Discussion on Livo - A Clean & Minimal Portfolio WordPress Theme

Discussion on Livo - A Clean & Minimal Portfolio WordPress Theme

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35 comments found.

Hello! Sent an email but it seems that the hamburger menu for the LIVO theme isn’t working and I’m not sure why. Can you help with this bug?

Please open a support request here: https://zooka.freshdesk.com/

I am also getting a critical error when I upgrade to version 2.0. I get this with other websites and themes but I have learned to deactivate all the plugins first, update the theme core plugins and then reactivate. But it seems there are no updates required on the theme core plugins.

The reason I am trying to update my theme is because my client has noticed the sandwich navigation / mobile navigation icon not working and I need this to work ASAP.

I will contact: https://zooka.freshdesk.com now.

Installation of the wordpress theme Livo works. But when i activate it, I get a critical error. I tried different versions of Wordpress who are capable with this theme so it should work..

Can you please tell me how to solve this issue? Because I can’t seem to figure it out. I never had this problem before when activating a wordpress theme.

Hi,

Please contact my support team at https://zooka.freshdesk.com

Regards,
ZK

I am trying to install the theme and it is giving me missing style sheets error, I need to get it figured out ASAP, as I cannot even create a single post on the incomplete theme, please look into it as early as possible I need your support in this

there is no visual composer and just blank pages with some content, I cannot even locate a single demo

In this case, please write a support request at https://zooka.freshdesk.com and provide your site’s admin credentials, our team will import the site for you.

Hi, I have tried to update my theme several times and I get the “There has been a critical error on your website.” when I activate the updated theme.

I am an experienced developer and have run into this issue before many times and the solution has always been to activate the twenty-twenty theme, disable all the plugins and then install the update with the old theme folder name being changed such that the new theme is named the same thing.

However, with this theme, I am not getting a successful result even when following these rules.

I have even tried uploading the theme manually via FTP and also the backend of Wordpress.

I am wanting to update the theme because the project filter is no longer working for some reason: https://thujaarchitecture.ca/projects/

Please can you suggest a fix for both updating the theme and the project filter not working?

Lindsay

Hi,

Please open a support request at https://zooka.freshdesk.com and provide your site’s admin credentials, we’ll check it out.

Regards,
ZK

Dear staff,

I have recently bought a theme named “Livo” from you guys. After configuring my website, I realized some issues I have not been able to solve myself. By accessing my website (www.neuhausarquitetos.com) using a mobile device (tablet or cellphone) the main menu does not appear on the screen. I believe the reason is that this menu (defined by three horizontal bars) are set to white color. However, when I click on the top right of the main page (Home) it shows the menu in black. The problem is that if a person is entering the site for the first time using a mobile device and does not know that the menu is “hidden” there in white, s/he will not be able to access all the website pages. So, how do I alter the color to make it show up on the screen upfront?

I am looking forward to hearing back from you.

Hi

Thanks for your submission, Could you please create a ticket, Our supporter can check and show you best solution then

Best regards

Hi i can’t send a ticket because i have this message “Your account has been suspended and the customer portal will not be accessible. Please contact your account administrator.”

The plugin Cmssuperheroes doesn’t work…send me these error: ): “open_basedir restriction in effect. File(E:\peverellimorelenbaum.com\www/wp-content/plugins/E:\peverellimorelenbaum.com\www\wp-content\plugins\cmssuperheroes/languages\/cmssuperheroes-it_IT.mo) is not within the allowed path(s): (.;e:\;E:\;C:\Program Files (x86)\PHP\v7.1\upload\; C:\Program Files (x86)\PHP\v7.1\tmp;C:\Program Files (x86)\PHP\v7.1\includes) in E:\peverellimorelenbaum.com\www\wp-includes\l10n.php on line 583

Let me know please

Hi eleonorafalso,

Contact our support team at : zookadotio@gmail.com

Don’t forget to provide these information:

- Your purchase code – to let our developer see that you’ve already bought our theme

- Admin account & FTP information – so, our developer can clearly look for the reasons

Hey, great theme. I just got one question regarding the masonry grid in the portfolio page. After the first 6 posts or so, it doesn’t change the size of the pictures anymore and starts to look like a normal grid with only small images. Is there any way I can change the size of the images if it doesn’t happen automatically?

Hi

Could you please create an ticket to our support system, Our supporter can check your info and send you best solution then

Thank you

How do i achieve homepage 4, especially the slider

Where do i find the sliders that i can use for the website? Do i have to download through slider revolution?

Hi. Is it possible to force the menu to always be horizontal (instead of burger menu on some pages) as shown on some of the home pages?

Hi,

You can config the layout header in pages setting. if you cant see how do it please ticket to zooka.sp@gmail.com We can check and assistance you then

Thanks

I set up the theme but I can’t find the Portfolio section in the WP enviroment. Should this be enabled somewhere?

Hi there

It is custom post type with CPT UI plugin, Could you please import it in plugin ( import/export menu ), files import wp-livo > inc > demo-data > livo > taxonomies.json, post-type.json

if you cant figured out, Could you please ticket to zooka.sp@gmail.com We can check and show you best solution then

Thanks for your submission

Hi,

I would like to buy this theme, but first I have a question:

Is it possible to have a fullscreen slider and a vertical menu (as seen in Live Preview Home 2 – without the white passepartout)? Also, is it possible to add some content and a footer to this homepage?

Thanks.

Best regards,

Hi there

Thanks for your submission

1, For Fullscreen ( Home 2 ) and header ( home default ) you can easy do it in theme option or page setting home 2 ( no custom header )

2. about content for footer: Our theme widget ready you can build in widget or add content of bottom page ( page builder )

Best regards,

Congratulations! Fantastic theme, Good Luck With Sale :grin:

Thanks bro :)

Hi! Is it possible to insert any video?

Hi

Thanks for your purchase, could you please ticket to zooka.sp@gmail.com our supporter can check and setup for you

Best regards

Is this model not available for 4k retina?

Hi,

Our theme retina only, also 4k it up to your images content, could you please review our demo, and questions via ticket system if you have any more questions

Thanks

Do you have full sample content (demo)?

Hi

Thanks for your submission

Yes, our theme has full demo files and supported one click to import sample data like demo too

Best regards

Does not the demo come with the images?

Hi there

Yes, that is rule of evanto, and you can ticket to zooka.sp@gmail.com we can assistance you more

Best regards

Hi support, is this theme package comes with html version? Or do you sell the html version separately?

Hi there

Thanks for your submission

Our theme is WP version only,

best regards

Nice Work, Good Luck With Sales !

Hi, just a question before buy the theme. I would like to know if i can easly replace HTML text of the logo with an image.

thanks

Hi

Thanks for your submission, yes our theme easy to customize via admin panel, include page builder and revolution slider

Best regards

Hi,

I was wondering if it’s possible to remove the animation from the sliders?

Thanks.

Great, thank you. Came back 2 years later and had the same question haha glad I asked it back then.

Hi

yes, you can easy change animation or removed it in slider setting

Thanks

And welcome back ;)

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