Hello, I’m having trouble updating the plugin automatically, it says that the woocommerce files within the theme are outdated. How to proceed Also the subject is presenting errors like: notice: undefined variable: _post _thumbnail_id on line 509. Is there any solution to this? Sorry for my English.
Hello, you don’t have to update the plugin, but the theme. Read the documentation included or at this link: http://www.pixedelic.com/envato-assets/logan/documentation/documentation.htm#update_theme
Let me know. Manuel
I’m getting the following message in one of my pages:
“You have included the Google Maps API multiple times on this page. This may cause unexpected errors.”
This is causing a lot of conflict with one plugin I need to have there and it’s not working properly at all. How can I deactivate the theme use of the API for this page (or entire website) and use only the one of the plugin and so avoid all this conflict? I need to have this plugin working urgently.
You can check the problems here: http://www.mtvupenergydrink.it/dove-siamo/
Thank you for your help.
Hello Marco, it seems you use a plugin that loads Google maps, so the script is loaded almost twice, by the theme and the plugin. I’ll add an option to remove the Google map script from the theme, I think this can solve the issue with the theme.
Hi, I’m a registered buyer. Great theme and site’s looking great so far. How do I make the top and bottom of the footer transparent like you have in http://www.pixedelic.com/themes/logan/parallax/home/parallax-shop/? I added a pic like you did, but the links and below and gray and the pic does not show through. also, there’s a bar at the top of the image that’s all gray with no transparency. thanks!
Hi all, I have a problem with the theme on mobile.
Some elements don’t appear on mobile but on desktop i can see them.
The link is
See it on desktop and mobile and let me know ho to resolve.
Hello, I’m sorry, maybe I’m missing something, but I see the same elements on desktop and mobile. Could you clarify what’s missing? Are you talking about the page you provide or other pages as well?
Hi Manuel, I have some problem.
1. There is a space between the slider and the following row that i want to delete but don’t know how?
2. When i use the row option “same column height”, if I have two columns, one with only a background image and the other with some text and image content, on desktop it works, on mobile the first column is hidden
1. columns have a margin bottom as default. So set the margin of the column to 0:
2. could you provide a test page with an example please: on mobile columns are put one below the other, so the layout can change
The footer is different on desktop and mobile….
Hi Manuel, solved the first problem, thank you.
2. You can see now in the home the difference between desktop version and mobile version.
Also the footer is different and I don’t know why.
Oh sorry. About footer, pay attention: Logan uses a page called “Footer” to display the footer. This page has some sections with a different opacity. Read this reply for more info: https://themeforest.net/comments/13408317
About the column without content: it’s normal that you can’t see on mobile, since on mobile the “equal height” property is disabled and a column without content has height 0, so it is invisible. I can recommend to create a column visible on mobile only with that image.
Need Help NOW.
Just purchased the theme. WP is showing that Visual Composer has a new update (5.0). How can I get the update?
Hello Dom, I’m sorry, you can’t for the moment. I’m releasing a new update of Logan that will include the new update of Visual Composer as well. The only way to update Visual Composer automatically is to purchase your own copy of the plugin. But you don’t need it, since you will get the new version in a few hours / couple of days and the old version doesn’t have any error to be fixed.
Hope this answer your question. Manuel
Thank you Manuel. Here are a few issues in regards to topbar:
1. For some reason it does not show the plus sign (+).
2. Font color cannot be changed. CSS is disabled. Screenshot here.
3. How to apply custom CSS to left/right elements, such as font size etc. I have tried to type in the customised ID but it did not work. Screenshot here.
Look forward to your reply. Thank you.
sorry for the late reply.
1. you’re right, but unfortunately those particular fields are saved in a way that encode characters as URLs, and plus sign in URLs mean empty spaces. I’m afraid there isn’t a solution to sanitize
2. I don’t have any problem in my demo with topbar colors. Could you provide your site url please? Maybe it is a problem of file priority. I have to check
3. could you clarify what you mean when you say “it did not work”? The ID field works fine, it is assigned to the element. And the element has got a class as well, that derives from its position and its index number:
Im trying to install my theme plugins but these 4 plugins are giving an error:
WPBakery Visual Composer (j-composer)
This is my website: http://www.ilovecheesedip.com
Hello, sorry for the issue… but could you tell me what error you get please?
Hi Manual, stupid question. On home, footer, where do I change the links to my facebook and linkedin sites? Thank you
the footer is a page, so you have to edit the page call Footer. You can decide in “Customizer” section if you want to display a page or a regular footer. A page allows you more possibilities.
Let me know if you have further doubts.
Thanks for getting back to me, I run an important ad tomorrow, so I’m happy to be able to make these changes.
Quick question about the linkedin icon in the footer and attaching our linkedin url to it. I still cannot figure out how to do this. I looked everywhere in the footer page and cannot figure it out. Can you send a video?
Thanks a million, Michele
here it is https://youtu.be/8r7g24jZmJI
Sorry, about Linkedin icon (I read calendar before, so in the video I enter that): just change the icon set and you’ll be able to select social icons as well:
Hello, My demo install is not working. When I go to Appearance>Customize>Demo Installer and select one of the options, nothing happens. It thinks about it for a moment then nothing. Also, how do I get rid of the shopping cart from the top menu? We don’t need this feature.
Thank you, Alex
to get rid of the cart, go to “Appearance -> Customize -> Header -> Search and cart”.
About the demo: could you check if the browser console prints any red message during the installation process: https://developers.google.com/web/tools/chrome-devtools/console/
Thank you! I figured out the demo installer issue.
My next issue is that I’m having trouble finding where to replace the image for the parallax scroller mid page.
Also, I’ve spoken with the jetpack people about this issue, but their fix didn’t work so they said to ask you: I want to increase the number of viewable items on the compact grid page. Currently it’s at 10. The jetpack support guy said to edit the portfolio shortcode, but I did and no luck. Is there an override in the theme or something? Thanks again.
about parallax: you have to enter the row:
About the number of posts: could you show the page you’re talking about?
On the demo contact us page you have this in the visual composer editor that shows the phone icon: [logan-icon icon=”logan-icon-communication-emailenvelopemail”]
Can you provide me the script I’d use to have a calendar icon?
Hello, just edit the text block, click the button saying “Icons” and look for calendar>
Hi, I have a question. I realized that it is too heavy to load pages when I open a products page. For example, the speed of page loading is really slow when I put ‘featured products’ in the main page. If I get rid of it, it gets faster. Or when I open category pages on our site, it is also slow. In my opinion, when the system loads products, they call too much data at once. I am thinking the ‘Quick View’ function calls all data about every single products. So, I want to try disabling ‘quick view’, but I can’t. How can I do that?
Hello, make a test, I can recommend only this. Remove the quick view feature with this function:
remove_action( 'woocommerce_after_shop_loop_item','pixedelic_wpb_wl_hook_quickview_content' );
remove_action( 'logan_shop_nowhere_zone','pixedelic_wpb_wl_hook_quickview_link', 2 );
Paste this function in “wp-content / logan-includes / includes.php” or in the file functions.php of a child theme.
Thank you! It works!
I can’t update “WPBakery Visual Composer” without getting this message: An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?
How are you going to fix this?
Hello, unfortunately Visual Composer keeps on generating issues on this aspect. If you are running the latest version of Logan (1.3.6), deactivate Visual Composer temporarily and delete it from the plugin page. Then go to “Appearance -> Install plugins” and install it again.
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