168 Reviews

for Flexibility

Perfect theme and highly custumization possible for fund raising

webinane

Author response

Thanks for your wonderful reviews, we provide regular updates of Lifeline and we try our level best to keep it improving regularly. Best wishes for your business and future.

for Customer Support

There are a lot of php rendering scripts of vc_blocks with sample data.
Latest news filter category is not working.
Support answered after 13 days.

webinane

Author response

It is not possible that we reply after 13 days, if some backend related work is going on for such a long time we update our clients about it. So micnano, i request to contact us at sugotech@Gmail.com so that we can mitigate your concerns. Also we didn't find such errors in our theme, may be some unknown error is occurring on your side, we can surely help you and fix it so please submit a ticket at https://webinane.ticksy.com for immediate reply. Thanks a lot

for Customer Support

Great theme for non-profit and great customer support!

webinane

Author response

We are very thankful for your impressive reviews, we are working harder to further improve it. Let us know if you need further help. :)

for Other

Horrible Service (and they will only push you for paid support)
Not easy to use at all
too much of errors

webinane

Author response

Hello, when we ask for renewing your support license, it doesn't mean that we are asking for paid solutions only, there is nothing to be worried about renewing your support license so we should not be handed 1-star just for asking our right. This is not a just review, i am sorry but we are always ready to help you to overcome your issues. Thanks

for Customer Support

I have been a Themeforrest member for over 5 years and have purchased many of templates and plugins. I would have to say that this theme and author has been the best experience!,very easy design to change and customize and the customer service is OUTSTANDING. I will be buying from them again in the future. I want to thank you for your GREAT customer service and keep up the good work. You guys ROCK!

webinane

Author response

Thanks a lot for your views and reviews about our theme and our services. Feeling happy to find out that you are satisfied :)

for Customer Support

I bought this theme because of the good reviews and it looked ideal for the charity website I was creating. It was easy to use and customise, but there were some minor issues. These were quickly fixed when reported, and the author was extremely helpful. I would recommend this excellent theme to anyone creating a charity website. The support could not be better!

webinane

Author response

Thanks for your reviews, we are always ready to help you build wonderful Donation based websites.

for Flexibility

Lots of options for any type of site you could want to build.

webinane

Author response

Thanks for your positive review.

for Design Quality

The design quality of this theme is superb! It's beautiful and functional.

webinane

Author response

Thank you, we are further improving this design to bring in modern typography and graphics in our theme. A new robust version will be launched within 3 months.

for Bugs

There are many reasons to rate this poorly but here are a few:

*integration with Stripe doesn't actually work well for repeat donations
*the plugins that come with the theme are not updated and RevSlider basically stops working
*some basic support like a lack of updates would require paying for support. I am not asking you to do anything for me other than update your software.

I wouldn't but this again

webinane

Author response

matt13 Stripe is working fine, we update the API settings which were changed by Stripe.com. We provide regular updates to provide recent versions of plugins, so please check our new updates so that you can find latest plugins in it. Thirdly we never ever ask for extra money for updates, it is against our set rules. Whenever a client asks for new features which are not provided in the theme or which require more than 2 hours of coding, we ask for extra dollars for that customization. So please contact us at sugotech@gmail.com so that all of your concerns can be addressed. Thanks a lot lot :)

for Customer Support

A very goog theme, and a quick end reliable customer support. Congratulations !

for Customer Support

I am just speechless about your precision...u're supper great..

for Customer Support

Top notch support service

Lovely theme.

for Customer Support

The theme has very powerful features, However, i had hard times could be coz of my poor knowledge but thier customer support is really great.
The leyout is elegant, plugins included is really awesome!

webinane

Author response

Thanks for your precious words :)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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