107 comments found.
I found that from V 1.1.2 the bundled form builder plugin is no longer supported. Please point out how to switch to an alternative solution with the same features. I could not find any information on this topic in the theme docs. Thanks!
Hello, thank you for contacting!
CMSMasters Contact Form Builder plugin has been considered to be obsolete after WordPress 5.5 update and we recommend to use Contact form 7 plugin for contact forms creation. Here you can find the plugin DOCS https://contactform7.com/docs/
Please feel free to contact our support team at https://cmsmasters.net/help-center/ if you have any other questions.
Thank you!
alright, already thought about using cf7 then. thanks for your response!
You are always welcome!:)
How can I add custom icons here https://prnt.sc/ei6mE4Rw82Iv
Hello, thank you for contacting!
Please submit us a request at https://cmsmasters.net/help-center/ and our support agents will gladly provide you with instructions on how custom icons can be added.
Thank you!
how we can fill the “custom icons” place with our icons?
Hello, thank you for contacting!
Please submit us a request at https://cmsmasters.net/help-center/ and our support agents will gladly provide you with instructions on how custom icons can be added.
Thank you!
Hi
I cannot open Content Composer. I get a JS error:
Uncaught TypeError: jQuery(...).cmsmastersContentComposer is not a function
Maybe I miss any update ?
Running WordPress 6.0.2, Logistic Business 1.1.5 & CMSMasters Content Composer 1.8.2
Many thanks in advance.
Hello, thank you for contacting!
Please update the CMSMasters Content Composer plugin and clear cache, it should fix the issue (proceed to Appearance/Theme plugins tab and update the plugins).
Please feel free to contact our support team at https://cmsmasters.net/help-center/ if you have any other questions.
Thank you!
Done, it works. I’ve forgotten that some plugins updates appear only in Appearance’s menu. Thanks
You are always welcome!:)
After upgrading to WordPress version 6.0 the website seems breaking. Link https://www.wm-central.com/demo/. Please suggest is this theme works with WP 6.
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.1.5 theme version (it is available for download on Themeforest), update plugins and clear cache, it should be helpful.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/help-center/
Thank you!
how often do you update this theme?
Hello, thank you for contacting!
The theme is updated as needed to make it compatible with the latest WordPress and plugins versions. There are no known issues with the current theme version functioning but sure we’ll update the theme in a case of need.
Please feel free to contact our support team at https://cmsmasters.net/support/ if you have any other questions.
Thank you!
does it support and comptable with woocommerce?
Hello, thank you for contacting and for your interest in the theme!
The theme is supposed to be used for transportation websites, like trucking and shipping companies, logistic services, transport websites and cargo delivery agencies for which having a shop page isn’t a common practice and we aren’t planning to add WooCommerce plugin integration.
As much as we’d love to help, making WooCommerce plugin compatible with the theme requires significant modifications that are beyond our support policy because there is a need to modify theme files and the way the theme functions. Appreciate your understanding.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
Hello. I can’t find Timeline Blog page after demo install.
Hello, thank you for contacting!
Shortcodes and Post Types menu items on our demo site are aimed to show how this or that shortcode/post type provided by the theme looks like and functions, they shouldn’t be uploaded with the demo content in order not to overload your site with unneeded pages.
You can easily create the Timeline Blog page, just please add the Blog shortcode to the page and choose the Timeline layout.
Please don’t hesitate to contact our support team at https://cmsmasters.net/support/ if you have any other questions.
Thank you!
Nice. Done.
We have another question about image added on Column 1/2 + 1/2 but it’s not fit on entire image shortcode https://i.postimg.cc/wjSRM9j6/Clean-Shot-2022-01-08-at-10-09-29-PM-2x.png
I have another question about QUOTE box. We need to change his background color to #ffffff from #fcfcfc: https://i.postimg.cc/D0NdY2CN/Clean-Shot-2022-01-09-at-2-27-45-PM-2x.png
Hello!
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress credentials and our support agents will gladly help you.
Thank you!
Is this theme still supported / up to date?
Hello, thank you for contacting and for your interest in the theme!
Yes, the theme is supported and updated as needed to make it compatible with the current WordPress and plugins’ versions.
Should you have any other questions please don’t hesitate to contact our support team at https://cmsmasters.net/support/
Thank you.
Hi, Will it work in PHP 7.4 and WP 5.8. On your confirmation we will upgrade
Hello, thank you for contacting!
There are no known issues with the theme functioning when PHP 7.4 and WP 5.8 are used.
