we suggest to submit a ticket at https://webinane.ticksy.com Thanks a lot

Hi, in order to install the latest updated version, do I need to install the entire theme? Thanks

Which version of the theme you are using at this time? Thanks for answering.

We are currently using 4.8.4. Thanks

You need to replace your existing theme folder with updated one. Here is complete procedure:-

Please following the given steps to reach this end: 1. Download new update related to your theme from themeforest. 2. After FTP login, go to the relevant directory. 3. After creating backup of existing theme folder, rename the older directory. 4. Now go to the plugin section from dashboard and delete the plugins of previous version. 5. Go to themes through “Appearance” option. 6. Now upload the new version of the theme which you have already downloaded from themeforest. 7. After uploading that theme, you will receive a notification in dashboard which provides information about plugins that are required for your updated theme. 8. Install these plugins and activate them.

You are done now, thanks a lot for asking for help from us.

​Good morning! I have updated the theme to the most recent version using the steps listed on your site but a few problems and inconsistencies have come up.

• The footer no longer shows and I cannot edit the widgets. It does not show the footers in the Widgets section.

• Also, The “Project” pages are showing up blank.

Thank you for your help on this,


May be there is some taxonomy issue on your site that is why the Projects pages are showing up blaew. As far as the widgets are concerned we will have to look into it why there is some problem with it. Please submit a ticket at https://webinane.ticksy.com so that our support staff get back to you and solve your problem. Thanks a lot

I am currently unable to open a ticket as our client has purchased an updated license in her account but we have an outdated license in this account. I do not have access to her account. I would rather not pay separately, could we communicate via email instead? Thanks!

Yes if you have purchased from another account then please send the purchase code of that purchase at sugotech@gmail.com and we will immediately start looking into the problem and provide a solution of it. Thanks a lot


kambz Purchased

hi, we had got payu integrtaion done from you , but i see the system is not going through i get javascript error, can you please check….

The previous version missed some settings which we are going to introduce in the upcoming version which will be launched within 48 hours. Please wait for this updated version. Once it will be live in themeforest please down and apply it on your website. Thanks a lot


kambz Purchased

any update on this, is it completed.

Yes we have given a new update recently in which all the improvements were made. Please download from themeforest. Thanks


Dear customers, we have given a new Version 5.5 of Lifeline with following updates and improvements, the most notifying addition in this version is its compatibility with “QuickPay and PayUMoney.

  • New – Added support for Denmark Payment Gateway “QuickPay”.
  • New – Added support for Indian Payment Gateway “PayUMoney”.
  • Improved – Added column selection option in “Cause with Thumb” shortcode.
  • Improved – Styling of few sections improved.
  • Improved – Responsive version improved.
  • Updated – Compatible with updated Lifeline plugin 1.8.3
  • Updated – Compatible with updated WooCommerce plugin 3.3.4
  • Updated – Compatible with WordPress 4.9.5 version.
  • Fixed – Causes(issues we are working on) shortcode issues fixed.
  • Fixed – WooCommerce issues fixed on cart and detailed page.
  • Fixed – Pagination issue fixed on Blog page.
  • Fixed – “Causes Listing Fancy Style” shortcode issues fixed.
  • Fixed – Footer Menu issue fixed in responsive view.
  • Fixed – Contact Template issues fixed.
  • Fixed – Recaptcha issue fixed in theme option.
  • Fixed – Category selection issue fixed in “Creative Recent News” shortcode.
  • Fixed – “Recent Event” shortcode issue fixed.
  • Fixed – Donate button issue fixed for Responsive Header.
  • Fixed – Donate button modified to use any where.
  • Fixed – Translation issues fixed.
  • Fixed – Sidebar issues fixed on Default Template.
  • Fixed – Container issue fixed in row settings of shortcodes.
  • Fixed – Events Template issue fixed.
  • Fixed – “Donation Sidebox” shortcode issue fixed.
  • Fixed – Add column selection and number of services option in “Services” shortcode.

You can suggest new changes to our team as well. Thanks for your cooperation.

Hi. I bought a theme that depends on IgnitionDeck plugin and I hate it because I didn’t know it before I got it, that’s why no I ask before. Several questions: does this code depends of additional plugins? is this is the case: are they completely free or I need to pay for them? also, is it possible to let each project owner to setup their own paypal account in order to let them receive donations directly to their account? is it possible to show automatically all donations in one page to make transactions transparent to all public? please let me know. I’m very interested in a theme with this features. thanks.

Hello thanks for your interest in our product, yes our theme depends on plugins. For donation we have our own plugin which is free completely, for Page Building, we are using Visual Composer which is free as well. Yes it is possible but this feature is not available at this time. Yes we can add this functionality in the theme only for you and you will have to pay extra bucks for this customization of separate Paypal accounts for separate project owners. Thanks a lot