Chimpstudio

Chimpstudio supports this item

Supported

109 comments found.

Hello,

The layer slider is not installing, missing the header files How that can be fix it?

Please contact support via item support page, issue will be resolved there.

Hello, I have post a support before ticket # 766715, but I can’t login with that. Can I PM you so I can find the login for that ticket?

There was server issue that has been fixed now. Please try using support site, it will work perfect now.

Is there a way to fix the events page so that it shows the list view with the closest event dates first and the events that are further out last? I had it set up to show just “upcoming events” and it did that, but once I changed it to “all events” it shows them with the ones farther in the future first and the nearest last. I tried to submit a ticket, but the site isn’t working at the moment. Thank you.

Could you please contact support via item support page and ask them to fix it for you? I am sure they will do it in no time.

Good day,

Any pleans on including a donation page on this? Also, are there any plans on making it a high resolution enabled theme?

I am considering buying it.

HI@alroyndhlovu : Thank you for your interest in one of our theme, For now . We don’t have any plan yet to include donation page on this theme, Our theme is already high resolution enabled theme. Thank You

What plugin do you recommend for multi language??? thanks still love the site….

Hi,thank you for your purchase and interest in one of our theme.for Multilanguage purpose we recommend WPML plugin.thank you for appreciation.

Still no WP4.0 – 4.2 update for this theme? Sad.

Hi @Deedadon, I really apologize for the inconvenience you faced, Please be so kind and let me know your ticket# where i can trace your ticket status, as i am not able to trace your ticket with your buyer name. Thanks!

This theme hasn’t been updated since June 2015 even when I was promised an update 7 months ago, nothing happened. Buyers Beware!

Hi @Deedadon, Updates plans are onhold because of other important projects for now. You are free to write me all issues which you are having i will get them fix all for you until official update will not arrive. That’s all i can do it for you now.

Regards,

Still no WP4.0 – 4.2 update for this theme. Last update was done almost 9 months ago. Buyers beware.

Hi @Deedadon, Theme updates are already in queue, we often update our themes you can see our portfolio, latest version will be live soon. Thank you!

izen

izen Purchased

Could I add with RELATED PROJECT,NEWS and EVENTS carousel slider still NOT fix too Hope latest version will be FIX and live this month. Thank you.

Hi @izen, Please follow your ticket to check status of issue. Thank you!

denminn

denminn Purchased

Hello. I left a message on your support page a few days ago and I’ve not heard back. I’m having an issue concerning the sliders.

Could you please provide me the ticket ID so that I may see why it has not been responded? I have checked in my record, there is no ticket against your user name.

denminn

denminn Purchased

254341

I am having some problems. Everything is okay. I just need some help with one of the parallax. I am trying to set Events Parallax just like on your demo website. But it is not coming out right. Please let me know how I can give you access into my dashboard so you can help resolve my problem. I am also having problems getting Twitter API and YouTube API to work. Thank you.

Can someone please respond to my request above I posted 5 DAYS AGO? Why is it taking this long? I tried to log into the Support to create a ticket, but your system would not let me because I had a previous ticket that was closed and it won’t let me create a new ticket, etc. Justy quite confusing. So, I am asking to let me know how I can send you my log in information into my dashboard so you ca help me with the parallax (Events). I will send you a screenshot via email if you provide an email address. I hope to hear from you soon. I also have a problem with browsers. The site shows well in Firefox, Chrome, but not on Internet Explorer or Edge. Thanks.

Is Chimpstudio still paying attention to this product’s clients? It’s been 19 days since I contacted them and no answer. I have contacted them here, I sent them a message through their support system, still never heard from them. Why then are they taking the Support Money and not providing Support?

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