58 comments found.
On the product page, when selecting the size of a shoe, can you also offer a second option for color?
Yes, please follow the guide here: https://woocommerce.com/document/variable-product/
Hello, pre-sales question. I have seen the demos, and they are truly beautiful; it’s exactly what I need for my project. However, I have a crucial doubt: to achieve exactly what is shown in the demos, is it necessary to purchase and install Elementor Pro? Or is Elementor alone enough to achieve the same results as shown in the demos? Thank you very much.
No, we only use the Elementor plugin and some widgets integrated into the theme, so you don’t need to install the Elementor Pro plugin.
theme is not compatible with 8.0.3 .. some fatal error “Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported”
Hi, With this issue, you should submit with your admin account and screenshot to our ticket system https://themelexus.ticksy.com/ Our dev is working there, he will support you rapidly. Regards,
Hi , someone purchased lftsupply theme and installed on my sit , fanarevarzeshi.ir. I have purchase codes if you ask for it. I appreciate you help me to have updates for my Theme.
Hi there, 1. To get our update, you can login your purchase account on Envato and download the latest version from it. 2. If you have any issues with the latest version of our theme, you should submit with your admin account and screenshot to our ticket system https://themelexus.ticksy.com/ Our dev is working there, he will support you rapidly. Regards,
Hi guys, Regarding the 360 images, you have used 36 images in the demo, 1 image every 10 degrees. Are 36 images the optimum/maximum for this feature or can I use for example 72 images? Sorry if this is a dumb question. Thanks in advance.
HI there, Your question should be checked and replied by our developer. Pls send the detail to our ticket https://themelexus.ticksy.com/, they will check and reply you asap. Thanks
Do you offer Free trial, I want to install to my site and see if the theme would work for my product, thank you.
Hi there, We don’t have free trial version. Our theme works as our demo. Pls don’t worry about this. You can get refund if our theme works not as our demo and our description. Thanks
I’m new to woocommerce and I was wondering if I buy your theme will you offer full support of themes and set up site? I bought siteground hosting, thank you.
Hi there, Thanks for your interest in our theme. We can help you to import demo for your site. During your installation, if you have any issues with our theme, we will support you to fix and ensure our theme works on your website. Thanks
Thanks for your reply, for the price is it one time charge? Or the price is just for one year? Thank you.
Hi there, This theme is one-time payment. By purchasing our theme, you can use our theme forever. Hence, within 6 months purchase, you can get free support to fix issues related our theme to ensure it works as our demo. Thanks
Hello all, I am trying desperately to install the demo content but always without success. Could someone help me here?
HI, Pls don’t worry about this. Our dev can help you. Please send your detail account admin to https://themelexus.ticksy.com/, our technical support team will check and help you. Thanks,
This is a really great theme. The support is fast and to the point.
Hi, Thanks for your awesome comment. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have a quick minute, please vote it 5 stars. Your vote and feedback are so precious for us on our theme quality and our service. We always appreciate a 5-star rating on our theme!
To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE Thanks a lot
Hello, We have a problem with the website: https://airtracks.pl/produkt/air-track-maly/ It is build on the theme: LiftSupply When someone wants to see additional photos on the product page it opens on a large screen and has a problem moving back. Is there any option how to change it,and the way how people see these pictures?
Best regards, Aleksandra Pizoń
Hi there, thanks for choosing our theme. Please contact us at https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
is it support rtl
Hi there, as in the theme description on Themeforest, it doesn’t have 100% RTL support. If your site has RTL issues, so please share the full admin right for us, so we can help you as much as we can. Thanks
Hi. How can I get the image slider on the product page to autoscroll through the images?
Do you talk about this slide http://prntscr.com/trlzta , http://demo2.themelexus.com/liftsupply/?product=grey-silver-wire-optical-glasses, You can add image for gallery product http://prntscr.com/trm02q. Thanks
Hi there, I’m a pre-purchase for this great theme and i just want to ask if there is any chance to test a trial version will be really appreciated thanks.
oh sorry, we don’t have any free version for theme. Thanks
I have submitted a request for a refund and why. Please provide my refund.
ok! please wait some days ThemeForest will give back for you! Thanks
any idea what overlay is here? .. after saving home page it gets with kinda overlay .. https://prnt.sc/st217a
Hello Mate, about issue technical, please submit ticket at here https://themelexus.ticksy.com/ our dev will check and send to you best solution. Thanks
no theme in dropdown to select 
Hello Mate, i checked and see category of theme http://prntscr.com/su21qv Please submit ticket again! Thanks
I cannot see anyway to customise the login screen, the landing page link in the support documentation does not resolve. Would like to disable register and login completely.
Im very sorry for late response. About techical issue, please submit ticket at here https://themelexus.ticksy.com/. Our dev will check it quickly for you! Thanks
Hello. Can this be used with the Shopify Plugin? I know you have a shopify version but I prefer WP version for custom WP plugins
Hi and thank you for contacting Lexus Support! Sorry this theme is not support shopify plugin. Thanks
Dear themelexus support, at first I want to congratulate you for this theme, it looks really brilliant! So I consider to buy but before I do so I would like to know how I can make product photos for the 360 degree product viewer. I already took a look at 360 degree cameras, but they seem pretty expensive to me. So I am wondering if I would have to get such an expensive camera or is there maybe another way to make the feature work?
Hello Mate, you can use smartphone, or camera, or other plugin https://wordpress.org/plugins/tags/360-product-viewer/ and maybe search other solution, have many way to create file 360 degree
hi my King composer says My free trial is gone can you help please as i cnt edit my pages
Hello Mate, If you get any issues with the theme, please submit a ticket to https://themelexus.ticksy.com/submit/, our dev will help you. Thanks.
not hard from you inregards to the composer
Hello Mate, pls sent to me account admin by create ticket at here : https://themelexus.ticksy.com/. I will check and install plugin again for you. Thanks
hi i edit some elements then they get deleted-or i cant see them
Hi, to deal with your issues, please submit them to our ticket system https://themelexus.ticksy.com/ , our dev will help you. Thanks 
not received any help in months can you. the king composer is a trial and after sometime you can’t edit the site without paying an extra $30
sorry, our theme is not support your option. Our dev will add custom code free for you. please send admin account on your ticket
Hello, I have 2 question and 1 issue. 1/ On this page, when I’m using my smartphone, if I try to swipe when touching the image product, I can’t swipe at all :
https://www.designedby.gg/produit/gg-dragon-slayer/2/ On this page, the menu bar is in black, but on homepage, the menu is in red. https://www.designedby.gg/
How can I fix this ?
hello mate,
Please sent to me your admin account to email themelexus@gmail.com! Our developer will check and sent to you best solution!
Thanks
Buy your theme but I can not import the demo, every time I try it closes my wordpress session, the warning does not disappear and the demos files are in the url THEME / inc / import
I do not understand what happens, I need support urgently ..
Hi, can you submit a ticket at https://themelexus.ticksy.com/, our support team will help you with the demo import asap. Thanks.
