Web Themes & Templates

Discussion on Loud - A Modern WordPress Theme for the Music Industry

Wolf-Themes

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178 comments found.

pkc827

pkc827 Purchased

Hello. I’m trying to update the WPBakery Page Builder plugin by deleting it and then manually uploading the js_composer.zip file from the theme folder. I also disabled Gutenburg as instructed. When doing so, the site goes black. ​

How can I update this plugin? I’m trying to set a page role as Shop Manager, but it’s not working. I want to make sure all plugins are updated while troubleshooting.

Hey there,

I everything else up-to-date? WordPress install and all plugins?

Be sure that everything is up-to-date as well. Everything should works fine if all is up-to-date.

For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/

I hope it helps.


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cmnam

cmnam Purchased

>Hithere. i just noticed Artist page and Artist Showcase showcase are empty and it doesnt show the artists individual pages. What WP Bakery element will show the artists individual pages?

Hey there,

Please post a ticket in the support forum with your website URL and/or screenshots and a temporary login access.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

Kind regards.


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Hello,

I am using Wolf Gram plugin with Loud theme on my site to display newly uploaded photos from the instagram account. These newly uploaded photos on instagram are not displayed if I don’t purge all caches manually from W3 Total Cache.

On W3 Total Cache I have enabled: Page cache, Minify, Browser cache, CDN

Which setting on Wolf Gram or W3 Total Cache should I change in order for newly uploaded photos on the instagram account to get displayed on the site via the instagram feed without having to purge caches manually?

W3 Total Cache support has replied this:

‘Can you please check in your Instagram feed plugin the following: Try going to Instagram Feed > Settings > Customize. Scroll down until you find “Cache error API recheck” and Force cache to clear on the interval (near the bottom of the page) and see if those settings are enabled.’

On Wolf Gram plugin there is no such setting.

Thank you!

The instagram cache and W3 Total Cache are 2 different things.

Once you post on instagram, your feed should be updated automatically and the cache flushed after about an hour, so you shouldn’t have to worry about it except if you want to force to update the images.

For W3 Total Cache I suggest setting it to flush the cache in regular interval like one or twice a day.

I hope it helps.


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Indeed they are two different caches.

I am trying to find out if there is an API error or a setting that should be changed on Wolf Gram, or a cache setting of W3 Total Cache that I should set.

I want the images of Wolf Gram’s feed to update automatically everytime there is a new upload.

If Wolf Gram’s feed fluses its cache every hour, then W3 Total Cache’s cache creates the issue of new uploaded photos not displaying on Wolf Gram’s feed.

I’ve asked W3 Total Cache support for their appropriate setting.

OK, Keep me updated.


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PRESALE QUESTION, hi, i need to sell mp3 file not downloadable, only in streaming and one shot. The customer, pay, it can go to a temporarly link and listen one time the file, then at the end he is redirect to another page. Does your theme can manage this ?

Hey there,

Loud as well as Phase comes which comes with WooCommerce offers digital download sales but the feature you ask is not available out-of-the-box.

I hope it helps.


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mfoard

mfoard Purchased

Hi,

How can I adjust the padding between the images in the image gallery?

Thanks!

Hey there,

Please post a ticket in the support forum with your website URL and a temporary login access.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

Kind regards.


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Hi, When will there be an update for the theme, so it is compatible with all latest versions of WordPress, WooCommerce, etc?

Hey there,

It has been updated a few days ago is up-to-date with everything.

I hope it helps.


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Hello! PRESALE QUESTION I am trying to see the demo on the phone but it does not load. Which is better Loud or Phase. I want to buy Loud but don´t load. Thank you

Hey there,

I just checked and it loads fine on mobile. Could you retry?

I recommend choosing the design the most. But if you need more label-related features, such as artist pages, I suggest Phase.

I hope it helps.


