This author's response time can be up to 1 business day.
The insert image in the slider module does not work at all. I have tried on two different machines with Firefox, IE and Epic (a Chrome browser) and in every case, after I select the image to insert and click the Insert Into Post button, it just returns the white pop-up window and never inserts the image. Eventually, the session will time out and it forces you to log back into WP altogether.
This is a brand new site I am just starting for a client, with no plugins active and running WP version 4.2.3.
Thank you for using my theme for your project. I appreciate it!
Please contact me via my profile contact form so we can speak more about this issue.
There doesn’t seem to be any support on this theme – I have been waiting almost 24 hours for a response as to why the main page slider is not working and images cannot be embedded into it? I see the last buyer had the same issue 6 months ago so not sure why this hasn’t been fixed within the template. Also trying to use this for a client urgently.
Thank you for using my theme for your project. I really appreciate it!
Regarding your problem, you`re probably dealing with a user issue, even if it has the administrator role assigned.
I suggest you create another administrator user, log out and log in with the new credentials and try to create your slider again.
That should do it!
Thanks for the support, it is appreciated – I have sent you a detailed private message on the delicious themes platform as this did not correct the issue. Thanks in advance for your assistance with this.
Ok. I`ll check it out. Thanks!
My apologies for the earlier comment regarding support – this theme is well supported after all. It seems the issue I was having could not be replicated elsewhere but nevertheless it has been fully resolved within 48 hours. I appreciate the great service!
Hey, I`m glad that things got solved after all. Your fair play is also very well appreciate it!
If you encounter any other issues or have questions about the theme/website or anything related to how to get the most out of them, don`t hesitate to contact me!
All the best!
On the home page #4 sample in the live preview.
Can we add more than the (3) recent projects boxes, could we have (6) or (9) boxes – (3) wide with (3) rows?
Thank you for your interest in my theme. I appreciate it!
The homepage projects are running in a carousel, if there are more than 3 items set for it. So basically, if you want to display 9 projects, they will appear inside the carousel. At this moment, there is no easy way of adding more boxes on the homepage(3×3 grid).
Let me know if you have any other questions!
hi can you help me get to default theme setup as shown on the demo for this? i think i can work may way forward but i have no idea what ive done or need to do
Sure. We`ll continue our chat via email.
Hi, is this theme compatible with WordPress 4.5?
Apologize for my late reply!
Yes, the theme is compatible with Wp 4.5.
If you encounter any issues related to it, please do let me know!
Hi, me again I looked in other comments / support items but I do not find the way to change the delay time for the slider. I guess it is something easy but i do not find it…
You could change the delay time for the slider by opening js/custom-nivo.js and modifying the pauseTime value.
Hello, i bought your theme and i have a tech issue but When I try to communicate with you and put my Purchase Code its give me this Message (Sorry, that purchase code doesn’t seem to be valid.) !!!!!????
Please try again. It should work now. Otherwise, just submit the ticket without the purchase code. It will still work.
No its not…and when i try to send without the code its give me this message: “You need to enter the Envato Market purchase code you got for this product.”.
I just enabled Envato authentication at https://deliciousthemes.ticksy.com/ Just login with your envato username and the purchase code won`t be necessary anymore.
Hi, I updated Wordpress to 4.6.1 and now my home page slider doesn’t appear. I’m running Line v1.1 Hope you can help with this
Just figured this out – the problem may have actually been caused when I moved the site to a new host. Anyway, saw one of your earlier replies which suggested recreating the slider which I did and works fine now.
I`m glad to hear that you managed to solve the problem.
If there`s anything I can help with, please do let me know!
Hi, is the theme compatible with WordPress 4.7? It is safe to update to this new version of WordPress that was released 6 DEC 2016?
Generally speaking, the theme is compatible with WordPress 4.7.
However, it`s best to firstly backup your website before doing an upgrade and you could use a plugin like https://wordpress.org/plugins/updraftplus/ for doing it.
If you encounter any issues, please do let me know!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50