Nothing but trouble with this theme. I've tried downloading the demo content, but the demo importer does. not. work. Support basically keeps trying to suggest the problem is me. Nope. I've tried manually importing it, but THAT doesn't even work. Their file just ends up giving me errors. I purchased this theme two weeks ago and I've gotten nowhere. I'm done with it. It's garbage. I only hope I can get a refund on it. Huge disappointment.
I didn't find anything wrong with the theme I just didn't read the description and the team was so helpful when I asked they added something to me that wasn't included in the theme that was so extraordinary of them.
Theor are only fixed designs that we can't edit too much like text in left and image in right. we can't change the right box image to video or another paragraph. It's like a fixed theme.
We are sorry for the inconveniences you are facing.
As we have a lot of other users who's been using this theme without this type of issue. Would you please open a ticket so that we can look into the problem you are facing?
Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft support system Thank you, Asif Mahmud, SmartDataSoft Support Team
We are really sorry for the inconvenience you are facing.
As it is not possible to assist you from here. Could you please create a support ticket using the link below, we will assist and guide you in details. Please, don't forget to share your site wp-admin access there.
I have purchased many themes and use all sorts of Customer Support with my Website Company. Smart Data Soft is by far one of the best Customer Support I've used. They respond with an answer and code if needed within 24 hours. Plus, it always is a fix on first try. Also, the Theme works great with lots of options to customize.
Thank you for all your help to my numerous questions.
I never leave reviews on items I purchase unless I absolutely have to. This is one of those times. From all of the templates I've purchased here, this probably is the absolute worst. Definitely should have researched the developers more. From the typos in the page builders and editors, to the purposely limiting functionality of some of the elements that I'd want to simply change colors of, this is simply a poorly developed and built site. Even the automatic updates of the theme that links externally doesn't function properly and will not update. It's been exhausting working around the forced limitations or just careless thought of how a user may need to edit certain pieces of the site for branding purposes and such. Probably going to have to take a loss with my client and get another template to build their site with, because this one fell incredibly short in usefulness.
Hello, this theme is build for niche based . Where our user based is different. It is not create for multipurpose. So the theme is developed block wise. This how all use love to use and already used .
We never advertisement that it is full customizable.if you found any issue you should open ticket in our support system ,our support team will help to resolve
Theme is overall nice and sleek looking. I am disappointed that it isn't as customizable as I thought it would be given that it utilizes Elementor. It doesn't come stock with the ability to change colors individually like the usual Elementor, it looks like from their documentation that you have to use the 'add custom css' and enter code. Also the sections themselves aren't completely customizable either. Some of the widgets come permanently with the jagged border vs a clean cut line, sometimes weird spacing issues with the blocks that you can't change and the blog section doesn't allow for direct edits of information either (ie; can't disable/get rid of the comment area). Overall it's still nice and I love the composition of designs. I just wish it had more flexibility in the widgets control. If you want something super nice and is fine with the theme being pretty much as is, then you won't be disappointed. I will say that the customer support though was pretty quick and helpful - always a nice thing!