3755 comments found.
I have already purchased this theme and I have been accessing support but I have been logged out and asked to reverify purchase code which is now not working. Please advise
Hi.,
Thank you for contacting us!
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Hi!, If I only accept paypal payments, can my customers make credit and debit cards payments?. Thank you.
Hi.,
WooCommerce PayPal Payments is a premium plugin provided by WooCommerce that enables you to securely process credit and debit card payments directly on your WooCommerce store, with PayPal as the payment gateway.
More can be read here: https://www.cloudways.com/blog/paypal-for-woocommerce/
Thank you!
Hello Theme support, I have a question related to my business requirement before buying the theme. Our requirement is that: User can register the member, and each course pricing should be able to set up two: Membership price and Non-membership price. When checkout, if the user is already a member of the website, course price should be purchased with a membership price. And, for a user who is already member, they can also have discounts upon purchasing the course.
Is it possible to set up on this theme?
Hi.,
Thanks for contacting us!!
1) Yes Its Possible.,
2) Yes, We do have membership feature with our theme. It is configured in the s2members plugin. Let us know if you have any other queries.
3) Yes Its Possible.,
Thank you, we look forward to help you!!..
Hi TheBoss86.,
We have disabled the payment option on our demo site. You can proceed with the purchase of our theme. If you encounter any difficulties during the setup or configuration of the theme, please feel free to reach out to us. We are here to assist you.
Thank you for your reply. Another one I would like to ask that there is S2 Member Plugin for Membership feature. Is it Free version included in this theme or Pro Version? If it’s free version, they said https://s2member.com/features/ that Stripe payment is not included in it. We need Stripe integration in our project.
Hi.,
Please refer : https://s2member.com/kb-article/configuring-s2member-payment-gateways/
My question is that is S2 Member Pro already in the theme, or do we have to additionally purchase the Pro version?
Hi.,
Thank you for contacting us and showing interest in our theme.
Plugins are included in our theme package, there is no need for you to purchase them. However, if you want premium features of the plugin and premium support, only then do you need to purchase a separate license for it.
Presale Questions: As your backend demo is not working. 1. We want to Sell Courses(Video), Live Classes, Books and Other Products. Can my account have different tabs for all these 4 categories?
2. We want 2 currency & payment gateway, INR for India & USD for rest of the countries. Possible?
3. LMS & Woocommerce Products need to purchased from the same cart. Possible?
4. Course Expiry Duration option is available?
Hi There.,
The ‘Request demo’ function was working fine. You can try using our demo site to explore the features available in our theme.
While clicking on Confirm your Account (Demo Email) , getting this error There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Any Luck?
HI.,
Sorry for the inconvenience.
We are pleased to inform you that we have a variety of LMS themes with advanced features in our portfolio, each offering advanced features. To better cater to your specific requirements, we kindly request you to review the following themes within the next 24 hours and explore their backend options.
1) Kalvi-LMS: https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442
Backend request: https://kalvi1demo.wpengine.com/default/request-demo/
2) eLearning-LMS: https://themeforest.net/item/elearni-education-wordpress-theme/23413046
Backend request: http://elearni.themessupport.com/request-demo/
Same features but without demo request:
1) https://themeforest.net/item/egrad-education-wordpress-theme/42803015
2) https://themeforest.net/item/onekorse-single-course-lms-wordpress-theme/44728231
Example video for accessing the admin panel:
Please refer: http://recordit.co/cGGBOiqaiP
Thank you!
Hi.,
We are in the process of upgrading our theme so we will be able to provide you demo link by next week.
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
ok, looking forward once the theme demo is ready. We’re mostly looking on the functionality of theme.
Hi.,
Please try now https://lms.themessupport.com/request-demo/
I have issues with this theme, I am not able to display course attachment in pdf, the support is too slow.
Hi There.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we can check the issue.
I can see your theme has error issues from the comments of others. I was about to purchase it but I hope you resolve the problem before I will come back
Hello Kongakong03,
Thank you for getting in touch and showing interest in our theme!
We have successfully resolved the issues with our theme. You can proceed with the purchase of our theme. If you encounter any difficulties in setting up or configuring the theme, please don’t hesitate to reach out to us. We are here to assist you.
Dear Team,
I want to know whether this theme has the capability to track the amount of time a student spends logged in to ensure they meet the minimum required hours for e-learning. My project involves creating an e-learning platform for our staff, with a primary focus on their development rather than selling courses. Your assistance in this matter would be greatly appreciated.
Best regards, Tshitrim
Hi Tshitrim,
Thank you for contacting us!
Unfortunately, we do not currently have this feature. However, we have taken note of your query and will consider implementing it in future updates.
