Web Themes & Templates

Reviews for Logancee – Responsive Ecommerce Shopify Template

55 Reviews

for Customizability

Theme is having trouble changing and editing languages, The sections of "Filter (Price, Color, etc), Recent Products" do not work

for Customer Support

Little to no customer support, when they have a customer support ticket system. I received no notification it was ever even received. While the theme is efficient, customer support is not.

for Other

after some inital setbacks they have been very helpfull and resolved all my issues

for Customer Support

Support is non-existant, don't waste your time with it

Author response

Hello,
I don't know for this, but if can pls talk direclty via skype: hoang.nguyenit92 or you can send via email for me, I'll help you faster
Thanks

for Customizability

Shopify is supposed to be user friendly, so a shopify theme should be as well. However, the Logancee theme has a sloppy design when it comes to customization. I am very disappointed with my purchase. For as long as this theme has been around, the back end shouldn't be as sloppy as it is

for Customer Support

I installed this theme to a customer about a month ago, the customers are very happy. We had some trouble with some features such as the cookies warning, but the support service was very good and helped us with all the minor issues we encountered.

for Customer Support

We have been trying to contact Support for basic assistance but their "support platform" is broken and would not create a ticket. Its literally the only way to communicate with the Developer. No phone #, no emails, no Chat support. We will try again but if we cant get a hold of Support, we will be requesting a refund

Author response

Hello,
I'm not sure why you give me a bad review, we have reply all email form client. my page support is updatting so you can send via email, or you can talk directly via skype: hoang.nguyenit92 for assistance and fater. I'm not sure received any email or message on skype from you. so pls check again. Thanks

for Design Quality

Design is beautiful and support is really fast and efficient! Thank you guys for this perfect theme

for Customer Support

The template is fabulous, but always adapt it to your business has certain aspects including countries that must be considered, the support team is great.

I recommend mega. Your response time has surprised me and my trade is becoming just what I need.

for Customer Support

The best customer support!

and a really cool theme, we have been very happy with it.

for Customer Support

There were a few problems with the theme but the customer support has been fantastic, the author helped every step of the way whenever/wherever possible.

for Design Quality

HORRIBLE TO USE AND DOESNT WORK WELL WITH SHOPIFY. THEY WONT GIVE YOU A REFUND DONT BUY

for Customer Support

This theme is awesome and incredibly flexible! The support is very, very good, the best I have ever seen for anything on ThemeForest. I highly recommend this theme!

Author response

Thank you so much!

for Customer Support

Very helpful with the enquiries about script changes/errors

Author response

Thank you so much!

for Customer Support

Not only is this theme awesome but when I had a problem configuring it support logged into my shopify account to fix it. Great support!!

Author response

Thank you so much!

for Customer Support

Had some bugs but I spoke with support via Skype and they worked them all out with me.

Author response

Thank you so much!

for Customer Support

Bought his template for my first shopify store. It is very easy to understand how to setup everything and they have a great customer support. Small changes are very fast done and the staff is very friendly. Everyone likes the design of my store. Good job!

Author response

thank you so much!

for Customizability

It's an excellent theme and the customer service by Hoang NT is exactly what you want.

Author response

thank you so much!

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