Discussion on Lighthouse | School for Kids with Disabilities & Special Needs WordPress Theme

Discussion on Lighthouse | School for Kids with Disabilities & Special Needs WordPress Theme

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58 comments found.

Pre-Sale Question: is the theme ADA compliant?

Hello,

Thank you for contacting us!

The theme offers basic options for website accessibility – alt text for images, headings of different levels and subheading to organize the structure of your content. In addition, the theme package includes Contact form 7 allowing adding accessible WAI-ARIA to the forms, e.g. for error messages and required fields. Also the plugin gives you complete control over the HTML output of the form. However, the theme doesn’t fully support WCAG requirements.

If there is a need our Customization studio will be glad to find a solution for you. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/

Regards.



Support Portfolio Website

I guess we will have to build the site first and then see what the theme is lacking to make it ADA compliant. We need it to pass the ADA Compliance at level “A” using https://www.accessibilitychecker.org/. Currently the theme fails this test.

But since the theme is for people with disabilities, shouldn’t it come compliant for disabilities?

Sure. Our Customization studio will be happy to help ( choose “Get a free quote” category at https://themerex.net/support/) Lighthouse is a WordPress theme for a website of school or kindergarten for kids with special needs.

Regards.



Support Portfolio Website

Is there a version of the this theme that is built with elementor?

Hello,

Thank you for your interest in our themes!

This theme is built with WPBakery. It is a user-friendly visual composer that allows you to create any layout you can imagine with intuitive drag and drop builder – no programming knowledge required.

If there is a need, our Customization Studio would be glad to help you with theme conversion to Elementor. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.

You can also consider these themes created with Elementor:

1 – https://themeforest.net/item/juno-kids-toys-games-store/17354674

2 – https://themeforest.net/item/tediss-play-area-child-care-center-wordpress-theme/23158793?s_rank=4

3 – https://themeforest.net/item/kids-care-multipurpose-children-wordpress-theme/10677891?s_rank=14

4 – https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844 with Baby skin at https://baby.kicker.axiomthemes.com/

5 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687 with Charity skin at https://charity.qwery.ancorathemes.com/

Regards.



Support Portfolio Website

Hiya, got the theme from Elements, I know you don’t support if from there, but hoping you can on this one occasion – On the team part you have Brief Info – Where is that located please as being a school Brief Information is best used and need to change it

Lovely theme though thank you

Hello,

Thanks for reaching out to us!

We are glad that you have found a solution. To get more details on how to purchase support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/

Regards.



Support Portfolio Website

Hello, I want Activate WPBakery Page Builder for post, but when I go to role management and check post for administrators the checkbox remains empty after validation. I think I had a little bug at one point since it remained checked at a time but recently the backoffice redirected me to the purchase of a WPBakery license.

Hello,

Thank you for getting in touch with us!

Let our Tech support team have a closer look at your website settings. Please provide your website login details in the support ticket at https://themerex.net/support/

Thank you!



Support Portfolio Website

Thank you

HI Do you have this theme in HTML

Hello,

Thank you for your interest in our theme!

This theme is available in Wordpress version only. HTML files are not included in the package. Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://themerex.net/support/ and choose “Get a free quote” category.

Alternatively, you can buy one of these HTML templates:

1 – https://themeforest.net/item/kidscare-multipurpose-children-site-template/14428209?s_rank=12

2 – https://themeforest.net/item/juno-kids-toys-games-store-template/19798322?s_rank=7

3 – https://themeforest.net/item/kindergarten-children-html-theme/12850911?s_rank=10

Regards.



Support Portfolio Website

Hello Is the theme contain the source Files for UI design (PSD or XD)

Hello,

Thank you for your interest in our theme!

Please be aware that we do not include theme-related .PSD files in the package, because it might significantly increase the size of a downloadable archive. However, we will be glad to provide you with PSD source files. Just submit a support request at https://themerex.net/support/ right after the purchase.

Regards.



Support Portfolio Website

WPBakery Page Builder Backend Editor not work…

Hello,

Thank you for contacting us!

Please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://lighthouse.ancorathemes.com/doc/#getting_started_theme_update

Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Portfolio Website

Hello, 1 year before configurate the theme, doing nothing, all the buttons on the web have become squares. They were rounded by default, what can I do to reset them?

https://colegioalmanzor.es/

Thank you in advance! I really love your theme,

Carmen :)

Hello Carmen,

Please add the following ines to Appearance -> Customize -> Additional CSS:

.sc_button, .sc_form button, .sc_matches_item_pair .sc_matches_item_player .post_featured > img { -webkit-border-radius: 2em; -ms-border-radius: 2em; border-radius: 2em; }

In case you still have issues, please submit a support ticket at https://themerex.net/support/. Our Tech support team will be glad to assist you!

Regards



Support Portfolio Website

Thank you very much! :D

Hi there,long time since you updated the theme… is it still supported? And is it compatible with new Wordpress 5.7 ?

Hello,

Thank you for contacting us!

Please note that the template is fully maintained by Our Team. Currently, we are preparing a new update, but the testing process will take some time.

