Reviews for Lounge - Clean Elegant WordPress Theme

Reviews for Lounge - Clean Elegant WordPress Theme

By
Cart 2,127 sales
Well Documented

188 Reviews

for Other

I feel like I have been robbed of time and money trying to get this theme to work as per the demo and I still cant get the menu drop downs to look like the demo. Wish I could get my money back because this theme is going to the trash.

Author response

Hi there,

We are sorry to hear about this bad impression you've got.
We do understand that it might be confusing sometimes but you can find many great articles, and video tutorials that might help you on the way developing your website.

In case you need additional assistance to set up your website within our theme you should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket.

Best,
Qode

for Customer Support

Very nice theme and amazing customer support. Highly recommend!

for Customizability

Horrible Theme - The Customization options are extremely limited. Great theme if you want the "Lounge" logo on your site instead of your own. There are no real instructions on how to change anything. There's an "included" plug-in called "Slider Revolution" that is required and it's pretty great so long as you have the PAID version for $25 extra; it's NOT included with the theme. Definitely a waste of $50. I will not purchase any more products from QODE. I really feel as though I was scammed.

Author response

Hello,

In package you've downloaded from ThemeForest there is documentation file
https://www.screencast.com/t/PyzGE6xx
In our Qode Options > Header and footer you could upload your desired logo image
https://www.screencast.com/t/gmhTeZnbmj
When it comes to Revolution slider, it came bundled within our theme, so there is no need for extra purchasing.
We also managed to find one of your tickets on our support forum and as we could see our support agent already answered you there.
Please, check whole response here https://qode.ticksy.com//ticket/1481465/
Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them again, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got. Looking forward to hearing from you on ticksy.

Qode

for Design Quality

Very good clean and minimalist theme.
The best is that there is not a lot of special plugin to maintain the theme, like other premium themes, but a unique page configuration and some shortcodes. Everything easy to configure and customize.
Very good support too.
I really recommend it.

Author response

Thank you for sharing your thoughts here :) We are glad to hear our theme fulfilled your needs.

for Design Quality

Great template! Cool and clear design! Easy to handle! Thanks a lot..

by BD - Brazil 6 years ago

for Flexibility

by AC - Saint Kitts and Nevis 6 years ago

for Customer Support

by AV - Mexico 6 years ago

by WZ - Germany 6 years ago

by ID - Hong Kong 7 years ago

by AF - Switzerland 7 years ago

for Design Quality

by JM - Spain 7 years ago

for Other

by RB - Georgia 7 years ago

for Bugs

by RT - Spain 7 years ago

for Documentation Quality

by JV - Spain 7 years ago

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