VanKarWai supports this item


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1127 comments found.

Hi, Infinite Loading load every time the same 12 portfolio’s Item, can you help me? Thanks!!


This is pretty hard to say because your site has been deeply customized and this issue should not happen in any case. This is first time I see this behavior, so my first approach to it would be ensuring that you are running the latest theme version available and also and very important, make sure that you are not running any plugin that could generate this behavior in your end.

Honestly, this is pretty hard to identify having into account all the customization done, you should share some details about all the modifications in your site in order to we could help with it. You can write us using the contact form in our profile page, just have into account that we can´t review all your new code in order to identify the issue, we don´t provide customizations or support for any custom work done over the theme, I hope you´ll understand this.

Just let us know a little bit more via mail and we´ll try to help with this issue from you.

I hope it will be useful!

Best – Van

Hola. Estoy intentando subir imágenes a la plantilla que son un poco pesas. Tarda en cargar como 3 minutos. Puede ser por algo en concreto? Gracias!!


Ten en cuenta que optimizar tus imágenes y encontrar un balance entre la cantidad de contenido y su optimización es algo a tener en cuenta siempre que se trabaja con un sitio web. En este sentido, te sugeriría que revises todas las imágenes que has incluido en esta página en concreto y trates de optimizarlas lo máximo posible. Intenta que ninguna pase de los 150kb (como muchísimo) y que trates de encontrar un balance entre el número de imágenes y su peso.

Con esto, además, puedes también instalar W3 Total Cache que te ayudará a optimizar un poco más la carga de tu sitio web. Desde luego, 3 minutos es una auténtica barbaridad. También te diría que revises si es posible que tengas algún problema de respuesta con tu servidor web, si estás en un servidor compartido de baja capacidad, seguro que lo tendrás. Estos tiempos y la capacidad de proceso de tu hosting también son cruciales a la hora de servir tu contenido.

Así te animo a revisar estos detalles y a que nos contactes en cualquier momento que puedas necesitarlo o tengas cualquier duda al respecto de este tema. Te recuerdo que también puedes escribirnos vía formulario de contacto que encontrarás en la página de nuestro perfil.

¡Espero que te sirva de ayuda!

Un saludo – Van

For the homepage or work section are the posts automatically displayed when a new project is created or do I have to manually choose what to display?

Hey there!

When you add a new portfolio item, just by adding a featured image, this project will show up in the main portfolio grid, you don’t need to do any extra step or action. Every time you add a new item it will display in the assigned grid.

I say assigned grid because with Lobo you can have as many portfolio pages you could need. For example, maybe you want to have a portfolio page for your graphic work and a different portfolio grid/page for your photo work. You can create as many you need and you can assign each portfolio item to the related portfolio grid. It is very easy to do.

In any case, yes, posts/portfolio items are automatically displayed when a new project is created.

Just let me know if you could have any other related query or doubt and let’s see if Lobo fits your next project’s needs.

Many thanks for your interest!

Best – Van

Hello, I just updated my copy of Lobo to the latest version and now my WooCommerce Shop page no longer displays any products. Please advise. Thank you.

Hey there Mike!

You should not have any problem when updating WooCommerce. If you cannot see your products within the grid, you should consider if you have done some additional modification or updated some other plugin. Also, always you update WooCommerce, WordPress or simply the theme you use in your site, you should always create a backup, since things not always go as expected, I’m sure you did it. So let’s try to troubleshoot a little bit more your case and see if we can help with. For this, please, open a support ticket or write us using the contact form in our profile page.

I hope it will be useful!

Best – Van


p4vlov Purchased

Hi there, just one question: Why when i open this page on mobile/ipad i can’t see the hover effect on the boxes? I can see only by desktop:

Thank you!


This happens because the ‘hover’ is an event attached to interactions generated by the mouse. In mobile/touch devices, this event does not exist, since the nature in both environments for this interaction and what this can bring in terms of information are totally different.

Also, in mobile devices you would need to make ‘two clicks/touch’ to access the contents, which is not the best in terms of usability because your would duplicate your ‘clicks deepness’, making harder/longer to access to your product in mobile devices.

I hope this will make sense for you as well. Just let us know if you could have any related doubt or query and we’ll try to help with.

Best – Van


p4vlov Purchased

Thanks for your quick reply!...Sorry but i think i have need to visualize the product names on portfolio page (even by mobile/ipad). So maybe i found a “trick”, i could made the “portfolio page” as normal “modular page” and after insert a “call to action” boxes….i know after will be not automatically insert products as a normal portfolio, but is the only way.

Or maybe you could tell me kindly how to visualize in the same way to desktop also on mobile :)


Let us check this out. Please, open a support ticket or write us using the contact form in our profile page detailing this and we’ll try to provide the easier workaround if possible. Notice that we would need to work over the standard interactions here and at this moment I’m not sure at all how hard or easy will take this.

I hope it will be useful! : )

Best – Van


Marlon74 Purchased


My youtube video on my website is not working any more. I get a black screen. Last week, before the Wordpress update 4.9.6 it worked. Do you know of any problems related to the wordpress update? How can I fix this?


Hey there Marlon,

Can you confirm if this issue is happening in all your browsers or only in an specific one? Also, could you confirm if you have also updated or installed some other plugin that could conflict with the theme in some way?

Please, let us know a little bit more in order to we can help to better troubleshoot this issue and help with.

I hope it will help you out!

Best – Van


MiraMaya Purchased


i have 1 question.

I want the Portfolio for Video, video from Vimeo, If i Click on Video, then open the Video in Lightbox and not in NEW page, and play automatic. After i can change left or right for next Portfolio. Is this Possible?

Example here

Best Regards Edward

Hey there Edward,

You can create lightbox galleries only for images, unfortunately, it’s not possible to provide this video support in the lightbox gallery provided by the theme.

Lobo provides the ‘on-module’ integration where you can play a video within a module and using the video service controls for you to play, pause or go to fullscreen. The same with self-hosted videos.

I hope it will help you out to better understand how the theme works in this sense. In any case, just let me know if I could help with something else.

Best – Van