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apford

apford Purchased

Is there currently a way to disable “Add to cart” button on the releases page? I don’t use woocomerce and unfortunately I no longer have access to the support forums.

apford

apford Purchased

Thanks for the quick reply. I have the Woocomerce plugin disabled on my site. Should I completely uninstall it? On the release page, I have the other fields filled in with links to other sources (Spotify, Amazon, Beatport, etc.) Here is the link to one of my releases with the add to cart button: https://djandrewford.com/release/high-life/ I have the following fields filled in for this release: “iTunes”, “Amazon”, “Spotify”, “Buy (any link where the release can be purchased)”. Therefore I would expect only 4 buttons to show, but on this release I have 5 buttons, the extra button being the “add to cart” button. Here is a second example: https://djandrewford.com/release/urban-session-2020-part-2/ For this release, none of the buy fields are filled in, but there is still an add to cart button.

Thanks for pointing this out! Please update the theme to the latest version (1.9.6) and the issue should be fixed.

I hope it helps.


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apford

apford Purchased

Thanks for the quick fix! Much appreciated!

I’ve emailed and put in a ticket for support on this theme and have never received a response to the email or support ticket. Is there anyone answering ticket requests right now?

Hey there,

We reply to every ticket on the forum. Be sure that we will reply ASAP.

Thanks for your patience


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How long does it usually take to respond to a ticket. Your website says tickets are usually responded to within 24 hours. I put it in a ticket about a week ago. I got a response on this thread and still nothing regarding my issue with the template at all.

Hey there,

I think you have posted your ticket in a “general” category. As specified in the forum welcome message, these are not processed.

You must post your ticket in the “Loud” category where your purchase can be verified. Tickets are usually processed in a 24hrs time-frame.

I hope it helps.


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Hi,

I updated the Loud theme on my website. But since the update i can’t reach my website and see the following error:

: Uncaught Error: Call to undefined function wp_body_open() in /home/p8983/domains/alegriafestival.nl/public_html/wp-content/themes/loud/header.php:25 Stack trace: #0 /home/p8983/domains/alegriafestival.nl/public_html/wp-includes/template.php(688): require_once() #1 /home/p8983/domains/alegriafestival.nl/public_html/wp-includes/template.php(647): load_template(’/home/p8983/dom…’, true) #2 /home/p8983/domains/alegriafestival.nl/public_html/wp-includes/general-template.php(41): locate_template(Array, true) #3 /home/p8983/domains/alegriafestival.nl/public_html/wp-content/themes/loud/page.php(16): get_header() #4 /home/p8983/domains/alegriafestival.nl/public_html/wp-includes/template-loader.php(74): include(’/home/p8983/dom…’) #5 /home/p8983/domains/alegriafestival.nl/public_html/wp-blog-header.php(19): require_once(’/home/p8983/dom…’) #6 /home/p8983/domains/alegriafestival.nl/public_html/index.php(17): require(’/home/p8983/dom…’) #7 {main} thrown in on line​

Hey there,

Please post a ticket in the support forum with screenshots, your website URL and temporary login access.

We will reply as soon as possible. https://wolfthemes.ticksy.com/

Kind regards.


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rstitch

rstitch Purchased

Would it be possible to add an email signup Popup on next update? Ive seen them in many other themes and they are not plugins but built in using their mailchimp shortcode. Basically, when someone goes to the site it would be great to have a timed option to have it pop up with the dark overlay underneath the site. Same when you are about to leave the site it pops up before exiting. Thanks. Close to buying!

Hey there,

It would require some customization and we offer customization services if needed.

Kind regards


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rstitch

rstitch Purchased

Hi There, would it be possible to have the LOUD theme I purchased to be customized to heve the header style from SNAKEPIT, where its the slider first and then menue below and when you scroll down the menu sticks to the top. For my homepage?

Hey there,

Please contact me at contact@wolfthemes.com so we can discuss a quote.

Kind regards.

rstitch

rstitch Purchased

Hi there I cant seem to get the google map to work. I have out in the right longitude and latitude an also a custom drop image. But no mater what it is black. Please help. Thanks.

Hey there,

Be sure that you entered your Google API key in the WPBakery Page Builder > Google Map admin panel.

I hope it helps


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rstitch

rstitch Purchased

Thanks

rstitch

rstitch Purchased

Is there a way to prevent the footer columns from stacking on mobile? I have a row set with two columns but no matter what I do they stiil stack. I want two columns to be side by side with text/menus. I see there is a feature with WP Bakery that allows me two do this but not in the LOUD version. Please help. Thank you.

rstitch

rstitch Purchased

is it possible to use the events, player and discography plugins with other themes?

rstitch

rstitch Purchased

Hi there, I am looking to customize the events grid to have the artists name appear below the date. Do you know which file I can edit to make this happen? Thanks.

