1955 comments found.
Hello, in your latest update I saw that you can book a tour as well. Does this happen only with elementor or is it possible with wpbakery as well?
Hi,
please contact our team through form present on our profile for any questions : https://themeforest.net/user/nicdarkHave a nice day Nick
Pre-purchase question, does your theme support Seasonal Pricing? I had asked on your page https://www.nicdark.com/pre-sales-questions/ but no reply yet.
Hi,
thanks for let me know, for sure they will reply to you as soon possible.
Have a nice day Nick
We need your help to activate the Elementor Pro License (which we urgently need for our website) and we’ve been neglected for days now. No reply to last ticket and if there is a reply, it’s vague and it doesn’t help us at all. Please provide us with an email address. We need the activation of the license for our website to be optimalized.
Hi,
Elementor Pro it’s not mandatory for use the theme, however if you need some helps the only way is through ous support platform so if you need more support please write again to our support team.
Have a nice day Nick
Hi
I have sent through a support ticket with no response, I am unable to change the descriptions in the Package section of the website. I will change the text but on the front end no change appears. Please get back to me urgently. https://support.nicdark.com/themes/ticket/package-builder/
Thank you.
Hi,
thanks for let me know, for sure the team support team will reply to you as soon as possible in 24 / 48 hours business days.
Have a nice day Nick
I need html verging ? do you have ?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/I see a lot of the questions asking if affiliate widgets are supported are answered in private chats. Can you answer here for those trying to decide on the best theme to invest in?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, it is also possible to enter tours without prices with only the Inquiry Form ?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello,
I can’t seem to delete the /index.php/ in my URLS.
I’ve changed it in the permalinks and then tried the correction methods via .htaccess and then via functions.php, to no avail.
As a result, I get a 404 error on my URLs.
Can you please help me?
??
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Hi,
Ticket opened, please check : https://support.nicdark.com/themes/ticket/delete-index-php-in-urls/.
Thanks !
Thanks 
Has anyone solved the problem of the menu not appearing? I want to know how they did it. Thank you
Hi,
please contact the team through the form present on our profile : https://themeforest.net/user/nicdarkHave a nice day Nick
Firstly’ how to get access to support login? secondly, i am getting error while installing Elementor Pro plugin..
Please have a look at the error
atal error: Uncaught Error: Class “ElementorPro\Modules\Forms\Submissions\AdminMenuItems\Submissions_Promotion_Menu_Item” not found in /home/aqutkvsz/public_html/wp-content/plugins/Xelementor-pro/modules/forms/submissions/component.php:70 Stack trace: #0 /home/aqutkvsz/public_html/wp-content/plugins/Xelementor-pro/modules/forms/submissions/component.php(190): ElementorPro\Modules\Forms\Submissions\Component->register_admin_menu_legacy() #1 /home/aqutkvsz/public_html/wp-includes/class-wp-hook.php(310): ElementorPro\Modules\Forms\Submissions\Component->ElementorPro\Modules\Forms\Submissions\{closure}() #2 /home/aqutkvsz/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #3 /home/aqutkvsz/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home/aqutkvsz/public_html/wp-content/plugins/elementor/core/admin/menu/admin-menu-manager.php(50): do_action() #5 /home/aqutkvsz/public_html/wp-content/plugins/elementor/core/admin/menu/admin-menu-manager.php(41): Elementor\Core\Admin\Menu\Admin_Menu_Manager->register_wp_menus() #6 /home/aqutkvsz/public_html/wp-includes/class-wp-hook.php(310): Elementor\Core\Admin\Menu\Admin_Menu_Manager->Elementor\Core\Admin\Menu\{closure}() #7 /home/aqutkvsz/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #8 /home/aqutkvsz/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #9 /home/aqutkvsz/public_html/wp-admin/includes/menu.php(161): do_action() #10 /home/aqutkvsz/public_html/wp-admin/menu.php(420): require_once(’/home/aqutkvsz/...’) #11 /home/aqutkvsz/public_html/wp-admin/admin.php(158): require(’/home/aqutkvsz/...’) #12 /home/aqutkvsz/public_html/wp-admin/plugins.php(10): require_once(’/home/aqutkvsz/...’) #13 {main} thrown in /home/aqutkvsz/public_html/wp-content/plugins/Xelementor-pro/modules/forms/submissions/component.php on line 70
Well now i have been able to resolve this issue.. however it is asking to activate the pro elementor and asks for usrname and password ..
how to activate elementor pro
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/I’m trying to install the content file on WordPress for the theme Love Travel and the demo of City Tour but it says “Failed to import nd_travel_cpt_1_tax_3”
I’ve tried to make a support ticket, but the form says invalid purchase code which is not true!
Please help me with this, it’s urgent
Hi,
thanks for let me know.
Most likely you are entering the purchase code incorrectly, if you continue to have problems please contact our team through the form below, we will help you to open your ticket and get in touch with the support team : https://www.nicdark.com/support-registration-login-problem/
Thanks and have a good day Bye
Interested in buying. Is it possible to put a limit on how many people apply for a certain trip? Is it possible to manage schedule? like if you would like a trip to be available a couple of predefined dates ? Best regards, Alen.
Hi Alen,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Demo is not showing menu
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/unfortunately i can’t open a new ticket. i sent it three times without any message that something happens. i have significant problems with the installation of the demo version, all plugins are installed.
Hi,
most probably there was a temporary problem, please try again.
Have a nice day Nick
Hello. The Support Forum seems to be down. I can’t seem to open a new ticket. Kindly check. Thank you!
Thanks for let me know, we are investigating.
Have a nice day Nick
Hello , We purchased theme today, unable to do import the theme pages & contents. Your documentation http://documentations.nicdark.com/ is not opening. Your support ticket is also not opening.
We look forward to import files and start the work, Kindly do the support at the earliest, How can we reach you. ?
Hi,
most probably it was a temporary error since all our channels are now active.
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/We are not able to change the Description of the Packages. We are not able to change the map in the Packages. We are not able to change the Itenary of the same.
A lot of bugs and issues. Kindly fix the same or do the needful Refund.
Waiting for your prompt reply .
ThankYou
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Why there is no Child Theme? strange..
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/This is not a support question but a standard that all WP Themes should have, I wonder how ThemeForest even let you release one without a Child Theme…
Hi,
don’t worry, you can contact our support team also for these types of questions.
Have a nice day Nick
Hi,
I am not able to raise support ticket as it is showing invalid purchase code.
Thanks,
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> https://www.nicdark.com/support-registration-login-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Hello. i want to buy this theme. but first i have a question. i have to create a website for my client. for development first i will work on my own subdomain. so first i have to install theme on my subdomain than after my work is completed, i will shift website data to my client domain. can i do that with same license? So when i will shift theme to client main domain. will my theme license work on the client domain?
Hi,
yes sure you can do it
Have a nice day Nick
