Reviews for LISTABLE – A Friendly Directory WordPress Theme

Reviews for LISTABLE – A Friendly Directory WordPress Theme

Cart 9,242 sales
Recently Updated
Well Documented

526 Reviews

for Customer Support

i need buy support before i can even use the theme, what a waste of money, dont buy this theme you need to renew support over and over again.

The author does not provide the current release on Envato and wants to force the customer to extend their license for an update. That borders on fraud. Time to switch to another system.

Author response

Thanks for your input and review. As I said in a previous conversion, these updates require a lot of time, effort, and manpower. They are readily available to those with an active license and will be available to those with expired licenses (the process is different for those updates), so all we’re asking in return is some patience. Cheers!

for Flexibility

This Theme is amazing for what it does, except that it disables the block editor (Gutenberg) for all content types globally, even the ones not related to Listable which handicaps the rest of my content. I understand that we don't really need the block editor for the listings part of the site, but I have other CPTs besides my listings and I need the block editor for those but unfortunately that is not possible.

Author response

Hey! I replied via email with the way you can get the block editor to work on your custom CPT or any other page. I think that fixed it.

for Customizability

user was not friendly, too many simple function need to pay more to use, would not recommend to buy.

Listable the demo was show many function, but if buy the package was didn't can use at all.

Author response

Thanks for writing this review. We do state in the theme's presentation page that certain plugins are optional but come with a price. We never hid that information. Thanks for giving us a try!

Thanks for fixing the bugs! At first I put 1 star after 10 days, everything was done to me. The guys were just on vacation!

Author response

Thanks for the review and for your understanding! ❤️

for Other

ther is not demo content in download files

Author response

Hey there. You are right, there isn't a demo file present in the zip but the demo content is available for you to install as soon as you go through the setup steps. We find this system to be easier to use by all WordPress users (newbies or pros). Thanks for your review and for choosing us!

for Customer Support

All OK with the support, as usual. They were a little late this time, but at the end, the did a great job solving my issue.
Thank you!

Author response

Hey!

Thanks for trusting us.

We do our best and we're glad when we manage to help.

Take care!
Alin

for Customer Support

This theme matched my needs the closest, and it looks great. For the parts that needed a bit of tweaking, Alex at Pixelgrade was super helpful, going over and above to give me advice and guidance despite having his hands full. Thanks guys!

Author response

Always happy to help. Thank you for trusting us.

for Design Quality

Despite missing some crucial features (like for instance displaying all existing pins on the map without having to load all listings on a page - which other themes offer), Listable is a solid directory theme with an active support team. I have been using this theme for over 5 years now, and I have a flourishing business thanks to it. Even though updates may not bring their dose of ground-breaking features, the theme is compatible with the latest versions of WP and most plugins.

I have ranted a lot about the missing features of Listable over the years, and gave a rating of as low as 2 stars. But the team at Listable has continuously provided all the support they could give me while my license was expired. Also, basic updates have kept the theme bug-free and compatible with WP. Therefore today I'm increasing my rating to 4/5 stars. I'll give the missing star when the theme will feature all pins on the map, independently from having to load all listings on the page :)

Once again, Listable is nothing short of being awesome, and if you're looking for a solid theme without the useless fancy stuff that other directories offer, you'll be just as happy as I am with this theme.

Author response

Hi, Nicolas! :)

Thanks for your kind and awesome words.

It's exciting to be our partner in this for so long time. Thanks for trusting us and for walking aside.

Stay safe!
Alin

for Customer Support

After a month of trying to get the emails I have sent to you answered, I have decided to leave my review of the support received.
I bought the theme for a client, and suddenly the maps stopped working, they are no longer shown in the widgets.
I contact the developer and he doesn't answer me.
I've been waiting for over a month and nothing. Very disappointed with the support I received.

Author response

Hey,

I'm really sorry to hear about that. is there a chance you can tell me your email address, so I can check the status of your tickets and see what happend and why your messages left unaswered?

Thank you,
Alin

for Customer Support

Great looking theme and very easy to set up. Also Pixelgrade's support is very good en very quick. I', gonna buy a second one for a future project for sure.

Author response

Wow, that's awesome!

Your kind of review and support keeps our wheels spinning in the long run.

Thank you!
Alin

for Customer Support

They are always available to help and give good directions!

Author response

Hey,

Thank you! ❤️

Alin

for Feature Availability

nice product, installed an running :)

Author response

Hi Juan,

Thank you so much! I'm glad you like it! :)

Stay awesome,
Alin

for Feature Availability

This theme looks nice, and most of the features work fine, but there are two things made me gave 2 stars for this theme:
1- Customer service, is not good. I have requested help and it wasn't solved but it left unanswered. Then I emailed again, and it left unanswered again.
2- There is a map feature missing in the theme. When you add a listing with the city and country location the theme can't understand it, so it is not working.

Support guy told me that I need a new google api key, because he used his own key and sent me a sample working listing so I created a new key. But it is still not working.

Because, it wasn't a key based problem, and he didn't solve the problem. He just made custom fields edit, which means adding everything manually, like attitude, longitude, post code, everything

Author response

Hi Mustafa,

I'm sorry to hear about the experience you had with our theme and support. This is not the kind of experience we want to provide for our customers and I'm really sorry about that.

However, it's sad, to be honest, to hear that you think I've edited the geolocation fields to get the map working. Not sure how did you come to this conclusion. :(

Because I still have access to your dashboard, I've tried again to add a new listing for the test, using my Google Maps API Key and it work, you can see the test listing here.

So, if you want me to check this further for you, please let me know via email. It would be great if you continue to work on your site since you already put some time and effort into it.

Looking forward to hearing back from you.

Thanks,
Alin

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