nicdark

nicdark supports this item

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1539 comments found.

How can I put a WhatsApp icon at the top menu.

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

I am having several problems after I finally managed to set the theme up. 1. I want my menu with a different color and on BOLD 2. I want to to hide the menu in a mobile/tablet version as I have set up a mobile responsive menu. I have tried to edit the css however I might be doing something wrong because it doesnt change anything.

3. Besides setting new favicons and a header logo, I was unable to 1- Remove the themes favicon 2- Even after setting up the logo, I am facing a sizing problem, so I am wondering if the size should really be 200×100 px

Thanks

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi! The theme use visual composer?

Hi,

thanks for the interest.

Yes sure and it is included in the theme for free.

Have a good day Bye

hi.. how to change currency on the advanced search tab, the default is $ 1000 – $ 9000 , i want to change using my own currency

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi, I wanted to know if this theme supports transparent header for main menu?

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

My Query hasn’t been answered yet even after submitting the same to your portal. This is the second time I am asking. If you are so busy that you cannot answer presale question, then I don’t know what should I expect from support. My query is does this theme provide an option for transparent header for menu? Please reply Yes or No. Or I will have to just move on

Hi,

This is very strange, we answer all the pre-sale questions in 24 hours and my colleague told me that he has already sent the answer to you.

I will tell him to send the answer again.

Have a good day Bye

This comment is currently being reviewed.

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Framework is grayed out and thus not allowing us to make theme changes: https://snag.gy/RNLkT9.jpg

Do you know why that is and what we can do about it?

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

struggling with slider revolution please help me

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Purchased the thme and was able to setup the slider (slider revolution) first time but, now I am not able to edit my slider. What is the solution. Struggling with this and need an urgent assistance. Please assist me at your earliest possible.

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hey! Do you have plans to fix the compatibility with wordpress 4.9, you get more than 4K sales and does not have updates since a year and a half?

Hi,

the theme works without problems with the latest wordpress version.

The theme consists of 99% from the “nicdark shortcodes” plugin that we continue to update with new features. We update the theme only if there are problems with some premium plugins, if there are no problems it does not make sense to upgrade because all new features will be added through the nicdark plugin.

If you have any problems with the theme please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

Have a good day Bye

Need repair revslider / new revslider for php 7.1 please update sir :’(

``` 2018/01/19 10:51:43 [error] 10979#10979: 9550 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: [] operator not supported for strings in /wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /wp-content/plugins/revslider/admin/revslider-admin.class.php(552): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /wp-content/plugins/revslider/revslider.php(165): RevSliderAdmin->__construct(‘...’) #4 /wp-settings.php(305): include_once(‘...’) #5 /wp-config.php(89): require_once(‘...’) #6 /wp-load.php(37): require_once(‘” while reading response header from upstream, client: 182.253.69.50, server: , request: “GET /wp-admin/ HTTP/2.0”, upstream: “fastcgi://unix:/run/php/php7.1-fpm.sock:”, host: “” 2018/01/19 10:51:46 [error] 10979#10979: *9550 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: [] operator not supported for strings in /wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /wp-content/plugins/revslider/admin/revslider-admin.class.php(552): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /wp-content/plugins/revslider/revslider.php(165): RevSliderAdmin->__construct(‘...’) #4 /wp-settings.php(305): include_once(‘...’) #5 /wp-config.php(89): require_once(‘...’) #6 /wp-load.php(37): require_once(‘” while reading response header from upstream, client: 182.253.69.50, server: , request: “GET /wp-admin/ HTTP/2.0”, upstream: “fastcgi://unix:/run/php/php7.1-fpm.sock:”, host: “*” ```

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible. if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.

Than make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hello;

I want to know before ordering your template the possibility of having it in French language as default language?

Thank you

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hello I congratulate your team for this beautiful work. :) first request: can I change the default language on the template in french? if there is the possibility to have also English as additional language is good if not I want the French language on the theme, can you help me please?

secondly, what is the popup link to put on both commands (REGISTER & LOG IN)?

Thank you for your feedback good to you

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

austurki

austurki Purchased

hi i purchased love travel before long time but in fact i didt use it and i even didnt ask you one question when i import the demo…there is no demo images imported i want to know how to import the demo images if that is possible www.tourkea.com

austurki

austurki Purchased

hi do you mean that all buyer of this theme and me must download all images one by one and upload it one by one and cant import it all images by xml and only import 1 green sample image?? and you agree that there is no way to import all images in the demo automatically?

austurki

austurki Purchased

still waiting to confirm

Hi,

sorry for the delay.

Yes sure, you have the demo sample images included in the xml import content if you want change your images you can simply download the images used on our demo and change the images as you want on your site. This is also written in the item preview.

Have a good day Bye

Hello, i got love travel installed and fully customized it as well, one question is that pop up forms now doesnt work well on IOS is that something related to theme. Here is the URL, if you want to check: http://www.vietnameseprivatetours.com

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

I need help to improve the speed of my site. I just checked on pagespeed insights from google and has a 41/100 on mobile and 39/100 for desktop. There says there is some There says there are a lot of things I should do to improve the speed of my site like for example some JS that block the visualization of the upper content and some CSS, so it takes a lot to load. I would happily renew my support if you tell me you can help me to improve the speed of my site. Here is my URL so you can take a look:

http://europaviajes.com/

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hello I already sent a mail to support yesterday without having an answer. below my request ======================================= I have a problem on the page: ======================================= (http://voyagerengroupe.fr/packages/?advsearch=true&posttype=packages&keyword=&tax-0=destination-package&destination-package=&tax-1=typology-package&typology-package=&tax-2=duration-package&duration-package=&tax-3=person-package&person-package=&date_from=&date_to=&price_from_to=%24+1000+-+%24+9000&qnt-taxonomies=4) ======================================= When I click on the command sort by “name” or “A-Z” or “VIEW AS” I have an “error” message !!! ======================================= Attached the message as an attachment https://drive.google.com/file/d/0B1FcZze5ZumJSU5OVEFWZHpGalRYbEUxYlRqTmF0S1BGc0lF/view?usp=sharing https://drive.google.com/file/d/0B1FcZze5ZumJYjFHdHZYYU13YTNIdEZQYV9pZkpIeUpjNlBR/view?usp=sharing

Thank you for your feedback

Hi,

please share with me your ticket link, in this way i can check the response time of my Staff.

Remember that we guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ). We are a business company and like most of agencies we work five days a week, our rest days are Saturday and Sunday. ( Our working time is UTC + 0 )

Have a good day Bye

How to edit/custom top bar (as title info@travel.com, +44 5227653 etc) top bar

Hi,

for any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi, when I am trying to remove the date and price from the search using the ID, It won’t hide.

I need search option using only the keyword.

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

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