Reviews for Lisfinity - Classified Ads WordPress Theme

Reviews for Lisfinity - Classified Ads WordPress Theme

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Cart 2,572 sales
Recently Updated
Well Documented

147 Reviews

for Customizability

I would like better updates to be provided on a regular basis - I think the customer support is not always very helpful. Overall, Lisfinity is AMAZING, so much better than other classified themes and way ahead of all classified themes available. It is truly one of a kind and a rare find. Lisfinity is not perfect out of the box but it is incredibly customizable on the backend through the file manager and the templates and the existing features available are just incredibly beyond amazing. If anyone needs help customizing search Lisfinity on site like Fiverr!

I recently purchased the Lisfinity for my website with high hopes of enhancing its aesthetics and functionality. Unfortunately, what I thought would be a seamless integration turned into a nightmare of bugs and unresponsive support.

From the very beginning, I encountered numerous issues.

To my dismay, the support provided by the author was nothing short of disappointing. The author would promptly close the tickets without addressing the underlying issues, leaving me with a sense of abandonment and frustration. It became evident that the theme was not just buggy, but the support was equally unreliable.

Attempting to find a resolution, I meticulously documented each bug with screenshots, error logs, and detailed descriptions. However, my attempts to communicate the severity of the issues fell on deaf ears. The author not only failed to acknowledge the problems but seemed indifferent to the struggles users were facing with their theme.

When I finally decided that enough was enough and requested a refund, I was met with further disappointment. Despite providing an extensive list of issues and evidence, my refund request was unceremoniously declined, leaving me stuck with a defective theme that was not only frustrating but also a waste of hard-earned money.

In a market saturated with quality themes and developers who stand by their products, Lisfinity stands out as a cautionary tale. The lack of support, the dismissive attitude towards reported bugs, and the refusal to process a refund make it an unfortunate choice for anyone seeking a reliable and functional theme.

Save yourself the headache and steer clear of Lisfinity. There are plenty of alternatives available that offer not only visually appealing designs but also the reliability and support you deserve as a paying customer.

for Bugs

The theme has a lot of bugs and bugs. User cards do not display information that is filled in in the personal account. It is unclear why then all these fields are needed in the office. At first I really liked the topic, but then everything became clear.

for Customer Support

I've had the opposite experience with Support the last few people apparently had. I bought the theme and installed it with no issues, but my activation code didn't work properly. Bane quickly replied to my ticket and was able to help me fix things. He also answered several additional non-problem questions to help me understand how features of the theme worked, which has been very helpful.
I've had no bugs in the theme or using any of the features thus far.

for Customer Support

After 5 emails sent I only received one response and that was for proof of purchase. I sent it in immediately and never heard back. 3 more emails sent with no answer so I must submit for refund.

Author response

Hi.

Thanks for the purchase and I understand your frustration.

Unfortunately we do not use email address for our support. We have our ticketing system and one of the reason why you did not received an answer is that you did not contacted us at all at our official support.

Reason why we use licensed official supportand not an email address for the support is to separate customers from non customers.

Reach us through our support and we will answer in couple of hours maximum like we answer our customers in 99% of cases.

Thank you.

for Bugs

out of the box, with zero plugins, the theme breaks when attempting to add new pages. I requested a refund and never head back from author.

Author response

Hi,

It's absolutely cannot be the case because of the theme otherwise it would happen for all other users.

Please open a new ticket so we can check it out for you and resolve that quickly.

Thanks

for Feature Availability

An excellent, functional, innovative and beautiful theme - one of a kind.
I bought it a long time ago - not long after the release, so I can review it better in retrospect.

Developers paid a lot of attention to details - e.g. dashboard - I love it. I have not met another one like this in any other theme of this type.

It's great that almost everything is based on WooCommerce here (even the ads themselves are products), so if someone would like to extend the functionality even further, there are thousands of WooCommerce extensions to choose from...

Congratulations to the Developer and request to continue developing this excellent product.

for Customer Support

DON'T BUY THIS THEME. The worst customer support that I have seen on Themeforest.
They close the tickets in a few days, even without resolving them. Then, you can not reopen the ticket. All you have to do is re-explain everything in the previous ticket and open a new ticket. They are acting like newborn babies. Even when you share the previous ticket ID, they don't care to read it.

I paid them to add some custom features to the theme. The result was stupid as possible. I needed to remove an error message that shows "undefined." (this is a bug anyway, and I paid them to fix their bug). To fix that, all they did was hide the error message. That's trash; now it doesn't show any error message, and we can not submit the forms (bcz they basically hid the error message but didn't do anything to the backend to validate).
Then, I created a video to explain the issue, and they ignore to watch a 4 mins long video they said they watched only under one min videos.
Also, I never received the finished product. I NEVER EVER RECOMMEND THESE DEVELOPERS!

Author response

Thanks for your review. Third party plugins are the reason for 'undefined' status messages in your app. Please just follow our instructions like we recommended and all will be fine. Also please understand that some level of knowledge of the WordPress is needed to maintain your app. We know that you are novice and we will give our best to make WordPress and our theme more familiar to you. Stay well!

for Customer Support

I am currently building out a website which we I am starting a new company. I purchased the Listfinity theme which it was exactly what I have been looking for. While I am building out my company site, I have had numerous questions which I need answers to. I cannot say enough as to how responsive the customer support team actually is. There is not one question i have had that they do not answer. They literally have my answers in 24hours or less. They are incredible. I have purchased a few different classified ad themes before Listfinity and the support team is one of the best i have ever had the pleasure of talking to.

for Feature Availability

I'm surprised with so much dedication to helping the growth of their clients' projects, guiding even having documentation, being a technical team beyond expectations. That's why I buy pebas projects and I always feel embraced by their dedication to providing good service. When I got lisfinity I could see that it was the ideal theme for my project. On the theme is perfect, adaptable, flexible design. Congratulations to the pebas team.

for Customer Support

I have picked this theme after comparing its functionality to other themes, and for a classified ad’s website with auction and marketplace function, it is perfect. Bane and his team are very helpful in resolving any issues I come across and completing customisations. Thanks Bane!

One of the worst WordPress themes I have ever bought from ThemeForest. The theme author has no ethics. They have always maintained bugs on each theme update. We need lifetime extended support to fix those bugs. (The real scenario is They will never fix the issue, Just give false promises always "We will fix all issues on the next updates" But they will never fix the bugs.) The author's ultimate aim is to loot the customers via extended support.

I purchased this theme in 2020. Till now my website is not production ready. (The reason is the theme functions are not working properly)

I am so worried about ThemForest/Envato's future. These kinds of scammers kill their trust and reputation.

Author response

Hi, we are sorry to hear that you are not satisfied. Unfortunately we can help you only on our support. If you contact us we can help you maybe without extending support if that is possible and if that is acceptable for you. Also Envato made this system of extending support so we do not have much choice except to follow it. Thanks for understanding.

BUG BUG BUG!! NO UPDATES! BADEST THEME OF THE WORLD - And yes Bane you can always have the rating deleted we will always write it again.

you can be proud of yourself to publish the badest theme of the world get lost

Author response

This is your second or third rating after Envato removal. We can understand your frustration and we are sorry that our item is not the best suit to you. Anyway we never remove any rating, we are not allowed to do that. Envato remove ratings similar to you because they are abusive. Hope you understand, thank you.

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