For now, we recommend our customers update all bundled plugins directly in the Dashboard using Themerex Updater. Please review the detailed instructions: http://lighthouse.ancorathemes.com/doc/#getting_started_theme_update

We have updated WordPress to 5.7 and found no visible issues. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/

Regards.



Support Portfolio Website

pls update for wordpress 5.5

Hello,

Latest versions of plugins will be included in next theme update.

Meanwhile you can get updates in tickets.

Please submit a ‘Pre-sales’ ticket here: https://themerex.net/support/ – our team provide you with plugin updates.

This doesn’t require support renewal.

Thanks.



Support Portfolio Website

Its not working good with new Wordpress 5.5. Pls update it

Hello,

Theme is compatible with WP 5.5. But you should update plugins to the latest version to make them fully compatible with WP 5.5.

Please submit a ‘Pre-sales’ ticket here: https://themerex.net/support/ – our team provide you with plugin updates.

This doesn’t require support renewal.

Thanks.



Support Portfolio Website

Hey! I am unable to edit the ‘Layouts’ using WP Bakery. Neither does the ‘layout’ CPT appear in the Role Manager post types setting. Am I missing something? Thanks already!

Hello,

Please submit a ticket at https://themerex.net/support/ – we’ll look into that.

Thanks.



Support Portfolio Website

Hi there. Looking at purchasing this template but need to know if all the colours can be changed to my own colour scheme?

Hello,

We appreciate your interest in our theme!

Sure, you may adjust colors in color scheme editor:

http://lighthouse.ancorathemes.com/doc/#customizer_settings_color_scheme Best regards



Support Portfolio Website

Bought this theme through Envato Elements. I have two questions. One is a more of a problem. 1. When I try to change the “Donate” button text or link on one of the headers, the button corner radius vanishes and there is no possibility to return that. 2. How to make floating button panel on the right center of the page like on your demo?

Hello,

1) According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and and understand your need for assistance. To get more details on how to receive support, please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support

2) These tabs are used only for for demo on Themeforest and are not included in theme package.

Try using third-party plugin for that.

Thank you for understanding.



Support Portfolio Website

Hi there, does the theme support WPML plugins?

Hello,

We appreciate your interest in our theme!

Theme is fully compatible with WPML plugin.

Best regards



Support Portfolio Website

Hi, what donation plugin do you use?

Hello,

It’s up to you. Feel free to disable default plugin and use different, but we can’t guarantee compatibility with third-party plugins since we haven’t tested them with theme.

Thank you for understanding.

OK, two questions, if it’s not compatible, would you approve a refund? Secondly, maybe you can give me a demo access to test it out? Let me know

Hello,

As the theme authors, we keep to the Envato refund policy: http://themeforest.net/page/customer_refund_policy

Sure, we may create a test theme installation for you so you could access the backend and test the theme with the plugin yourself.

In order to proceed, please submit a ticket to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/

Thank you!

I have updated WPBakery plugin to 6.0.3​ and it broke the page builder. The support team at wpbakery believes that the theme causes the compatibility issues with the plugin. Can you please check if the theme is compatible with wpbakery version 6.0.3​?

Hello,

WPBakery page builder authors removed actions for custom shortcodes in their new update 6.0.3. That’s why such issue appears.

We have already fixed that. Please submit a ticket at https://ancorathemes.ticksy.com/ – choose “_Presale questions” category, it doesn’t require support renewal. Our Support team provide you with a fix.

Thank you in advance.

Hi, there is one background image which is quite poor quality and really an eyesore. You can see it on the home page under How we help section. here is a screenshot http://tinyurl.com/yxqn32xj. Is it possible to get a better quality one or at least where to find it as I was unable to find anything similar on depositphotos? Here is the link to the image https://lighthouse.ancorathemes.com/wp-content/uploads/2017/06/numbered_services_bg.jpg

Hello,

Please submit a ticket at https://ancorathemes.ticksy.com/ – choose “_Presale questions” category, it doesn’t require support renewal.

Our support team will check your question and provide you with further assistance.

Regards.

Hi, does the theme allow to replace the main menu? I tried to create a new menu and assigned it as the main menu however the old menu is still shown.

Hello,

Please make sure that you’ve specified this newly created menu for your Header Layout in layouts section.

Best regards

Thank you, Julia, it works now

You’re welcome :)

Have a nice one!

When I go to Customize->widgets I get “Your theme has 15 widget areas, but this particular page doesn’t display them.” and I can’t add any widgets. It happens on every page. Why does it happen?

Hello,

Customize->widgets section displays widgets if they are presented on page.

You can manage widgets for your website in Appearance> Widgets

After that specify needed Widget set for each particular page in Theme options> Widgets: http://prntscr.com/nf8eq1

Best regards

Is there a way to change the excerpt’s image description from the post title to the actual image description as entered in the media library?

Cheers in advance.

Hello,

Please submit your request at https://ancorathemes.ticksy.com – our Support team check that for you.

Thank you in advance.

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