974 comments found.
I’m having the same problem as RoslinDesign. I updated my theme, and the WPBakery plugin with the latest updates, but the template library is still not available. Any idea why?
Hi there,
For technical assistance, please open a support ticket at https://support.irontemplates.com and our support team will assist.
Thanks
IronTemplates.com
It’s pretty disappointing that you made me buy support, just to tell me I also have to buy the WPBakery addon for the templates. I’ve been using LUSH for almost a decade. So now I’ve spent double what I needed to.
Several of the plugins bundled with this theme appear to be outdated and may contain security vulnerabilities.
Vulnerable Plugins:
WPBakery Page builder <= 6.12.0 https://kb.wpbakery.com/docs/preface/release-notes/ Slider Revolution <- 6.6.12 https://www.sliderrevolution.com/documentation/changelog/
Can you please update the theme to include the updated plugins, or provide me with the relevant updates?
Hi Roslin, Most of the time every Lush version included the most recent plugin version, but the plugin update is not automatic. You have to do it by yourself.
Here the documentation about how to do it.
https://irontemplates.ticksy.com/article/12253/Hi,
I have done this, however the latest version of Revolution Slider bundled with the theme is 6.6.12, which is vulnerable, and WPBakery version 6.10.0, which is also vulnerable.
Can you please provide me with an update, or update the available version?
Hi Roslin,
We will release an update this week.
Alex
Thank you, update received!
You are welcome
Hi there. I just manually updated the theme to the latest version 2.9.17. And I’m having trouble updating the WPBakery Page Builder plugin. I’m trying to update, but for it you need to click on a link that should come to the e-mail, but the e-mail does not come. I already checked spam too. How can I be in this situation? Thank you for your reply
yes, thank you
It’s been now close to two weeks since I contacted the support with a refund request but no reaction at all. Are you still there Iron Templates??
Hi Maxsteinmusic,
We have contacted you through the support ticket you have opened in irontemplates.ticksy.com/tickets.
Thank you
Alex
Hi,
Support isn´t work … I can´t submit a ticket
Hi, I can see you have submited tickets. I will answer you right away.
Alex
I’m ready to dump Mailchimp. Does the theme work with Convert Kit?
Hi,
The LUSH footer newsletters feature and the Lush newsletter widget use only the plugin Mailchimp for WP, but it is up to you to use another newsletter plugin if you want. Be aware you will probably need some custom css code to style the newsletter form from a third part plugin.
Alex
Alex, Do you mean I’ll have to use the custom CSS in the LUSH footer area? There’s no place to add custom CSS there.
I mean if you are using a newletter form from another plugin, it will not be colorized by the theme color sheme selected in the theme option. And you will probably want more customization.
If you need to add custom css code, Lush has is own custom css option to wp-admin>lush>look and feel. But be aware wordpress has its own custom css option too at wp-admin>appearence>customize>additional CSS. And you can also use a stylesheet from the child theme.
Alex
Excellent. Thank you.
I appreciate that the template receives updates since I bought it in 2016.
There is currently a wave of warnings in Germany because of the use of Google Fonts, which are loaded via the servers fonts.googleapis.com and fonts.gstatic.com. I didn’t find an option to replace the google fonts with local fonts in the theme. Furthermore, it is problematic in Germany that the template uses third-party providers like connect.facebook.net, although I have not defined any social media. Furthermore, the server netdna.bootstrapcdn.com is used. I checked the services via webbkoll.dataskydd.net. I would have to install a cookie consent tool for these services in order to remain legally compliant, but I would like to do without it.
Hi,
To prevent all Google Fonts loading you need first to unset all google fonts set in the typography settings. Go to wp-admin>Lush>Typography And remove all google font by clicking on the reset button here or by selecting a font system as “arial”.
Once it is done, please activate the lush child theme and insert this code in the function.php file.
function lush_dequeue_googlefonts() {
wp_dequeue_style( 'font-opensans' );
wp_dequeue_style( 'font-josefin' );} add_action( ‘wp_enqueue_scripts’, ‘lush_dequeue_googlefonts’, 12);
Thank you
Alex
Thank you for the support, Alex.
