449 Reviews

for Customer Support

The best customer support ever, I love it.

pixelgrade

Author response

Hi Daniel,

Woohoo, thank you so much! :)

Best,
Alin

for Customer Support

Both great quality of the theme and the support I've received from the team have been top class! Highly recommended and great value for money too

pixelgrade

Author response

Hi Pav,

Thank you so much for the kind words.

Keep being awesome,
Alin

for Customer Support

Product initially worked well, but to be safe, we paid extra for a longer support period, and then never had cause to use it. Conveniently, once the extended support period expired, problems appeared. The company won't provide any support without additional payment, regardless of the fact that previously paid support was never used. Unless you only plan to use this for a short timeframe, expect that the product will stop working correctly as soon as you exceed your paid support period. Not recommended.

for Design Quality

Amazing product!

pixelgrade

Author response

Hey,

Thank you! :)

Alin

for Customer Support

Disponibili a risolvere i problemi, grazie.

pixelgrade

Author response

Hi Giovanna,

"Noi non potemo avere perfetta vita senza amici". :)

Thank you,
Alin

for Customer Support

There are few reasons why I give 5-star to Listable.

First, the theme is feature-rich and pretty easy to configure and get going. Time saving I would say.

Mostly, I have to say that the customer service is incredible. The turnarond is less than 24 hours and - as a customer - I feel important.

Alin, Radu and Adi each deserve five stars.

pixelgrade

Author response

Hi Max,

You rock! :)

Thank you so much for the great words! We're happy to have you on board and can't wait to see what awesome website will be created by you.

Cheers,
Alin

for Customizability

Never thought I could create a website with so many great features by myself (a designer with basic coding skills)- thanks to Listable. The theme is flexible enough and the support is excellent!!! Really really impressed.

pixelgrade

Author response

Hey there,

Many thanks for letting us know. It's a pleasure to work with people who want to make the most out of our products. Woohoo! :)

Stay awesome,
—Oana

for Design Quality

Great Design, Great Customer Service that provides good solutions for customization and work arounds.

pixelgrade

Author response

Hi,

Wow, that's brilliant! :)

Keep up the good work, Aja.

Best,
Alin

for Customer Support

The Theme is good but the support has been excellent, I needed to do a number of changes as my objective was not exactly what the theme was designed for and I am not expert. But after a few emails with many different questions and great responses I now have just what I wanted

pixelgrade

Author response

Hey, Rob.

Thank you so much for the kind words. Customers like you are always keeping our wheels spinning. :)

Stay awesome,
Alin

for Customizability

expensive for what it actually is. a lot of additionnal pluggins , not free, are needed

pixelgrade

Author response

Hey,

I'm sorry, but please allow me to disagree with you. It's true that most of the Listable functionality is provided by plugins, but there are both premium and free plugins as well for this theme. For instance, here you can see Listable demo only with free plugins installed — https://demos.pixelgrade.com/listable-stock. As can be seen, the theme works without any problem as a directory website and no premium plugin is used. But, if you want to extend the functionalities, you can use premium plugins, of course. So it's totally unfair to say that to make this theme work, you need only premium plugins, because that's that true, as can be seen above.

With kind regards,
Alin

for Customizability

Thank you. I search 5-7 days for a directory script. I have seen 200 + but the LISTABLE is the best solution, ease to use because is on wordpress, so i buy it!

pixelgrade

Author response

Hi Paul,

I'm happy to hear you chosen Listable for your project. Can't wait to see your brand new website build with our theme.

Stay awesome,
Alin

for Customer Support

Listable itself is a very good theme and any time I've had question, support has been excellent. Quick, helpful, friendly and keen to provide good support. I'd buy another theme from these developers based on the support I've received. Thank you!

pixelgrade

Author response

Hey,

Thank you so much for the kind words. It means a lot to us and we're always happy when our customers are happy. :)

Warm regards,
Alin

for Customer Support

Pixelgrade's customer support is excellent. They have been very responsive and go above and beyond to solve any issues. The Listable theme is perfect for our needs.

pixelgrade

Author response

Hi Sharon,

We live by making our customers happy, so I'm glad to hear you're one of them. :)

Keep being awesome,

Alin

for Customer Support

I have not come across such poor customer support.
If I could provide no stars I would.
I bought the template and it wouldnt work without buying support. So now I have bought the template and support and have been waiting for weeks.

for Customer Support

Be careful, Listable does not have the option to export or import anything, it must be done through premium third-party plugins.

You have to invest more money for a feature that would have to be in the price of the license.

pixelgrade

Author response

Hi,

The theme itself cannot handle this kind of function, but there's an awesome plugin which does that very easy - https://pixelgrade.com/docs/listable/faq/import-listings-listable/. And I don't agree with you that you need to buy a premium plugin for that, WP All Import is free and you can use it to import bulk listings.

Kind regards,
Alin

for Customer Support

I appreciate the good customer support.

pixelgrade

Author response

Hey,

Thank you so much, we're always happy to help!

Warm regards,
Alin

for Customer Support

Nice Template, Very useful support , answer fast and listen to our problem and help until it solved !

Thanks Alin

pixelgrade

Author response

Hi,

That's the spirit! Thank you for taking the time to write this lovely review. :)

Stay awesome,
—Oana

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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