Support for Lilo - Kindergarten Theme

Support for Lilo - Kindergarten Theme

Cart 516 sales
Well Documented

Mikado-Themes supports this item


Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What do I do if I need support for Lilo?

Our dedicated support team is at your disposal Monday to Friday from 9 AM to 5 PM CET. We are here to help you make a beautiful website using Lilo.

What should I do before I submit a support ticket?

  • Make sure you are running the latest version of Lilo theme and included plugins.
  • If you are experiencing any issues, a good way to determine what’s causing them is disabling the 3rd party plugins and checking whether some of them might be producing the problem.
  • Check out the Lilo theme online documentation.
  • Check out the easily searchable Qode Interactive Help Center with FAQ sections and tones of helpful articles.
  • Check out Qode Interactive video turorials.
  • You still need help?

  • How to create account at Qode Interactive HelpDesk.
  • Submit a support ticket.
  • What does support cover?

    Support covers the availability of the author to answer questions, assistance with possible reported issues, and help with included 3rd party assets.

    When can I expect an answer?

    Our support is working Monday to Friday from 9 AM to 5 PM CET. Response time for tickets is up to 1 business day.

    Contact the author

    This author will respond to buyers' questions and provides limited support through their own support system.

    Item support includes:

    • Availability of the author to answer questions
    • Answering technical questions about item’s features
    • Assistance with reported bugs and issues
    • Help with included 3rd party assets

    However, item support does not include:

    • Customization services
    • Installation services

    View the item support policy