77 comments found.
We have a lot of problems with fake users that are registering to our site. We are using recaptcha v3 on the admin login page but it doesn’t work for the theme popup register option.
How can we fix this and add recaptha v3 to the default theme login and register popup?
I should say that rechaptcha option is not included by default and require extra plugins or additional customization. You may try using the respective plugins with the theme. In case some additional stylesheets are needed for full compliance with the theme, our Customization studio can create them for you. Just submit a request to “Get a free quote” category at https://themerex.net/support/
The register/login form used in the theme is the basic WordPress register form added with the help of the pop-up. You can disable it under Theme options > Header – https://prnt.sc/2KxYwVpzzc4s To insert a link to /wp-login.php?action=register instead you will need to edit the source files. Alternatively, feel free to add ‘Custom links menu’ to the menu.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi There, i would like to know if this template is compatible with Easy Digital Download plugin, because i’d like to use it instead of WooCommerce. Thank you
Hello,
Thank you for your interest in our theme!
We cannot guarantee full theme compatibility with Easy Digital Download plugin since it is a third-party plugin, and we have not tested it with the template. However, you may try using the plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Also, you can still use WooCommerce included in the package to sell digital products – https://woocommerce.com/document/digital-downloadable-product-handling/#creating-downloadable-products
Regards.
Hi Is it possible for a user or teacher to sell training courses such as Udemy, in addition to selling various digital products such as books, video files, audio and others that can be downloaded from their control panel
Hello,
Thank you for contacting us!
It sounds like a fantastic idea, but we do not have such a feature. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Can you please respond to my ticket #47830. Thank you.
Hello,
Thank you for contacting us!
Your support ticket has been updated. Please check it at https://support.themerex.net/ticket/47830
Regards.
Hello,
I saw you provide Learndash LMS.
1- Can the instructor create their courses on the front end of your theme or do they need to do that on the backend?
2- If they need to do that on the backend, what is WP role do they need?
3- Can I hide all other items in the backend menu so they can create courses only without permissions on the whole site.
Hello,
Thank you for your interest in our theme!
To have these features implemented an additional addon is required – https://www.learndash.com/add-on/front-end-course-creation/ This premium add-on makes it possible for LearnDash courses to be created on the front-end of the site if you have multiple course authors and prefer that course creation happens outside of the WordPress dashboard instead of from the standard WordPress admin panel. Any user who has the “Course Author” role can develop their courses (including quizzes) from the front-end of your site. Course Authors are prevented from accessing the standard WordPress administration pages or LearnDash settings.
In case some additional stylesheets are needed for full addon compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Please note that LearnDash is not included in the theme package. It is for demonstration purposes only and should be purchased separately at https://www.learndash.com/pricing-and-purchase/
Regards.
I have this online course website. It is on wordpress but now I want to migrate to html as I am going to buy new hosting. Would this template work on that html platform? You may see it here – https://bitsatpage.com/
Hello,
Thank you for your interest in our theme!
The theme is for Wordpress platform. It can be converted to HTML with the help of our Customization Studio. Please submit the ticket at https://themerex.net/support/ into “Get a free quote” category to get more info.
Best Regards,Good day, in the footer area the SOCIAL MEDIA icons are redirecting to the author sites, in the guide it says that they inherit the URLs from theme options/social, but they are not, actually I also tried to removed it but they wont disappear. where can I modify them? thanks
Hello,
Thank you for getting in touch with us!
Let our Tech support team have a closer look at your website settings. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you as soon as possible.
Thank you!
Support
Themerex Portfolio
Website
Hi there, do you have plans to update this template to WordPress 5.5.x ?
Hello,
Thank you for contacting us!
The theme is compatible with the latest version of WordPress. To avoid any issues, bundled plugins should be updated using Themerex Updater plugin included in the package. Please review the detailed instructions: http://loremipsum.themerex.net/doc/#theme_update
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Support
Themerex Portfolio
Website
hi, this theme looks amazing, i just wanted to ask, if it is also good for community book review blogs (no shop needed) with buddy press and bb press?
Hello,
Thank you for your interest in our theme!