Should you have any questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Thus the theme support trucking plugins ?
Hello, thank you for contacting and for your interest in the theme!
We didn’t test trucking plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Please feel free to contact our support team at https://cmsmasters.net/support/ if you have any questions.
Thank you.
Hi, 20 days of support is left for us. 1) If we renew now will that 20 days be added to that renewal period. 2) Do we have the provision to renew for one year. If yes do we have price reduction for that. Thanks
Hello, thank you for contacting!
A support extension is 6 months of support that can be purchased at any time after the initial purchase of the item, provided the current support period hasn’t expired.
Based on Envato rules you can purchase 6 months support only, not a year support.
You can find information about support extension here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Should you have any questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hello do you have features to align the main nav bar? as it seems it is fixed in a top header
Hello, thank you for contacting!
You can find available Header settings and Header Styles (navigation position) here https://prnt.sc/11x584b
Please contact our support team at https://cmsmasters.net/support/ in case you have further questions.
Thank you.
Hi Team!
I need help with Twitter Stripe.
I have entered username @ebslogistics but the function is not showing news Twitter.
Hello, thank you for contacting!
For correct Twitter functioning please add your Twitter API keys to the corresponding fields in Theme settings/Elements/Custom codes tab. Besides please check the Twitter Stripe shortcode settings – use your username and make sure your Twitter account has needed amount of tweets.
We can recommend to look through this article, it can be helpful https://cmsmasters.net/twitter-functionality/
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hi team!
Please guide me to configure SliderLayer display on mobile interface (Currently displayed on PC interface only). And instruct me to turn on / off a section on mobile interface.
Thanks you
Hello!
You can activate a slider on mobile in the slider settings https://prnt.sc/11dlkm1
To turn off a section on mobile there is a need to use the custom code. Please contact our support team at https://cmsmasters.net/support/ and our support agents will gladly help you.
Thank you.
Hi team!
https://drive.google.com/file/d/1entQ50ZeJCpvXG3mnlFk1IRSWPkgOnKW/view?usp=sharingOur customers often have interface errors (as above) when accessing the website.
Please guide me to fix this problem.
Thanks all.
Hello!
Please make sure that you configured https correctly and set “https” (not “http”) to the Site Address and WordPress Address fields. (Settings/General tab https://www.screencast.com/t/rEiUMKsTr )
We can recommend you to look through the following article – it should be helpful.
Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ if you have further questions.
Thank you.
Hi,
I want to buy permits both the image then how?
Hello, thank you for contacting!
Images from the demo are copyrighted material and cannot be provided, it is written on the product page and is a usual practice for responsible authors. To obtain legitimate licenses for the images please contact our support team at https://cmsmasters.net/ and we’ll provide you with the links that are saved on our database to where the images were once purchased so that you can buy them.
Thank you.
Hi, thanks you!
I want to install more function “TOTAL DELIVERY COST”. Please guide me in detail.
Hello!
You are welcome!:)
“TOTAL DELIVERY COST” form on our demo site is created with help of Calculated Fields Form plugin. Please see the following article about the Form Builder features, it can be helpful: http://cff.dwbooster.com/features/form-builder
Here you can find all documentation for the plugin: http://cff.dwbooster.com/documentation#form-builder
Personal assistance is provided via tickets system – please feel free to contact our support team at https://cmsmasters.net/ if you have further questions.
Thank you.
Hi,
I want to add functions “Bill of lading management” and “Track Shipment”. Can you advise me?
Hello!
Calculated Fields Form plugin doesn’t provide desired options. You can see the plugin’s features using the link provided previously. You can try to use some plugin for the purpose we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Hi, We have few queries. Link: http://www.sierratec.com/downloads/ref-08012020.docx. Please suggest. Since we got 404 error for the support page we posted here. Thanks.
Hello, thank you for contacting!
The issue is solved and our site functions correctly at the moment. Please submit us a request here https://cmsmasters.net/ and our support agents will take care of it.
Thank you.
Hello, I’m trying to edit text in the back end by clicking on Text Block but it comes up blank… See screen shot….https://prntscr.com/y2rwd2....Kindly advise on what could be the issue. Thank you.
Hello, thank you for contacting!
The issue you have is caused by WordPress 5.6 update. Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
As a temporary solution to make the theme function correctly with WordPress 5.6 we recommend to use Test jQuery Updates plugin and Classic Editor plugin with the following settings.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hello!
