25 Reviews
Great theme.
Love story is such a beautiful theme, very versatile and flexible. Especially, the customer support is IN-CREDIBLE. I have sent various tickets through the last couple of months, and every time they solve the issue in a few hours. Would definitely recommend themes by themeREX!
Author response
Our grateful thanks!
Regards.
Great customer service! very fast and professional.
Author response
Thank you for your feedback! We are glad to hear that you are happy with the assistance provided, and will keep it up!
Regards.
Awesome support, easy to use and very easy installation. No errors at all
Author response
Thank you. We are glad to make you happy.
Absolutely amazing quality theme, and a wonderful support staff. Highly recommend
Author response
Thank you very much. We are happy to work with you.
Sophie in theme support was extremely helpful, patient and timely in assisting with a number of questions and issues I had while working on my site. I suspect I will have more in the future but wanted to give her a shoutout for the great service. The theme has worked beautifully for me and allowed me to customize just the way I'd hoped. Highly recommend!
Author response
Thank you very much for your feedback! We are happy to work with you and we'll continue providing the best support.
by EsRmz 6 years ago
Love the attention and the clarity
Author response
Thank you very much!
Fast and professional help when requested
Author response
Dear Customer,
Thank you for your feedback! It is much appreciated by our team, we will keep it up!
Best regards.
Hassle-free purchase. Got the product I payed for and had a couple of issues with it, I opened a ticket and in less than 24 hrs I had simple and efficient instructions on tho what to do. Customer Service and support have been top notch! Keep up the great work!
Author response
Dear Customer,
Thank you for taking time and rating our theme! We appreciate your feedback and will do our best to continue providing excellent products and Customer service.
Best regards.
The theme is beautiful and very powerful and also customer support, if you need help, is good.
Author response
Thank you very much.
by acara 6 years ago
Not only do I love the theme, how easy it is to use and tailor to my needs, but the support that comes with this theme is AMAZING. I would be so stuck without the support staff. They respond to my questions within a day, and will sometimes make the change for me if I am stuck. So helpful and friendly. Thank you!!!
Lovely design - 5 stars for that. The entire theme would also have 5 stars if I could get used to the cumbersome Visual Composer...
Author response
Hello,
Thank you very much for your rate! We really appreciate your feedback. If you have some difficulties with using Visual composer, contact us via ticket system by this link https://themerex.ticksy.com/ Our support system will help you with a theme editing and Visual composer.
Best regards.
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