1857 comments found.
Hi, I bought your and as you know there’s 6 demo themes you can download and add your Wordpress site. I’m new to this so downloaded one and followed the steps from the video of how to set it up, it worked fine But then I realised I preferred one of the other themes (the 2nd one) out of the 6 available, so I went to set that up following the steps from the video which worked before but it’s not changing from the original one I chose in the first place Can I not change it now do I have to stick with that theme if not can you please tell me how to change it
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
When I try to import a demo like in your video in seconds 44. I see only hotels options instead of travel options and I can’t import the demos correctly.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hello! I bought your theme in 2016. http://joxi.ru/823wjRZc8BM1J2 Still, I have a question - How do I transfer my packages from the old version of Love Travel Version 2.6.1 to Version 4.0 ? http://joxi.ru/DrlyO1nfy15gzm
I just want to update the look of the site to a new version and that’s it. I had the “original demo”, and I want to change the theme to the “summer holiday”. I don’t need any more functionality.
Thank’s
Hi,
Remember that you can also contact us through this form for any technical informations : https://support.nicdark.com/support-contact/
Have a good day Bye
I would like to buy new licence and I test made import on old. I have tons of error like nd-projects/addons/cost-calculator/include/metabox-cc-save.php on line 220 and Undefined index: nd_travel_meta_box_contact_descr_cpt_3 in /wp-content/plugins/nd-travel/inc/metabox/mtb-cpt-3.php on line 471 and Trying to get property ‘post_content’ of non-object in /../wp-content/plugins/nd-shortcodes/addons/customizer/header/header-5/content.php on line 26 is this normal?
Old portal works ok but for new one I cant set up import demo properly. Are you sure plugins ND Cost Calculator and ND Shortcodes are fine with latest version?
Hi,
not, this is not normal, for any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
hello thank you cant add ticket because purchase code is invalid?
Hi,
yes sure you have to renew it for get support and open a ticket.
Have a good day Bye
I dont need renewed support I am talking about new theme licence but i dont know if i can upgrade theme with content or not. Demo import doesnt work on old portal with same theme what is basic function. For sure Ill not upgrade support then buy new licence for 1 new portal if I doesnt know if theme work. Otherwise Ill choose other template
Hi,
don’t worry if the theme is available for sale it doesn’t have any problems. It works well as all other 5800 users.
Have a good day Bye
Dear,
I need to update theme from 2. version to the newest theme version. I followed online documentation and want to check with you: - do we really need to install new wp in new folder, and then installing completely new updated theme? - is there more steps in proces how to copy all media, old content, adapting pages into new webspace? (which folders exactly?) Following description is not clear enough in order to update theme corectly and without problems.
Thanks in advance.
From online documentation: “We can summarize the major steps that we recommend to update your project to the new version :
install a new version of WordPress on a new web space perform the installation procedure of the theme that you can find here copy all media and your old contents in the new web space adapt the pages and the new components of your project using the new components”
Hi,
Remember that you can also contact us through this form for any technical informations : https://support.nicdark.com/support-contact/
Have a good day Bye
Hi, I have a problem with this item. Style.css not available, there is not! Why?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi, Pre-sale question
1. Does this actual booking system include in the theme? People choose a tour and add pax, example. 2 x adult, 2 x child 1 x infant and make a payment through the website? 2. Can people select tour date from calendar? 3. in the backend; admin can block some dates which is not available date? 4. Payment methods?
Thank you
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi Nickdark, This is my second message. 1st one was 7 – 10 days ago where I filled and sent here: https://support.nicdark.com/support-contact/ but there is no answer. As you see here https://hizliresim.com/itWZCD Sub menu is opening out of site wide limits. How can I solve it? Thnx
Hi,
thanks for let me know the dedicated team tell me that they have replied.
Thanks and have a good day Bye
Hi,
you have to write through our email, not here in the comment section. So if you don’t like the answer of our supporter reply to them, our dedicated team can’t read and reply through the comment section.
Have a good day Bye
Hi, when you use the package contact form and click request booking, how do you get to know which package was requested in the email received (besides the name, surname etc….) ?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Can you send to us the step by step demo import process?
Hi,
yes sure you can check the documentation or simply you can contact our dedicated team through this link : https://support.nicdark.com/support-contact/Have a good day Bye
Hi, I’ve bought your theme and I’ve installed it. I have problem with mobile menu. When I press menu (hamburger menu), menu is not showing. Please please please help me….
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I am not receiving password for the support account. I have so many doubts in the theme setting up for the WooCommerce.
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
I created a ticket. Please give me the support ASAP. Otherwise I do not need to use this theme. When I followed your installation video and try to setup woocommerce there are some issues. I mentioned all required details in the support ticket. Please check ASAP.
Thanks, you will receive your reply as soon as possible.
Have a good day Bye
Hello, Your theme looks very nice. However, I have a pre-sale question : when someone choose a tour and add pax, how can he make a payment through the website? Are the tours linked to Woocommerce?
Thanks in advance!
I have already sent my question a week ago on this link “https://support.nicdark.com/pre-sales-questions/” but I have not received any answer.
Hi,
don’t worry you will receive your answer as soon as possible.
Have a good day Bye
Hello,
I want to by this theme.
I have some questions: - Is there Login page ,Sign Up (register) page?I can’t fined theme In header Login icon has no link.
- languages also has no link .Does it work properly?
Thank you.
Hi,
thanks for the interest.
Yes sure the page requested are present.
However to ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Good evening, we would need to change the maximum value “10.000” to a higher value. What code do we need to change?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
How can I check the status of my support tickets? There is nothing in my profile that allows me to see what the status is. Thank you
Hi,
Simply log in to our support forum with the data you chose during registration, once logged in click on the button at the top right “My profile” and then click on the “Topic Started” link to see all open tickets.
Have a good day Bye
Hi, can the filtering system be customised? Such as creating my own filter options? Thanks, Nick
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
