Very nice design but full of bugs. Sales lied to me in their reply to my pre sales questions and the evidence of it is available in the comments. They told me that sponsor a child feature worked similarly as in the worldvision.org site which is based on the same theme as this one but to the contrary. The feature only supported donations and upon requesting the feature I was charged extra which I paid. But, the simple work that they promised would be done in 72 hours was done in a couple of weeks. Later I discovered that they customized the theme in the core files instead of in the child theme when their update wiped off the customization and other theme option changes. They have asked me for additional monies to fix it again which I have agreed to pay but they have been stalling it since 16 days and empty promises. All this can be verified by visiting the comments section. Potential buyers BEWARE!
There are a lot of php rendering scripts of vc_blocks with sample data.
Latest news filter category is not working.
Support answered after 13 days.
It is not possible that we reply after 13 days, if some backend related work is going on for such a long time we update our clients about it. So micnano, i request to contact us at sugotech@Gmail.com so that we can mitigate your concerns. Also we didn't find such errors in our theme, may be some unknown error is occurring on your side, we can surely help you and fix it so please submit a ticket at https://webinane.ticksy.com for immediate reply. Thanks a lot
Horrible Service (and they will only push you for paid support)
Not easy to use at all
too much of errors
Hello, when we ask for renewing your support license, it doesn't mean that we are asking for paid solutions only, there is nothing to be worried about renewing your support license so we should not be handed 1-star just for asking our right. This is not a just review, i am sorry but we are always ready to help you to overcome your issues. Thanks
I have been a Themeforrest member for over 5 years and have purchased many of templates and plugins. I would have to say that this theme and author has been the best experience!,very easy design to change and customize and the customer service is OUTSTANDING. I will be buying from them again in the future. I want to thank you for your GREAT customer service and keep up the good work. You guys ROCK!
Thanks a lot for your views and reviews about our theme and our services. Feeling happy to find out that you are satisfied :)
I bought this theme because of the good reviews and it looked ideal for the charity website I was creating. It was easy to use and customise, but there were some minor issues. These were quickly fixed when reported, and the author was extremely helpful. I would recommend this excellent theme to anyone creating a charity website. The support could not be better!
Thanks for your reviews, we are always ready to help you build wonderful Donation based websites.
There are many reasons to rate this poorly but here are a few:
*integration with Stripe doesn't actually work well for repeat donations
*the plugins that come with the theme are not updated and RevSlider basically stops working
*some basic support like a lack of updates would require paying for support. I am not asking you to do anything for me other than update your software.
I wouldn't but this again
matt13 Stripe is working fine, we update the API settings which were changed by Stripe.com. We provide regular updates to provide recent versions of plugins, so please check our new updates so that you can find latest plugins in it. Thirdly we never ever ask for extra money for updates, it is against our set rules. Whenever a client asks for new features which are not provided in the theme or which require more than 2 hours of coding, we ask for extra dollars for that customization. So please contact us at email@example.com so that all of your concerns can be addressed. Thanks a lot lot :)