Thank you for the response !
“Warning: Trying to access array offset on value of type bool in C:\xampp\htdocs\Tatjana\wordpress\wp-content\plugins\designthemes-core-features\custom-post-types\register-post-types.php on line 26
Fatal error: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in C:\xampp\htdocs\Tatjana\wordpress\wp-content\plugins\designthemes-core-features\custom-post-types\register-post-types.php:28 Stack trace: #0 C:\xampp\htdocs\Tatjana\wordpress\wp-content\plugins\designthemes-core-features\designthemes-core-features.php(35): DTCoreCustomPostTypes->__construct() #1 C:\xampp\htdocs\Tatjana\wordpress\wp-content\plugins\designthemes-core-features\designthemes-core-features.php(181): DTCorePlugin->__construct() #2 C:\xampp\htdocs\Tatjana\wordpress\wp-settings.php(462): include_once(‘C:\\xampp\\htdocs…’) #3 C:\xampp\htdocs\Tatjana\wordpress\wp-config.php(96): require_once(‘C:\\xampp\\htdocs…’) #4 C:\xampp\htdocs\Tatjana\wordpress\wp-load.php(50): require_once(‘C:\\xampp\\htdocs…’) #5 C:\xampp\htdocs\Tatjana\wordpress\wp-blog-header.php(13): require_once(‘C:\\xampp\\htdocs…’) #6 C:\xampp\htdocs\Tatjana\wordpress\index.php(17): require(‘C:\\xampp\\htdocs…’) #7 {main} thrown in C:\xampp\htdocs\Tatjana\wordpress\wp-content\plugins\designthemes-core-features\custom-post-types\register-post-types.php on line 28 There has been a critical error on this website.
Learn more about troubleshooting WordPress.”
Hello. While I was setting/installing “Demo content install” I recieve this message. Now, I do not have access to wordpress dashboard anymore. All what I can see is this fatal eror. What can I do to fix this and get back to wordpress?
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Hi. I am creating the site through a local host, so how to enable you to access?
Hi.,
Please follow the file path indicated in the screenshot, make the specified line changes, and check the issue. If the issue persists, kindly contact us.
https://prnt.sc/fgZCuOHVZ9f5Thank you!
Thank you. I’ve fixed that part. Now I have to solve this:
Parse error: Unclosed ‘{’ on line 10 in C:\xampp\htdocs\Tatjana\wordpress\wp-content\plugins\designthemes-core-features\custom-post-types\register-post-types.php on line 241
There has been a critical error on this website.
Hi There.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we can check the issue and let you know.
Hi Support Team, I am trying to install the theme and import the demo content but the plugin used for demo content “Unyson” is not avaiable on wordpress listing, so unable to insatll the demo content, please help me to sort this issue.
Hi.,
You can download the unyson plugin via the below link.
Download Here: https://we.tl/t-BlxHyanp9o
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
I have managed the unyson plugin from git now i am getting this error when i try to import the demo content. Fatal error: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in /home3/solutkv7/public_html/fcs-dev/wp-content/plugins/designthemes-core-features/custom-post-types/register-post-types.php:110 Stack trace: #0 /home3/solutkv7/public_html/fcs-dev/wp-content/plugins/designthemes-core-features/designthemes-core-features.php(35): DTCoreCustomPostTypes->__construct() #1 /home3/solutkv7/public_html/fcs-dev/wp-content/plugins/designthemes-core-features/designthemes-core-features.php(181): DTCorePlugin->__construct() #2 /home3/solutkv7/public_html/fcs-dev/wp-settings.php(462): include_once(’/home3/solutkv7…’) #3 /home3/solutkv7/public_html/fcs-dev/wp-config.php(101): require_once(’/home3/solutkv7…’) #4 /home3/solutkv7/public_html/fcs-dev/wp-load.php(50): require_once(’/home3/solutkv7…’) #5 /home3/solutkv7/public_html/fcs-dev/wp-admin/admin.php(34): require_once(’/home3/solutkv7…’) #6 /home3/solutkv7/public_html/fcs-dev/wp-admin/tools.php(40): require_once(’/home3/solutkv7…’) #7 {main} thrown in /home3/solutkv7/public_html/fcs-dev/wp-content/plugins/designthemes-core-features/custom-post-types/register-post-types.php on line 110
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Unable to add category, classes, teacher to the new courses, and also unable to assign new category or lesson to any old or new courses. How to add category, classes, teachers to the newly added courses, and also how to assign new category or lesson to any old or new courses?
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Are there all sections created with Elementor on the theme?
Hi.,
You can use Elementor to customize the pages
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
Thanks!!
