Reviews for Lifeline - NGO, Fund Raising and Charity WordPress Theme

Reviews for Lifeline - NGO, Fund Raising and Charity WordPress Theme

Cart 2,141 sales
Recently Updated
Well Documented

182 Reviews

for Customer Support

Thank you for your powerful theme and your great and quick customer support!

Author response

You are welcome dear cfreypt we are happy to see your satisfaction and happiness. Regards

for Other

all earned 5 stars

Author response

You earned 5 out of 5 as well, you are the best client. Thanks for your appreciation and cooperation. We will be with you whenever you will need our help.

for Customer Support

Lifeline theme is not perfect and have some bugs but the support team is really great

Author response

We are happy with your honest opinion and we respect it. Actually with the advent of a new version of WordPress, we always to have work in our theme to make it compatible with the new version of WordPress or any other premium plugins. This require continuous work and bug fixing in the theme.

We don't stop working on new versions of the theme and we keep on improving them. We will try our level best to provide the best to our clients in the future as well. Best Regards

for Customer Support

Every problem that I have had pop up over the time, support is very helpful and considering the time difference, is pretty swift.

I can not fault the support team.

for Customer Support

Excellent customer support, even on code customizations. Fast and efficient response, highly appreciated. I only suggest extending the options available on theme elements.

Author response

Thanks for your positive remarks about our team, we are happy and encouraged to do better in the future.

for Customer Support

Awesome code quality and perfect customer support

Author response

Thanks a lot for your appreciative comments.

for Flexibility

Hay muy poca variedad de elementos de diseño y objetos para componer páginas.

Author response

Hemos proporcionado más de 60 códigos cortos y miles de opciones de personalización en Lifeline. Qué características y elementos te gusta ver en ella. ¿Puede por favor explicarnos para que podamos considerar sus requisitos. Estamos esperando su respuesta, envíe un correo electrónico a support@webinane.com Muchas gracias por su cooperación, no se olvide de enviarnos un correo electrónico.

for Customer Support

Great theme, very simple to use and the customer support was awesome!

Author response

Thank you Ahmed Ehsaan, we will be always happy to help you in future. Thanks a lot for your appreciation and cooperation.

for Customer Support

Very nice design but full of bugs. Sales lied to me in their reply to my pre sales questions and the evidence of it is available in the comments. They told me that sponsor a child feature worked similarly as in the worldvision.org site which is based on the same theme as this one but to the contrary. The feature only supported donations and upon requesting the feature I was charged extra which I paid. But, the simple work that they promised would be done in 72 hours was done in a couple of weeks. Later I discovered that they customized the theme in the core files instead of in the child theme when their update wiped off the customization and other theme option changes. They have asked me for additional monies to fix it again which I have agreed to pay but they have been stalling it since 16 days and empty promises. All this can be verified by visiting the comments section. Potential buyers BEWARE!

for Flexibility

Perfect theme and highly custumization possible for fund raising

Author response

Thanks for your wonderful reviews, we provide regular updates of Lifeline and we try our level best to keep it improving regularly. Best wishes for your business and future.

for Customer Support

There are a lot of php rendering scripts of vc_blocks with sample data.
Latest news filter category is not working.
Support answered after 13 days.

Author response

It is not possible that we reply after 13 days, if some backend related work is going on for such a long time we update our clients about it. So micnano, i request to contact us at sugotech@Gmail.com so that we can mitigate your concerns. Also we didn't find such errors in our theme, may be some unknown error is occurring on your side, we can surely help you and fix it so please submit a ticket at https://webinane.ticksy.com for immediate reply. Thanks a lot

for Customer Support

Great theme for non-profit and great customer support!

Author response

We are very thankful for your impressive reviews, we are working harder to further improve it. Let us know if you need further help. :)

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