Pleased to inform that the updated theme version is already available for download. Please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
Testimonials – widget Quote_image & Quote_title is not displaying (https://www.wm-central.com/) please help, Thanks.
Hello, thank you for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hi, While checking page speed we are getting alert for the point ‘Specify image dimensions’. Reference link: https://gtmetrix.com/reports/www.wm-central.com/5UVG7Xnd -> PageSpeed -> Specify image dimensions. Could you please suggest. Thanks
Hello!
The notices aren’t critical and you shouldn’t worry about them, when you add an image you can choose its size here:
https://www.screencast.com/t/biymrtDpRph
https://www.screencast.com/t/qdiiN9gK
As mentioned previously personal assistance is provided via tickets system – please contact us at http://cmsmasters.net/support/ in case you’ll have other questions.
As it was also mentioned previously according to the Envato rules your support period is expired. Please renew support so that we can provide you further assistance.
Thank you.
Hi, thanks for the question!
Please make sure to use the 1.1.2 theme version, deactivate all the third-party plugins and check whether the issue still persists. If it’s still there, please submit us a personal request at https://cmsmasters.net/support/, and provide your WordPress admin login as there is a need to investigate it from your end.
Thank you!
Hi, We just now downloaded the theme, checked ‘readme.txt’ file and noted that the version is 1..1.1 (logistic-business\logistic-business\readme). Please confirm whether 1.1.2 is available for download. Thanks.
Hi again!
The theme that is available for download on Themeforest is 1.1.2 version, you can check it in style.css file (logistic-business\logistic-business\style.css). We’ll implement needed changes to readme file as well, thanks for pointing that out to us!
Please update the theme and if the issue with sidebars still persists, please submit us a personal request at https://cmsmasters.net/support/
Thank you!
Hi, Side bar issue is fixed now. We have one more query. In this page https://www.wm-central.com/warehouse-management-software-integrations/erp-integration/, if we increase the indent of the bullet points one more bullet is coming. We are using ‘Text block’ here. Could you please suggest how can we increase the indent of the bullet points.
Actually bullet points are coming too close to the left. We would like to give some space here. Ref link: https://www.wm-central.com/warehouse-management-software-integrations/material-handling-system-integration/
Thanks
Thanks for the question,
As the bullets appearance is a part of the theme design, to change bullets indent and displaying there is a need to implement custom css code. Please contact our support team at https://cmsmasters.net/support/, and they will provide you with a code, but we should note that theme customization in fact is beyond our support policy, appreciate your understanding.
Thank you!
Hi, We just started using this website https://www.wmcentral.com and so want an extended support. Could you please provide discount. Thank you.
No discounts can be offered at the moment, appreciate your understanding.
Extended support can be purchased from the Downloads tab of your Envato account or Item page when you are logged in to your account.
Thank you!
Hi, We upgraded the theme to 1.1.2. Still we are facing alignment issue while using bullet points. The issue is we do not have the indent spacing in front end even though we provided the same in admin. Please refer this doc for the reference screen shots http://www.sierratec.com/downloads/ref-08012020.docx Please help. Thank you
Hi again,
As we mentioned before, the bullets displaying on the front-end is set in the theme design, and there is a need to add custom css code in order to change it. You can submit us a personal request at https://cmsmasters.net/support/, and provide your WordPress admin login, so that our support team could help you with this case.
Thank you!
Hi, Noted the details. Actually our support has expired. We understand that this alignment issue is with the theme itself and we will not need to renew the support to get help for this particular point. Please suggest. Thank you.
Please note that every theme comes with its dedicated design for each typography element, and in the Logistic Business theme the bullets in the list are styled exactly the way they are displayed at the moment, appreciate your understanding.
You can contact our support team, and the support agents could provide you with a css code to change the bullets displaying. As we’ve mentioned before, all personal assistance is provided via tickets system – please contact us at http://cmsmasters.net/support/. Customizing the theme code isn’t included in the support policy, and your support period ended on April, 2017, that’s why you were asked to renew support so that we can provide you further assistance.
Thank you.
Hi there, does this theme support load boards for shippers ?
Hello, thank you for contacting and for your interest to the theme!
The theme doesn’t include any specific functional for the purpose. You can try to use some plugin for the purpose we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
Hi, how can I change this icon.
https://prnt.sc/ti4gu7Hi, thanks for the question!
Our support team have received the support request from you (ticket #61819) and provided you with all needed instructions for icon’s changing. Please check your inbox and spam folder.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
