This author's response time can be up to 10 business days.
I would like to know the status of the refund request.
I am quite disappointed with the services you guys provided. And I honestly wouldn’t recommend it to anyone.
I requested 2 refunds within 10 days, and nothing happens, yesterday I sent a message again until now there was absolute silence.
I reported a few days ago the problem I had in the theme I would have bought. Days went by and I didn’t get an answer, I had to look for another solution by buying a theme from another supplier, and quickly all the errors I had.
It’s the second theme I buy on this site that I don’t have a timely solution.
I ask for guidance on requesting a refund
I installed the theme and got the following and error.
Warning: count(): Parameter must be an array or an object that implements Countable in /home/customer/www/uniac.ac.mz/public_html/uniac/wp-content/themes/lincoln/framework/inc/class.options_machine .php online 806
And I can’t import the demo data
Demo is broken
I purchased support because Theme Options is not working. However, I now find that your ticketing system does not work, and this has apparently been the case for many months. You need to correct this, otherwise refund the money for everyone who purchased support.
Wordpress has V5.7 .. but this theme is working with wordpress 4.9.8 .. does everybody hae the same issue?
hi, when will you provide us with updates to the used plugins?
Not able to update and edit the theme options.
I am not able to update and edit the theme option in Lincoln theme
Can’t edit the theme options. This is really bad.
Can´t edit theme options. Please fix this issue.
I have encountered several bugs, the documentation is also not perfectly clear. Yet, the support ticket system is down. How to reach out to the authors of the theme?
“This Ticksy account is Inactive. If you are the owner of the account, please contact support for assistance”
Hello, we purchased the theme and are using it on a large website. We are concerned about future updates. Will you, the theme author, be continuously updating this theme? Thanks.
Hi there, We require help on your Theme but unable to contact you. We require 3 columns for Blog as per your Demo but it is not available when we purchased it?
We can’t save any changes in the theme options. Looks like this theme is no longer being supported. I wonder why they are still selling it when it no longer works?
We are getting an error in the Developer Console when trying to Save All Changes in the Theme Options Panel
I noticed the theme is missing a stylesheet. If I update will this issue be solved or have you stopped updating the theme?
I inherited this theme from a client site I am working on and have tried contacting support for a number of issues, mainly with outdated WooCommerce templates in the theme and also issues with other outdated packaged plugins. However I have received no response. Also since I submitted a support request their support website is no longer working.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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