Discussion on Lookz - Magento Parallax Template

Discussion on Lookz - Magento Parallax Template

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48 comments found.

Hi, i bought from you this template, but it is for magento 1 and i need it for magento 2. Can you upgrade it? What is the price? Thank you

Sorry, This theme not available for magento version 2. Please contact to technical team with all your details at https://templatemela.freshdesk.com/support/home so they can help you about all your technical question and requirement.

Do you have another template with similar design for magento 2 that i can purchase?

Hello! In the past, I have purchased a license of the Template Mela Theme in Magento 1. 
I LOVE that theme so so so much…I think that it is among the BEST and MOST beautiful themes in the whole wide world.  I was so much looking forward to continuing to purchase that same theme in Magento 2 and to keep upgrading it to each new Magento version. Do you have any plan of bringing that theme back in Magento 2?

Please let me know about above question at your earliest convenience.



Thank you so much,

Maryse Rousseau

Yes, Thanks. And we need to create totally new theme for version 2.x so we will take a time for upgrade this theme for support v2.x.

Is it possible to install the theme on a test site and later move it to the correct site. I am not talking about content, but the license?

Yes, You can use our theme on test/development server and then move on your live server, It’s not any with license. But yes, Don’t use theme more then one live domain.

Is it possible to install the theme on a test site and later move it to the correct site. I am not talking about content, but the license?

Yes, You can use our theme on test/development server and then move on your live server, It’s not any with license. But yes, Don’t use theme more then one live domain.

the slider link does not work in mobile touch

You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.

hi, I have accidentally delete the content for the’ tm_home_page_slider’ static block. Could you possibly forward on the original code that went into it? Any help would be greatly appreicated.

Yes, You can check it in documentation file of theme package.

I am wondering if this template has a support for Wishlist. I have not purchased this template but I am working on a Magento site that have purchased it and is using this template. From the look of it, it does not seem like it has Wishlist implemented but I just want to be sure. Thank you.

Yes, This theme fully support to wishlist features, It’s magento default features. Our theme fully support to Magento all default features and modules, If any issue with our theme only then we will help you.

hello, is this template ready for the latest Magento version : ver 1.9.2.1 ?

Yes, This theme fully support to magento latest version 1.9.2.0.1

Hi, Could you please tell me how to switch to a smaller size logo when get on mobile devices. Thank you!

Hello, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly guide you with all your theme related issue.

Hi, Do you plan to maintain, improve and update your theme in the future? I’m asking this because I would like to change the the theme that I’m using (since the author is caught in lies about updating) with your theme, being one of the best theme out there.

Thank you

Hello, we update our theme when Magento Community release new version, to supporting latest features on theme.

Hi, My Lookz theme is displaying product images in the product view slider twice, can you help?

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly guide you with all your theme related issue.

Hi, I would like to know if it’s possible to have the Previous & Next functionality in the Quickview?

Thank you!

No sorry, We are not provide any extra extension or features with our theme.

Hello,

I’ve been having some problems with this theme and i have been trading mails with the technical department.

I was told that my problem could be fixed by replacing a few files and yet im waiting for those files. somehow the one in charge of my problem though he had sent the files but he didnt, and we are still trading mails regarding the ftp connection instead of solving this by sending me the files that he said that need to be fixed..

i contacted you first in the 11/03/2015 and i still have the problem to be solved.

My Ticket ID: XPV-532-64597

Thank you.

Ok, We have assigned your ticket on first priority so you will get update very soon via your ticket.

I did get a response that i would be getting 2 files and yet no files were added to the message., i’ve answered to the ticket again, waiting.

Ok, We have sent download link for update files via your ticket.

Hi, I am just wondering if this theme comes with dummy content, so it can be setup exactly like your demo store?

No, Not included sample data but we will install some dummy data on your server same as our demo store.

Ok thanks. I have bought and setup the theme, how can i get the dummy product data in my store? Email you login details?

Just you need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can help you.

Hi, we’re currently using a modified/customized Lookz template on Magento CE 1.8.1. We’ll be upgrading to the latest 1.9 soon.

How do we upgrade the Lookz theme exactly (assuming we need to)? We have purchased Lookz back in Sept.

Ok, No need to any update with our theme package for v1.9, This theme fully support to version 1.9 as well.

Hi

What is the price for html/css files only not for magento. I don’t want this templates for magento.

No sorry, We don’t have any theme of HTML version.

ok no problem.. thanks

Still any question regarding our theme please feel free to contact us.

Waiting more than 3 weeks to get support or any help! They are not able to solve the proble. No informations about the state…. the support system is full with my reminders but they do nothing…not even a short massage if they are doing something.

Totally unacceptable!!

The problem is that the tabs of the additional product information and the image view doesn’t work correctly. The parts which are inactive are not hidden.

Already we have relied your ticket #ZJE-800-24196 , And we have fixed all your theme related issue. Still any question regarding our theme please contact to our technical team via your ticket #ZJE-800-24196. So they can check it again and give you update on it.

you don’t fix the issue from 29 September 2014 10:07 AM – look inside your support system! I described that the enlaged product image and the normal product image are shown at the same time, it is not fade-out.

If any other issue on you store, please reply via your ticket #ZJE-800-24196 so they can help you. We provide life time free support to any theme related issue. But must you need to follow your ticket.

Your live demo does not load on mobile devices.

You can check it direct link of demo store http://magento-demos.org/MAG181/MAG090181/

links are not working in the homepage slider for some reason any idea?

Just need to add hyperlink for home page slider images from admin panel. Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.

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