Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

you can find the plugin inside the theme package in the “plugins” folder. However remember that you can also contact us through this form for any technical informations : https://support.nicdark.com/support-contact/

Have a good day Bye

I cannot contact through your website. I need to purchase another license to help you fix the theme bug. though i already paid you in the past. As a result, i contacted themeforest and they advice me to comment here.

I develop my website last year and my website is active. How do i find the “plugins” folder now? this is what wordpress is saying:

This plugin has been closed as of 6 maja, 2022 and is not available for download. This closure is temporary, pending a full review. https://sl.wordpress.org/plugins/nd-travel/

Can you fix the travel management plugin asap please.

Hi,

don’t worry, the latest plugin version doesn’t have any problems.

Have a good day bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi. Already done that few hour ago. Waiting for a reply.

well done

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Pero no deberia de en principio el theme funcionar. Tengo problemas para ver el demo. No se muestra apropiadamente. Ya intente varias formas para instalar el tema y nada.

El demo no se muestra apropiadamente. Solo funciona el demo1 el resto no.

Hi,

here you can find the instructions on how to renew your support extension : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Have a good day Bye

Hi,

check this article for understand how to renew it : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Have a good day Bye

Tengo que pagar cada 6 meses por soporte. Para mantener mi theme actualizado? Inaudito

Hi,

not, the support extension it’s only for contact the support team, you are not obliged to renew it.

Have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

try to check this article : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

we have received your request yesterday, don’t worry the dedicated team will reply to you as soon as possible.

Have a good day Bye

https://prnt.sc/26fbcd8 hello I am missing the demo images why?

I need a refund. I hope to see your famous reply.

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Thanks

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

I cannot open a ticket because I get support expired. It’s just a basic question. Visual Form builder does not work in the packages. It’s not a issue with my site, I did a fresh install and it doesn’t work. Can you explain this please. Do we need to edit the files in the codes?

Hi,

Remember that you can also contact us through this form for any technical informations : https://support.nicdark.com/support-contact/

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks, our developer will reply to you as soon as possible.

Have a good day Bye

Hi,

I checked and I see that you have received your reply within the promised timing. Your username has an amazing average, an average of 20 hours, less than a working day. However please for any problems contact directly the support team as you did.

Have a good day Bye

Hi,

it is only under review, however there is a dedicated forum for these aspects, talking here can only be confusing.

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye