Discussion on Lucille - Music WordPress Theme

SmartWPress supports this item


This author's response time can be up to 1 business day.

283 comments found.

I am unable to use the premium license of slider revolution and WBBakery. Does the plugin also include visual composer?

Hi, Since you are an indirect purchaser of the premium plugin, you cannot receive and license key for the plugin itself. These are the rules on Envato, it is not something that we can change.

But you have the full rights to use the premium plugins included in the theme package (we’ve already paid extended plugins licenses to be able to distribute them for free to our customers) and you can update the premium plugins with the theme. Each new theme version comes with an upgraded version of WPBakery and Slider Revolution.

After performing each theme update, please go to Appearance – Install Lucille Plugins and update the premium plugins from there.

Hi, I’ve been using your theme for almost 4 years and I’m very happy with it. However, since a few weeks all icons (exception: fa fa-phone) are not visible anymore. All I see is squares.

I’ve already tried to fix it with your documentation: https://docs.smartwpress.com/how-to-fix-missing-icons/ With no success. Any chance that there is another fix? Many thanks

Hi, we have a fix for this in the latest theme update. Can you please check if you have the latest theme version? All the icons should be correctly shown in the latest theme version. Or simply send me the URL to your website here, I will take a short look.

Theme Version: / URL: https://fabianruetsche.ch/kontakt

Thank you

Hi, the html code for the icons does not seem to be part of the latest update. Do you have any kind of caching mechanism on your server?


blocbass Purchased

Hi, I was using Jam Session Theme since 2014 and I want to change now into this. Just to be sure as a non-native writer here: I will pay one time 64 Dollar (or similar in both EUR) and the theme comes with features like WPBakery and visual composer and slider revolution (to be used only for this one theme, but included with no more costs). And there won’t be any further costs (expect the listed support). Right?

Hi and thank you for being our customer. Regarding your questions: the theme purchase comes with: lifetime updates, six months of included support service, bundled licenses for the two premium plugins, access to the demo importer for all the theme demos. The theme does not include individual license keys for the two premium plugins, but you have full rights to use them (we’ve purchased extended licenses for the two plugins for that and you can update the two premium plugins through the theme mechanism). Please let me know if something is not clear or you have more questions!