You are welcome
Hey, on the spintable version, is it possible to disable the auto scroll that scrolls down to the soundcloud widget on page load?
Hi,
Thanks to have reported this. Our demo is now fixed. This behavior was caused by the soundcloud snippet here https://d.pr/i/IYjz7U. You just have to replace it or remove it.
Thank you
Alex
Documentation seems out of date as there is no “Import Default Data” menu option in the theme options. How do I get around that to import a demo?
Hi,
Please follow instruction from this documentation https://irontemplates.ticksy.com/article/12229/
Thank you
Alex
Not really a theme, just some pages built with wpbakery. Stay away.
Any plans on updating this theme? I noticed the last date is April 2021
Hi there,
This theme is very very stable and no bug has been reported. If something not working for you, let us know so we can update it as soon as possible.
Best,
IT
I have a message: “cURL error 28: Operation timed out after 5001 milliseconds with 0 out of 0 bytes received”
How to fix it?
Hi, Please open a support ticket to https://irontemplates.ticksy.com/tickets/ Thank you
Alex
It is a demo importer issue, after disable plugin everything is ok.
Any plan to update the theme and the WP Bakery Plugin? it’s throwing a E_COMPILE_ERROR error all around
Thank you
Alex
Hello @IronTemplates, can your Lush theme accept Vimeo videos (as well as standard mp4 videos) and play music continuously (via Ajax player) like your Croma theme can? Thanks!
Hi, You can use a vimeo video without worries. And No, Lush doesnt have a ajax continuous player.
Alex
Hello, I get this error with 5.8.2: “wp-content/themes/lush/includes/setup.php on line 6”
Hi, May I have your Url?
On the Lush Theme, since I updated it, when you you hover over an event it no longer shows the time of the event. Is this a planned change or a bug?
Hi there, The Countdown should still appear on the event hover. I need to investigate your site to understand what is going wrong here. Please open a support ticket to https://irontemplates.ticksy.com/ticket/ and please provide a login credential to the wp-admin.
Thank you
Alex
Countdown does still appear, just on hover it no longer shows the time. Don’t believe I can open a ticket as support has run out. Not sure this is a support issue, looks like a bug with the recent releases, not a user based problem.
On hover it used to show the countdown, event name, TIME and city. With recent releases it now shows countdown, event name, and city. The Event Time is no longer shown on hover. Thanks.
Hi, I understand you dont want to purchase support extension if the issue is caused by the theme update. But for now, you are the only customer to have report this, and we dont have this behavior on our side. To understand what is going wrong, we need access to the wp-admin. I m sorry but you have to open a support ticket if you need us to investigate your issue.
Alex
Hi. Great theme, and everything is pretty easy to set-up. One problem though, the sidebar is missing from any new blog post on desktop, event though it exists for the example posts.
I’ve selected categories and compared the settings, but it’s not clear why this is happening. Please advise how to fix.
Hi,
For technical assistance, please open a support ticket at http://support.irontemplates.com and our support team will assist you Alisha .
When you open the ticket, don’t forget to include your wp-admin credentials. We will fix your issue.
Alex
I am a bit worried about upgrading WP. Is Lush compatible with WP 5.8.x ?
Yes absolutely!
hi Alex, i want to purchase the theme, but need your confirmation… Could Lush theme run on PHP 5.6.x ? or WP 5.7.2
Yes it runs on php 5.6.x and also php 7.x.and any WP version.
I’ve had this theme for years and just did a refresh of my site, but now I’m interested in a horizontal menu. What’s the most compatible theme you have with Lush that also has a horizontal menu?
Hi there,
Thanks for reaching out. We are working on a new theme that has very nice horizontal menu. If you’re interested, please have a chat with us at https://irontemplates.com and we will answer to all questions you may have.
Cheers,
Max
I looked over there yesterday. Where do I contact you?
Do I need to open a ticket?
