35 comments found.
Hello, will you be publishing any updates to this theme? Thank you!
Hi mate,
Of course!
You will get a notification from ThemeForest if our theme have any updates.
Kind regards!
Hi, Is it possible to show the description of the item in the upper block where we also find the price (next to the image)? Another question is it possible to activate related products of my choice? thanks
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Where can the breadcrumb background image be set? I can’t find it under the theme settings.
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi, is it possible to upload the demo images so it can be easy replace the images with our?
Thanks
Hi mate,
We have responded to your email!
You can check your email.
Kind regards!
¡Hi! Buy the Luxywine theme, I would like to know how we can add images, with text and links in the product description section as shown in the template.
Thank you very much for your support.
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hey
I just bought your wonderful theme and am having some issues uploading it to my shopify store. Every time I upload it I get given the response:
“zip does not contain a valid theme: missing template “layout/theme.liquid”“
Can you please help? I would love to get your theme up and running on my existing website as soon as possible!
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi there! I’m trying to upload your theme into Shopify, but I have this kind of error: zip does not contain a valid theme: missing template “layout/theme.liquid” Any idea how to resolve it? Thank you, Elisa
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi, we purchased this Luxywine shopify theme and there are no dummy images in it at all when we upload the zip file. Do you not include the images? How do we know all the correct image sizes when there are no images at all in the files? Thanks. Please come back to me asap. thanks.
Hi mate,
Please send your support request with some images via: engotheme@gmail.com
We will check it for you!
Kind regards!
Is the theme multilingual?
Hi mate,
Thank you for your interested in our theme.
No problem. You can use any app with the feature you want: https://apps.shopify.com/search?q=multilingualLuxywine theme is compatible with all valid apps on App Store by Shopify!
Luxywine really is a very wonderful theme. Hope you will buy Luxywine theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Hi, I need to hide “new” label on collection carousel on Homepage. How I can do this? Thank you.
Hi mate,
You can enable/disable it in Customize > Theme settings > Product
Kind regards!
Hello,
I would like to change the description box from underneath the pictures in the product page to the right of the page, right next to the pictures will that be possible ?
Hi mate,
Please send your support request with some images, demo link via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello
I just bought the Luxywine for Shopify Theme on Themeforest and I was wondering where I could find a tutorial for this them?
Thank you!
Hi mate,
You can see it. Guides online: http://landing.engotheme.com/shopify/luxywine/documentation/index.htmlKind regards!
Hello, i’ve recently bought your theme, and selected the “Luxywine-home2 ”. I’ve done successfully all the customization, but on mobile the header i’ve chosen (header v3) doesn’t recognise the logo image (i’ve uploaded a .png) and the new color setup. Any solutions?
Thanks.
Hi mate,
Thank you for sending us an question! We are having a long holiday.
You can send your request via: engotheme@gmail.com We apologize for this inconvenience!
Kind regards!
Good day
I have recently purchased this theme for a client website and would like some assistance with knowing how much of the theme features can be merged into one .
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hello i want to custom the cart page idont find where it is can you helo please ? An example here (and yes i am a verified purchaser of the theme here is y code : 61e8a5d7-9a87-483f-adc6-88bea4cf7421
And here is the example : https://noel-de-brau.com/cart
I don’t know how to custom the header image in the cart thanks
Hello the theme as a problem with the header on mobile the logo is not there can you help ? Thanks for your answer the liquid file was there but you have several homes that’s why i had the error on the zip file thanks in advance for your previous help
PS : the website if you want to check the homepage on mobile : https://noel-de-brau.com/
Hi mate,
Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello Again,
I would also like to ask why my logo shows when the theme is full screen but dissappears on mobile version or when making the browser window smaller….
thank you
Hi mate,
You are sending too many requests for us.
We can not control all of your requests.
Please reapply all your requests and send us a single mail via: engotheme@gmail.com
So we will support you better!
Kind regards!
Hello, I just purchased the theme and im trying to add products but the images show in different sizes and always too large. When I got to resize image and reduce the height px (Keeping aspect ratio) the image keeps showing big and simply reduces the quality.
Can you please help thanks!
Hi mate,
You are sending too many requests for us.
We can not control all of your requests.
Please reapply all your requests and send us a single mail via: engotheme@gmail.com
So we will support you better!
Kind regards!
Hello o have an error with the theme i just bought the liquid file for shopify is missing when i upload the file in shopify can you help me please or give the good file ?
Here is my purchase code 61e8a5d7-9a87-483f-adc6-88bea4cf7421
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Does this theme today work on the latest Shopify?
Hi mate,
Thank you for your interested in our theme.
Of course! Luxywine theme works on the latest Shopify
Luxywine really is a very wonderful theme. Hope you will buy Luxywine theme and become a our dear client.
We believe you will be satisfied!
Kind regards!