59 comments found.
I updated with the newer version 1.6.3, it displayed error to me and the cause of error I found is elementor plugin. What to do?? Site built on elementor it’s important plugin
Hello,
Please open a ticket to our support desk for the technical problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
Hi, Video files are protected? user cant copy the video lesson?
Hello,
It actually does not depend on our Edubin theme. The Edubin theme will work as like other WordPress default themes.
Video can be download possible if it is viewed in a browser. Now there are many types of tools available for this video download. So you can use any copy protect plugin on your site. Then it is possible to prevent it at least a little bit.
Thanks
Hello, can I sell courses with woocommerce and membership with woocommerce membership?
Hello,
Yes, it’s possible. To achieve it if you need any help feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
Hi pre sale question Is the theme fast enough? I think the site is slow in the demo.
Hello,
The theme is fast enough. Our live demo site may have server issues.
Thanks
Hello, I have purchased the tutor lms pro license, and I will import one of your demo. Is every thing will go fine? Thanx
Hello,
You can import dummy data before using Tutor LMS Pro. Or you can activate Tutor LMS pro then import dummy data. Everything will work fine. https://thepixelcurve.com/support/
Thanks
Please check my support ticket #28887, #29136
We have already answered your tickets.
Thanks
Please check my support ticket #28887, #29136 , #29149, #29151
We have already answered your tickets.
Thanks
Hi, I went to your Support page at https://thepixelcurve.com/support/ . Done register but I never get confirmation for password. I request Forgot Password, didnt get any email either.
Please, I need help to install LearnDash plugin.
Hello,
Please check your email spam folder. Or email us here. help.pixelcurve@gmail.com
We will respond to your email and give you a solution.
Thanks
the default single course template has been removed, Hello, everything was fine and out of nowhere my courses started to appear blank, I can’t access any course because I see everything blank. #29073
Hello,
We have already answered your ticket here. https://thepixelcurve.com/support/ticket/the-default-single-course-template-has-been-removed/
Thanks
Please check my support ticket #28890, 28887, #28856
Hello,
We have already answered your tickets.
Thanks
Please check and resolve the issue at ticket #28856, #28874, #28887, #28890, #29031
I submitted a ticket 2 weeks ago and it still hasn’t been resolved.
Response when opening tickets is always more than 3 days late.
Hello,
We have already answered your ticket here. https://thepixelcurve.com/support/ticket/i-would-like-to-report-a-display-error-on-the-lmsmart-theme/
Thanks
You still haven’t answered tickets #28856, #28874, #28887, #28890
We have already answered your tickets.
Thanks
Is it possible to add breadcrumbs? (blogs, courses, and so on)
Hello,
Yes, you can show/hide the breadcrumbs using the theme option.
If you need more help to achieve it, feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
We have added multiple instructors in course editor: https://tppr.me/kK0BS . But in the front-end single page it’s shows only one instructor: https://tppr.me/vqXSM
I am using Tutor LMS.
Hello,
Please open a ticket to our support desk for the technical problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
I already have a theme for my website, but I love the pages in this theme. Is there a way I can buy the theme but only use the pages that I want without having to change my website theme at all, without causing any breaks?
Hello,
To get as like our live demo site pages you have to use LMSMart theme. Not possible to get it using another theme.
Thanks
Hi.
1. what are the differences between your 2 themes? lmsmart and edubin
2. theme include tutor PRO? or I need to buy it
3. what other pro plugins are included?
Thanks
4. the demo imported is made with elementor sections or elementor containers?
Hello,
1) Both are LMS base education WordPress themes. Edubin theme compatible with 4 LMS plugins and LMSMart theme compatible with 3 LMS plugins.
What is the LMS plugin that you want to use and which design looks better you can buy that theme.
2) You can get Tutor LMS plugin for free by purchasing the theme. But if you want to get the Tutor LMS plugin license, then you have to buy it separately.
Note: The plugin will work without a license.
3) No other pro plugin is not included with the theme.
4) In our live demo site we have used the elementor sections and elementor containers both. The theme has some built-in custom elementor addons.
Should you have any further questions please feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
Hi again. you have any plans to create a custom ashboard?
Sorry, we have no any plan to create custom dashboard. For WordPress sites, you can use third party custom dashboard plugin.
Thanks
Do you have any plan to fix this error soon?
Hello,
I have noted it. The issue will be fix in our next version. Hopefully, the next version will be released within 1/2 days.
Should you have any further questions please feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
Hello, I bought the theme and it mentions that it has compatibility with LearnDash and I see that when I download everything, it does not have that plugin and the theme has no possibility to use LearnDash
Hello,
Please open a ticket to our support desk for the technical problem. Our support team will give you a solution. https://thepixelcurve.com/support/
Thanks
Beautiful theme and I want to purchase the license of it, but there has been layout breaks in Learnpress demos for a while. Can you please fix and update? We used Firefox browser to look through ur demos.
https://imgur.com/a/Hy9sT6O https://imgur.com/a/BvPi7hrHello,
Thank you for your interest. Soon the issues will be fixed and today we will release a new version for this.
Regards
Hello,
The the issue resolved. Please reload your browser cache and check it.
Using the theme if you have any more query or issue feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
The theme documention is not working. When I open the file there is no content…
Hello,
Sorry for the problem. Now check please.
Using the theme if you need any more help feel free to contact our support desk. https://thepixelcurve.com/support/
Thanks
Please check my support ticket #25974
Thank you
We already replied to your ticket.
Thanks