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Hello I cannot login in or register on the support forums
I have enter my username I used on the me forest says already use
I really don’t understand the kind of support you give when I cannot utilize it
We just emailed you.
how can I increase the sliders size on both homepage, single listing page also the feature image.So that uploaded images will show bigger than what is on default.I don’t like the way it’s cropping. On mobile.
Looking forward for reply
Hi still waiting for your reply
I open ticket too no reply from you
it look like this theme is not getting support anymore should I be regreting for buying now.I open ticket on there forum up till now no reply from umbrella team.I need to move the website forward but am stuck because they fail to reply my ticket
Please be patient, you will get a support inside 24h span
The support of this theme is just very slow.I don’t even know what to do again I open support since Thursday last week till today no reply from umbrella team for my questions. Really frustrated. Why is the support team for this theme like this
Pls I want a refund,I cannot be suck with a theme that has no support.I regret buying this theme the support is zero to nothing I open a ticket for the past 4days no reply from them is this how your support work
It would be nice if I can get get my refund for this theme. Its very clear that this team is not been supported anymore. I have really wasted my money buying this theme.
I know the support is very slow but I need you to help my site with this
1)As Admin of the website,we want to received each mail send to seller on our website.that is any mail send to seller will get a copy of it.
2)Help us increase the size and hight of the home page slider and single page slider to 620465
Feature images: 300220
3) How can I change the word “Interested in this car” contact the author to something like “Interested in this Venues use this form to make booking”
Looking forward for your reply
Sir, I replied to your ticket and tried to be as clear as possible. You are asking for customization not reporting bugs or anything.
At this point even Envato won’t refund you because there’s no problem with the product.
i really like your theme but would it be possible to get a demo login/pw
i just registered at your support => you would have my email
i’m just wondering what’s forseen on the SEO side like: direct links to listings by brand and so on
Hi, you can preview the demo of Listings theme on this link
and use the username:demo | password:demo
Sorry for our answer delay, we are working on our support team.
Pre buy question:
Can combo boxes update the information of other combo boxes for example if I select a brand that leave me in the box only models that relates to that this brand ?
Unfortunately no. The boxes can be created as attribute list and then in the search form you can call them individually.
But you can not make conditional logic with them per example if you select Germany then the other box to show only towns of Germany.
This theme has a lot of errors! I imported the demo content and its nothing that function.
I want my money back please.
To get a refund you must ask envato because they are responsible for all the sales.
But you can contact us in our support forum and we can check the errors that you are having and help you with your site
how you can change menu in user menu? in header. Where add listing is. How to assign page to it?
Can you please contact us on our support forum and verify your purchase.
when user submit’s listing, it doesn’t save them. Do we need to allow something with user role plugin? Like submit posts or something?
Have theme update to WP 4.6 ?
Yes you can update wordpress to 4.6, the theme it is compatible.
Hello. If I buy your Listings theme can I have support or a way to import listings from another theme, namely Listings theme from PremiumPress? The website is working and I have about 2500 listings on it already from different users.. Thank you!
Also, can I have different Attributes for different Categories, like a Tractor has some attributes, HP, Year of Fabrication and so on, and a Harvester Combine has other attributes, HP, Year, Header and so on..
It depends on what kind of post you are using. In Listing theme we created a custom post called listings. In there you can create attributes that are then used to search and filter listings.
So yes you can create categories for the listings.
But I’m not quite sure about importing the content without changing the xml to the standard that the theme is using.
Hi. The questions about attributes was not if we can make them, but if we can assign them to specific categories, exclusively. In the PremiumPress theme we have 2 options, both bad for our domain: 1. We can assign attributes like color, model, horse power, on a membership listings package. We can call it Tractors and it will work, but you will also have under that package the option to assign categories, like Vegetables and so on. So, the client can put he’s tractor on the vegetable market. 2. You can assign attributes globally. So a Tomato can have Horse Power. And that is bad. We need to be sure that you have option 3: So that we can assign Attributes Directly to Categories. Like Tractors would have horse power, color, and so on, but vegetables would have no special attributes on them. We need this as many people prefer to filter their machines by attributes and we have a disadvantage as we cannot offer that now. // also, the custom types they use is listing and listing_category. But we will reboot our website so we can skip the import part. We just need to know if we can have the attributes linked to categories, exclusively. Thank you again.
Unfortunately the theme was build for a specific kind of product, like in the demo for vehicles that have the same attributes. So yes if you put a vegetable in there you can add attributes like fuel type or something like that.
In that case you must have a parent category like Type of product and then sort other attributes or child categories based on that category.
I’m not sure that such a product exist here (I didn’t come across a listing theme like that), it would be better for considering a custom website.
is your theme fixed to that sweet 960px size or is it not useable on Screens with 2017/2018 resolutions?
Listings theme is responsive and it will look good on all screen sizes. It’s container is 960px and it will use this width on all large devices (bigger than 1200).
any plans in adding up new features and updates
We continuously check for incompatibility issue that arise and if there are any we update the theme but I am not sure of what features you are looking for.
You can register in our support forum and request a feature and if the idea (feature) is a good one, we will definitely take in consideration in build it
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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