broke my website. nothing works anymore. stay far away from this
Author response
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
great theme with great support if needed.
Author response
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your review is a great motivation for us to keep up the best of our work. Thanks!
Worst theme purchased on this website. alot of bugs, issues, incomplete documentation. worst experience ever
Author response
Hi,
We're really sorry about the late update that causes your unhappy experience. Our dev are working hard to fix and update the theme now. So if you still face any issue with it, could you pls let us know via ticket system, our dev will check and resolve it in priority.
We believe we can improve the situation and we hope you can understand our effort.
Best regards,
Nice and quick help. Perfect and Incredible.
Author response
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Customer support maked an incredible job with my issue. They resolve all my questions and solved the problem I had with very efficience!
Thanks support :-)
Author response
Thanks a lot for your review!
by JAZ50 6 years ago
Features were not working properly once support fixed the issue it kept reoccurring. I just kept running into issues with the Widgets and the KC Editor Plugin that came with the theme. Purchased TheFox now in hopes that this will function better.
Author response
Dear. Sorry for that.
Could you send me your issue to system ticket https://themelexus.ticksy.com?
we will support for you immediately.
Thanks for the great theme, it's very flexible and customizable. Very fast and friendly support as well. :)
Author response
Thank you so much! we hope cooperate with you next time.
Very nice theme, it took me a couple of days to figure it out and set it up.
The author is very responsive, I sent 5 tickets in 2 days with questions about how to configure different features and they were all answered promptly and to the point.
Nice integration with WooCommerce.
The theme listing title says it's for a single product and I almost didn't even look at this theme. The reality is you can have many products under different categories.
I'm very happy with the theme and the support.
Author response
Thank you so much :)