Warning: require_once(/home/u350068142/domains/nurturemind.io/public_html/wp-content/plugins/designthemes-core-features//shortcodes/register-shortcodes.php): failed to open stream: No such file or directory in /home/u350068142/domains/nurturemind.io/public_html/wp-content/plugins/designthemes-core-features/designthemes-core-features.php on line 25
Fatal error: require_once(): Failed opening required ’/home/u350068142/domains/nurturemind.io/public_html/wp-content/plugins/designthemes-core-features//shortcodes/register-shortcodes.php’
Error on theme please help me to solve
all theme plugins and codes are outdated please send me updated theme
Hi.,
1) Plugins are included in our theme package, there is no need for you to purchase them. However if you want premium features of the plugin and premium support, only then you need to purchase a separate license for it.
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/2) Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi, we have already sent you email, opened a forum topic and send a support message but we are not receiving any support from you at all. We had very urgent issue as our students can not enrol after the latest update of the theme. We just purchased the theme again to get support but still no response for 5 days.
Hi MarketMyCompany.,
We have responded to your email. Please take a moment to review our reply.
Hi!, I can’t see the courses again, only you can read this message “Ajax token missing!
Hi Marita2014.,
Kindly mail your admin URL, WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
Hi!, that’s me again. I was testing my website and it doesn´t send emails to my customers when they open an account, or buy something or forget password.. What can I do?, please help.
Hi Marita2014.,
Apologies for the delayed response. When attempting to log in to your admin dashboard, we encountered an “under construction” page. Could you please look into this and provide us with further information?
Please have a look: https://prnt.sc/Jm7xfiebWGSU
Thank you!
Hi!, I have a question, can I have paypal and stripe in courses and store, at the same time?. Thank you.
Hi.,
Thank you for contacting us.
Yes., You can sell the courses, but you can use only the PayPal payment method. If you purchase the pro version you have more payment options.
Infected from the malware and got this scan report from the hosting service.
wp-content/themes/lms/functions.php: SiteLock-PHP-SUSPICIOUS-ayz-logonly.UNOFFICIAL FOUND
wp-content/themes/lms/template-config.php: SL-PHP-BACKDOOR-GENERIC-cgy.UNOFFICIAL FOUND
wp-content/themes/lms-child/functions.php: SiteLock-PHP-SUSPICIOUS-ayz-logonly.UNOFFICIAL FOUND
wp-content/themes/lms-child/template-config.php: SL-PHP-FILEHACKER-wm.UNOFFICIAL FOUND
They said i need to remove those files. however my site wont work, if i delete those. Could you help?
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
I sent an email. please check.
Hi Superstar7777.,
We’ve addressed your inquiry and provided a response via email. Please take a moment to review the details we’ve sent.
Hi, I am customising my website, and when you go to courses, you can’t see any courses and you can read “something went wrong”. What can I do?
The courses pages don’t work.
Hi Marita2014.,
Kindly mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look from our end.
Thanks!!
Yes, thank you.
Done!, thank you.
Hi Marita2014.,
Your query has been resolved and replied back to your email id kindly have a look.
Thanks!!
Thank you very much!!.
HI.,
We hope that you are satisfied with our support. If you have a moment, we kindly ask that you consider rating our service. Your feedback is valuable to us. Please refer to the video at https://recordit.co/YqdTBuEJRm for instructions on how to rate us.
Thank you!
Hi, we have been trying to contact via email from last week. We can not assign students manually to any course. We have sent you an email. Can you please fix it asap?
Hi.,
To investigate this issue we request you to we need the FTP credentials also kindly share them with us so that we will check and let you know.
Thank you!
hi There, I am interested in purchasing the theme but wanted to check out the back end first. I requested this twice but I have not received anything in my inbox.
Hi.,
Thank you for contacting us.
Please send request https://lms.themessupport.com/request-demo/
Regards., DesignThemes Support.
Hi There, I’ve tried this multiple times and I’ve not received the demo. I also tried using a second email address and nothing has come. I am interested in possibly purchasing the theme but prefer to try the demo first. Please advise.
Hi.,
Thank you for contacting us and showing interest in our theme.
We are pleased to inform you that we have a variety of LMS themes in our portfolio, each offering advanced features. To better cater to your specific requirements, we kindly request you to review the following themes within the next 24 hours and explore their backend options.
1) Kalvi-LMS: https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442
Backend request: https://kalvi1demo.wpengine.com/default/request-demo/
2) eLearni-LMS: https://themeforest.net/item/elearni-education-wordpress-theme/23413046
Backend request: http://elearni.themessupport.com/request-demo/
Example video for accessing the admin panel:
Please refer: http://recordit.co/cGGBOiqaiP
Thank you!