Is it possible to change the videoplayer skin from the video player in smart site builder?
Yes, add video element on smart page builder, then click for editing element , here you can choose player skin too.
For anyone with support related question(s), please post them to the theme’s support forum.
For Before Purchase Questions you can post here (in this case no registration required)
Our support staff are there to help you to get your answer as soon as possible.
Why Support Forum?
You can upload images and insert code with code-highlighting.
It is organized and searchable (that makes support easier and faster)
Support Forums |
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Find your “Item Purchase Code”
The Gallery is not working within the services post it is just bringing up the short code. Please see at http://streamvale.webdesignerpaul.com/services/play-areas/
Also the Services with in page builder is pulling across the H2 Styling which doesn’t work well within a homepage setup. Please see at http://streamvale.webdesignerpaul.com
These issues have only happened since the update to 1.7, can anyone help??
I posted this on your support forum and have had no reply.
First, beautiful site! we checked the service page, and you are right. we will fix that in next update.
Any idea on when the new update with the fix will be coming out?
should be available on 23 May
hows that update coming on? Services Section needs fixed.
new version (1.9) already released and is available for download.
Trying to access the support forum, but can’t seem to find my purchase key. I don’t have the “licence certificate” link in my themeforest account..
Here is my question, I’m using the shortcode to put a button in a text colum by the page builder, and the color is always the same (stays grey) even if I specify that I want it black.. Can you help me fix this please ?
I appreciate your help.
can you please send us the shortcode you are using?
1- here is the shortcode: [button link=”#” round=”yes” size=”normal” color=”black” flat=”yes” ]Read our story[/button]
2- How can I hide social media icons I don’t want to use in the header?
3- How can I move a picture to align it with text when using the page builder?
Thanks for taking the time to answer.
By the way, kick ass theme
4- Also, can I change the “staff” mention for another word?
Hello ? Can you let me know how I can access the forum since I can’t find my purchase key? I’d like to have answers faster..
Thanks a lot.
Hi my friend
First , here is how to find your purchase code
1 – That’s strange, please login in support forun ,post a topic and put your page link there, so we can take a look
2 – please go to option panel > header setting and turn off “Socials in Top Header?”, then save all options
3 – You need to align element by html elements or custom css classes
Where in the code to change the built-in send mail title?
I want to change from “From Name [email]” to “Message from Name [email]” format?
Where is the code function which send the mail for the built-in contact form?
Never mind found it.
I dont use it the theme. I want this use business part. My website : www.modakaravan.com Why ?
Hi. sorry i don’t understand your meaning. can you explain more?
Hello, I’m loving this theme and ready to purchase, the main additional element I would need is a small mailing list sign up form at the very top of the page inside the black bar (laid out horizontally). Would I be able to pay an addtional fee for this? Although I could add it myself on a static site its really important that it displays well on mobile devices.
Thanks in advance!
Thanks for your interest and choosing our theme.
I’m very sorry, we are very busy these days and we can not add this part for you soon. really apologize that.
I just installed the theme. When I imported the demo content some of the items failed. Also none of the sliders came over
my test site is located at
yes , it’s something regular while importing media using wordpress import tool. as a tip , if some media failed to import, click back button on browser and hit “import” button again.
about sliders data, they are not (can not be ) included in demo content file. you need to setup them manually.
Everything was great guys, I just got thi mesage on the slider on the home page
LayerSlider WP: old jQuery issue
It looks like you are using an old version (1.7.1) of the jQuery library. LayerSlider requires at least version 1.7.2 or newer. If you are using the WordPress version of LayerSlider, you can try out the “jQuery Updater” plugin from the WP plugin depository. If you don’t know what to do, you can write us a private message from our CodeCanyon profile page. We need a temporary WP admin account (or a temporary FTP account in some cases) to solve this issue.
Its often caused by plugin function conflicts, so try deactivating all plugins.
If that resolves the issue, reactivate each one individually until you find the cause.
ok guys thanks, i found the problem. Awesome support thanks a lot!
You are always welcome
- edited –
just read your post above, moved my question to Before Purchase Questions section.
What this short code ?
here it is :
[callout size="" title="Callout Element. Important Messages Here" btn_label="Button" btn_link="#" ][/callout]
shortcode list is available in [download package > documentation]
how can i change my web site background ?
do you have support forum ?
for changing website background, as we explained in documentation, go to option panel > general setting , change website layout to “boxed” (in order to see background) then set background color and image. finally save all options.
by the way, delicious food (kabab :D)
thanks, i do that but son’t work
My friend (Duste Aziz!) please register in the support forum, our support staff are there for helping you.
Duste Azizi !!!
Are you persian ? Can You speak Persian also ?
does the demo data import color schemes as well? i imported the food demo data and the colors are not changing
Please go to option panel and hit “Save all options” button. because theme needs to apply and cache options.
I followed the installation video, imported the food xml, saved the option panel, Here is what it turned out like:
I wanted it to have the same colors as this:
Thanks for your help
problem resolved, thanks for the help
i need gallery in footer, what shulde i du ?
It’s “Recent Products” widget.
first of all congratulations for the theme.
I found a small bug. It does not appear the icon of social Tumblr.
I have already fixed the problem, I wanted to warn you.
the variable “tumblr” is written wrong “tumbler” in thema / themename / admin / include / init / functions.php and it is also written in the wrong themes / themename / css / main.css
Hi. Yes, you are right! we will fix this in next update.
Thank you so much for reporting
Hello, thanks for the great theme.
Is it safe to go from lotus 1.1 to the newest version?
And finally, has the archive on products been fixed as last attempt to fix this nearly crashed my site.
Should be safe. but i recommend to backup your website before updating.
Did you fix the archive/products/productpage thing? that was after updating from 1.1 to 1.4? i think
what was the issue?
How to repair Turkish character problem ?
There is definitely a problem with your twitter widget. It periodically shows tweets from random users (some of which are offensive), despite the fact that I only have one Twitter account linked to the feed. My actual Twitter Account hasn’t been hacked. Please let me know what to do asap or I will have to remove it from my site.
Firstly, you guys should be commended for the brilliant and regular updates to this theme. You’re constantly making a great theme better and better!
I’d really love to use this for a site I’m developing, and was wondering if you’d consider adding a feature. Themes that allow horizontal page sections that span the entire page width and have a different background colour or image are becoming increasing popular on Themeforest. It’s an amazing way to add focus and structure to a page. Do you think this is something you could add in a future update?
Thanks for your comment and kind words
Yes, it’s useful feature , but it needs deep modification in our page builder and i don’t think it’s possible for this theme. may be we add this feature in our future themes.
Thanks for your suggestion
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