Es imposible hacerlo funcionar, porque DesignThemes Core Shortcode Plugins no funciona y bloquea la página, una autentica decepción. Lo he intentado todo, pero me es imposible. El resto de plugins necesarios si que se instalan correctamente.
Author response
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
This is a great theme! Also, the customer support is extremely timely and professional!
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
They are the best and have a very good team of support. They reply anytime.
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
Unable to install - no support available, only forum.
Author response
Hi Luzia67.,
We apologize for any inconvenience caused. To facilitate the resolution of the issue, kindly provide us with your site's WP (WordPress) and FTP (File Transfer Protocol) credentials via email. This will enable our support team to thoroughly investigate the matter and install the necessary components on your behalf.
Please ensure to submit your request directly to our support team by sending an email to support@wedesignthemes.com
Thank you!
Customer Support response is very nice and active. It was very helpful. Thank you for your help.
Author response
Hi spacedoor .,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
I have had nothing but problems since I installed this site. Getting appropiate help from the paid support team has been mostly unresponsive. We use Themeforest websites a lot and most of the vendors we use provide a good product, however this vendor is unresponsive and the Elementor version they provide is buggy with plugin conflicks (e.g. LMS Elementor Addon and twitter plugin. See the logo errors screenshot: https://www.screencast.com/t/t3NsqzfxpK). I placed many support request with only two responses. Once the support team finaly got to my site, they screwed it up worse than it was before :https://www.screencast.com/t/wiafbU5d. I had to rollback my site to a previous version from backup. I am very disastisfied with the performance of this theme and the communication from the support them.
Author response
Hi.,
Sorry for the inconvenience,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look form our end.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
The Customer Support has improved a great deal!
Author response
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
demo content not importing via plugin provided in the theme
Author response
Hi.,
Sorry for the inconvenience,
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
This is an old theme. Don't buy it. Waste of money.
Author response
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
by bmws 1 year ago
Was able to assist me in fixing the theme and install the demo. Very responsive also. Thank you so much!
Author response
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
thanks, very fast responses
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
Excellent Design !
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
I love the theme
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
Very good design and feature. Above all, wonderful support from the team.
Author response
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
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