24 comments found.
Is this theme tested and compatible on versions of php 8.0 and higher?
Hi ThemeMasons,
The Theme is Tested with PHP 8.0 and higher versions.
The demo you are checking it’s used PHP 8
Thank you.
How can we debug it?
Hi Sockz7even,
Could you please write a ticket at our support forum, https://support.wpocean.com/
Our Support agent will help you about this issue.
also we will check and update the issue soon.
Thank you.
Hello, How can I remove the month in the countdown entirely because it make the countdown looks incorrect
Hello sir,
Can you please contact our support https://support.wpocean.com/Our support agent will help you about the issue.
Thank you.
How can I edit the general title background settings instead of fixing one by one? I recently installed a GiveWP plugin that created its own donations page but there’s no option to edit the title area background
Hi, for GiveWP custom form page option you need to enable it. Please contact our support they can help about this. Thank you.
Hello does this theme support woo commerce
Yes, Our theme support WooCommerce. Thank you.
The Countdown in counterdown hero just disappear, sitewide
Hello DigonDigital,
Can you please create a ticket at our support forum https://support.wpocean.com/ Our support agent will help you as soon as possible.
Thank you.
How can I change the countdown slider image? I can’t see the option in element or view
Hello sir,
You will find an option on Countdown Hero widget options there is a field for choosing image
Here is a screenshot https://prnt.sc/w5wc0ichai4B
For any kind of help please contact our support forum
https://support.wpocean.com/Thank you.
Hello, when the Envato Support has expired, will I be able to contact you via your website if any support is needed if I encounter an issue with the theme or will I need to buy extra support via Envato?
Hi Koco18,
We always update our theme, if we got any issue, or report our user about issue, we always fix the issue and update it on envato.
You can download the latest file from envato or contact me using our website, we will help you fixing the issue.
Thank you.
Thank you so much, I appreciate the feedback
You are most welcome.
Hi, if we purchase the theme, is it possible to have the PSD ?
Yrs sure, we will send you PSD file. Thank you.
i have problem with planner slider not working and i can’t edit in elementor showing blank
3572
Hi, Can you please create a ticket at our support https://support.wpocean.com/ our support agent will fix the issue. Thank you.
is this elementor or wpbackery
Hi MJ-Codes, We Used Elementor Page builder. Thank you.
How can I import the “Announcement Home 1” demo version?
Hello sir, After demo import just set the Announcement Home 1 from WordPress settings page. Thank you.
Hello, on the Envato store there are 2 Loveme themed ads for weddings. What is the difference between what costs 16 dollars and what costs 39 dollars? I already have Elementor Pro. Does the $16 accept build with Elementor? Thanks.
Hi exatoproducoes,
Yes, There are different, The HTML Template version price is 16 USD and the WordPress version price is $39. If you want customize using elementor you need to buy WordPress Version.
Thank you.
Please check ticket number – 3171 ( urgent )
Hi pskdev, Already a answered your question. please follow the support. Thank you.
hello, can you please check this ticket? i’ve been waiting for 2 days now
Hello sir, I have already replied. Please follow the ticket forum. Thank you.
Dears, during the demo import using your theme importer – I receive the following error.
New AJAX call! [ERROR] Failed to import “logo” (Medien)
Is it a problem to take care of – or can I continue with customization?
Thanks in advance
Hi nicolep58, Just logo is missing. You can continue customization & if you need any help feel free to contact our support forum https://support.wpocean.com/ Thank you.
Hi support Team,
what is the easiest way to make the the footer Widget with the short code: loveme_footer_contact_info and the attribute item_title executeable :
like an Email Link: test@test.com.de
or Phone: 555-666-7777
Many thanks in advance
Hello sir, Can you please write your Query at our support forum. Our support agent will answer your query as soon as possible. Thank you.
hello, can you please check Ticket #2881?
Hello sir, I have already answered your question. Please follow the support forum. Thank you.
Hello, will this work with the divi builder?
I am sorry, we used Elementor page builder. Thank you.
Hello, i have only one question. Are the pictures from demos included or not? Thanks
Hi, No preview image included in the Theme bundle. After Import demo you will get the images. Also if you unable to import demo data, Contact our support https://support.wpocean.com/ will will import demo data with images. Thank you.
is it possible to change the category headings to h1? This is important for SEO
Hi tskortez, After purchase please contact our support https://support.wpocean.com/ We will add. Thank you.
Hello, i would like to know if we can change colors of themes and logos please
imzette,
Thank you for your query,
You can change the color of themes and we used some vector image So if you want to change color of these vector shape and flower We can send you PSD and Vector Files.
Thank you.
