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we’ve got problems with the search function. I noticed that we couldn’t find the content which is written on pages with the smart page builder. Is there any solution?
Sorry i dont think there is an easy solution for this case. but the page content is fully indexable by search engines.
I updated wordpress and the theme, now any changes I make to the page builder will not save. They just get deleted every time I click ‘update’ the page.
The layout of my portfolio was messed up, it did not look like a grid. There is 9 portfolios, I had three grids, the first had two portfolios, the second 5 and the third 2. It was a visual mess.
I thought if I updated everything, it would work properly. Now I have no portfolio on the homepage or portfolio page of my site; www.moltensky.com
Please help asap.
Please post your support related questions in our support forum.
Our support staff will help you as soon as possible.
Is there a way to add the portfolio without the page builder.?
This theme is way too difficult to implement.
If you have any support related questions please post your question in our support forum.
Our support staff are there to help you as soon as possible.
I bought this item but it is missing from my account.
Where can I find it ?
Take a look at this page : http://themeforest.net/downloads
There is nothing there…no Lotus item to download.
Please contact envato at support.envato.com and tell them about.
Since I have a purchase code would you be kind and send it to me by email ? It looks like envato are having some problems and do not respond to my ticket…
So please send us a ticket at our support forum our support staff will send you the source files.
Sure I will do that ASAP. Thanks !
i think you logged in with wrong account. you have no purchase badge. is http://themeforest.net/user/photonic your account?
Yes you are correct…I have the two accounts. Under photonic I have access to the item..
Sorry the inconvinence but as I didn’t used that account much I forgot about it …!!! Just downloaded your item. Please disregard my request in your forums.
Thanks for the help. Now I have to ask Envato if the two account can be joined…
Best Regards !
you’re welcome my friend good luck
Hi, it’s great to have departments categories under “Staff”, really appreciate it, however is it possible to make it filterable? Would be necessary for large organizations.
Unfortunately it’s not possible for this theme. might be in future projects.
“No Related Item Available” – How can I fix this portfolio problem?!
Add same portfolio tags for related portfolio items.
Any idea when this will be 3.9.1 compatible ?
It’s currently 3.9.1 compatible.
Where can I change the language of the built-in-contact-form?
I want to use it in italian, but it shows up in english
You should use translate file in theme to translate the words. more info : http://support.averta.net/envato/knowledgebase/how-can-i-translate-my-wordpress-theme-using-translate-file/
does the advanced admin toolbar allow editing of the functions.php page?
Or would any edits to functions.php have to be manually re-added after every update?
The changes to functions.php will be overwritten after any theme update. The best practice is using child-theme and adding your changes to it. in this case your changes are all safe after each update.
do you know any good references for learning about properly creating a child theme?
with a child theme, is updating the the lotus theme more inherently complicated?
What are the best image CDNs that work with your image sliders?
Are there any to gravitate toward or avoid?
I think all of them should work correctly, but we have not tested this on any and no one has sent us some feedback about.
A couple of prepurchase questions:
1. is there any option to enable sticky top menu navigation?
2. any plans to add WooCommerce in the nearest future?
3. is there an option to add ajax filtering for news and galleries categories as it’s done for portfolios?
1. This theme does not have this feature
2. No there is not. Might be in future themes, because this theme has its own product showcase system.
3. Sorry, there is not
i install WordPress theme version 4.32 but i can’t write Persian?
this template is RTL or no???
Are you sure this is theme you are using? This is Lotus theme by averta and the latest version is 3.4 not 4.32
yes.Of course.im sorry ,Today I’m busy
no problem my friend
this comment means i can used this theme for persian website ???
No it does not support RTL
Today I tried to access to the showcase of the “business” version of the theme : http://demo.averta.net/themes/lotus/all-in-one/, but the slider isn’t working. It displays the error “Revolution Slider Error: Slider with alias home-slider not found.”. I was going to use this slider, and the images (especially the size of the backgrounds), to inspire me and create the appropriate material for my slider. Where can I get to see the slider again or is this error would be fixed ?
(Nice theme, very great features !)
Actually this happened when we decided to update rev slider from version 2.2 to 4 and thankfully it broke up our sliders We will fix that in this week. Thanks for reporting this
No problem, will keep in touch with that thanks
Thanks for your patience
Hi there, any news on that ? Or any way to see this demo (or another great one) somewhere else ? Thanks !
Unfortunately we could not restore the lost sliders. we will create new ones as soon as possible.
I am having trouble accessing the Averta Support Forum. I signed up, but never received the confirmation email. When I try to register again I get hung up with the Item Purchase Code.
Sorry about the issue. Please send us your account info at envato[At]averta.net , we will investigate that.
Can you sort the portfolio slider elements alphabetically?
Or are slider elements only sorted by their categories?
Is it possible to have a search function on the FAQs specifically?
Wordpress is not allowing me to import the agency.xml.gz file - It’s constantly giving me an Internal Server error- where should I put this file in the FTP?
It’s not possible to upload site data through FTP. You should use WordPress Importer
I have issue… For many times, my page built by SmartBuilder always go missing everytime I edit and I have to rebuild again and again…
Is there any freaking fix on this??? I am VERY UNHAPPY!!!
First of all sorry about the issue. It’s so strange. There should be some conflict with other scripts on your website.
Please repost your question in our support forum
Our support staff are there to investigate your problem as soon as possible.
Is there a simple way to add a custom script to the <head> part of a single page ? (Not the whole website, just a single page)
// YOUR CODE
Thanks for the feedback. However this add the code into the ”” part, and the code has to be in the ”<head>” part. Any way to target the head part only ?
There is not direct option for this purpose in theme, but I’m sure there are lots of free plugins out there for doing such things.
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