Our template is a perfect solution for book review blogs. You may remove Woocommerce plugin from the website to delete all shop features. Alternatively, if you want to showcase books as products, you can simply enable the Catalog mode with the help of free additional plugins like WP Catalog Inquiry https://wordpress.org/plugins/woocommerce-catalog-enquiry/ Please note that it is a third-party plugin. But there should be no issues using it.
The theme does not include Buddy Press/BB Press by default. We cannot guarantee the theme full compatibility with third-party plugins as we have not tested them together. However, you may try using them with the theme. In case some additional stylesheets are needed for their full compliance with the template, our Customization studio can create them for you.
To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
Is this not maintained anymore? Last updated in 2019. Looking good, was thinking of buying. but not sure now
Hello,
Thank you for getting in touch with us!
Please rest assured that the theme is fully supported by Our Team. A new release is currently in the Testing stage. It would need some time to check it thoroughly.
In this case, we recommend all our customers update all the bundled plugins, the latest versions of which they can always request by submitting a support ticket at https://themerex.net/support/ right after the purchase.
Regards.
pre-sale question
when will you update the theme? how to change sign up form?
Hello,
Thank you for contacting us!
Currently, we are preparing a release, including Themerex Updater plugin in the package, so you could update the theme and all the bundled plugins whenever a new version is released directly in the Dashboard. But the testing process will take some time. For this reason, I am not able to provide the exact date of the release.
For now, we recommend all our customers update all the bundled plugins, the latest versions of which they can always request by submitting a support ticket at https://themerex.net/support/
If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
To change Sign Up form please navigate to WP dashboard menu > MC4WP > Forms.
Regards.
Fellows any response to this ticket plz ? TICKET #22624
Hi, just bought the theme. i am trying to enable WPBakary editing for Pages but it doesn’t work. am i missing anything ?
Fellows can anyone respond to this ticket quickly TICKET #22624 | it’s bit urgent, i have delivery due. appreciate your quick response.
Hello,
Thank you for contacting us!
Please be aware that our Support schedule is Monday – Friday: 10.00 – 19.00 CET.
To avoid any issues, bundled plugins should be updated to the latest version. Our Tech support team can provide them whenever you need the update.
Your support ticket has been updated. Please review it at https://support.themerex.net/ticket/22624
Regards.
I am not able to login to the support. I want to hide my registration popup on this theme. How do I do it?
Hello,
We deeply apologize for the delay. We do not work on weekends.
To reset the password for Support Dashboard please use “Forgot Your Password?” option at https://themerex.net/support/ – https://prnt.sc/utdxf0
You can easily hide the registration form in Appearance >Theme Options > Header > User’s menu area components. Please review the screenshot: https://prnt.sc/utdtyj
Regards.
Could you please update the theme?
Hello,
The theme is fully compatible with the latest WP version as we have included Themerex Updater plugin in the theme package. The plugin allows to update all the bundled plugins in the Dashboard whenever a new plugin update is released. New theme version will be released in a while.
In case of any issues, please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (Purchase Code is not required) to get help.
Best Regards,The mobile menu only shows a login option, not a register-option. How do I change that?
Hello,
Could you please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (it does not require support renewal) for help on this issue.
Best Regards,Hey , would like to know if you have built-in RTL support ?
Hello,
Thank you for your interest in our theme!
The theme is left-to-right by default. The RTL styles can be added into the theme by our Customization Studio. Please submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for a quote. Best Regards,Visual composer / BAkery doesn’t work and i cannot submit a ticket on your support.
Hello,
Please make sure there are no extra spaces when copy-pasting the Purchase Code into the theme. If the issue still persists, please submit your request to category “Pre-sales Questions” at https://themerex.net/support/ and provide your purchase code in the message body. Thank you!
Best Regards,Could you please update the theme?
Hello,
We are currently preparing the new update, it will be released in a short while.
Best Regards,Is there an html version of this theme?
Hello,
Thank you for your interest in our theme!
Unfortunately, this design is not available in HTML at the moment. Our Customization Studio can convert this Wordpress theme to HTML. Please submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for a quote.
Best Regards,