Hey there,

If you need to make any change to a template file, I suggest using a child theme: https://wolfthemes.ticksy.com/article/11659/

You should find the event grid file in the components/event/display/content-grid.php file

I hope it helps.


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rstitch

rstitch Purchased

Hey guys, do you have any tips to make the site run faster. I seem to have major load times and glitchey on mobile. I have my server settings high and matching yours not sure if there is anything I can do that you do to optimize load speeds. Thanks.

rstitch

rstitch Purchased

Is it possible to add categories to the events. I see theres a place on the right sidebar to add “Artist” but is it possible to add another for “Big Room” “Small Room” “Main Floor” “Second Floor” etc. If you can point me in the right direction I will try. Thanks.

rstitch

rstitch Purchased

I want to be able to have two listings to show event on one page for one room, and events on another page for another room. Thanks.

Hey there,

You can use an existing taxonomy ,if you don’t use it to separate your events in different pages.

Otherwise we offer customization services.

For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.


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rstitch

rstitch Purchased

Hi, I am trying to make a full width ROW to be STICKY so it sticks to to top of the page when scrolling. I have disabled Equal hight rows and also made sure the menu is not sticky. This still does not work. IS there any thing I can do to make this work properly as suppose to be?

Hey there,

I don’t think this option is available. However you should be able to make a column sticky (see the column extra tab)

For more help, feel free to post a ticket in the support forum with your website URL and login info. We will reply as soon as possible. https://wolfthemes.ticksy.com/

All the best.


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rstitch

rstitch Purchased

thanks!

rstitch

rstitch Purchased

I figured it out but now the PRICE field no longer appears on the single event page. Im wondering does this have somthing to do with sanitization as I test the $free field first

rstitch

rstitch Purchased

I am looking to add another check box item to the list of “free, Cancelled, and sold out”

I have found some files in the events plugin but I cant seem to find the hook on the admin single event side? Can you point me in the right direction? Id basically like to have 1 more option of text to appear

Do you use a cache plugin?

I use WP Super cache. Be sure that the option to enable cache on mobile is set.

Some input about loading speed here: https://wolfthemes.ticksy.com/article/13469/

Cheers

rstitch

rstitch Purchased

I will review this link again.

Flywheel has extensive caching as well as CDN. I find the theme on mobile has this trouble loading events. Either GRID or List. I tried loading your demo from your themeforest page and it does the same thing with your caching.

Im not trying to knock the theme. You have put in a lot of work and its great. Just trying to trouble shoot here

Hey there,

Thanks for your feedback. I’m working on an update with image size optimization to improve the loading speed. Not sure why it could be slow in list mode though so I will check this out.

Thanks for your patience.


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Hi.

I’m having an issue with font awesome after last update. It seems to freeze when using icons in js builder. Also tiktok icon not showing up in social icons via js builder as well.

I installed Font Awesome plug in to help trouble shoot and found loading verisons at wolf-visual-composer/assets/css/lib/fontawesome/fontawesome.css?ver=4.7.0 & loud/assets/css/lib/fonts/fontawesome/font-awesome.min.css?ver=1.3.1 & js_composer/assets/lib/bower/font-awesome/css/all.min.css?ver=6.4.0

Any ideas if its a bug or suggestions on a fix ?

Regards

Hey there,

Do you mean the WPBakery Page Builder update? Is it the one included in the them package?

An update is plan soon so I will check this.

Kind regards


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Hello,

WPBakery Page Builder Extension de-activates every 24 hours and needs reactivation. I have deleted and reinstalled and still doesn’t work properly. This has only happened after the 2.0.4 release and continues in 2.0.5.

I don’t feel like I should have to pay for premium support to fix what seems like a bug in the theme. Any assistance would be appreciated.

Thanks,

Hey there,

First be sure that everything is up-to-date.

Please send me an email to help@wolfthemes.com website URL and temporary login access.

I will reply as soon as possible. https://wolfthemes.ticksy.com/

Kind regards.


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Thanks so much for your quick reply and fix !

You’re welcome!

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