Hi,

This can happen if you added email with some small spelling mistake (this happens with some of our users) OR if our email considered as Spam and goes to Spam instead of your Inbox.

But don’t worry. Just email us your details at contact@pbminfotech.com with the problem so I will find the ticket and will reply you with all the details.

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Hi,

We didn’t tested the final released version. Our team is testing now and will let you know.

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Hi,

Yes we see your ticket and replied it. Please reply on the ticket page directly so we can discuss on one page.

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Hi,

We our email bounced back and not delivered to you. I am sending you email. Please reply on the email directly.

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Hi,

Yes we are planning theme update. The update comes with solution for some bug fixes and some small enhancements and also all latest plugins. We will update our theme in next 4 to 6 days.

Also the Before & After feature can be done with a plugin. The plugin name is Ultimate Before After Image Slider & Gallery plugin. You can use it to show before/after images. We already used this plugin in our another project and it’s very good and easy plugin.

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Thanks I appreciate the info.

Hey, just submitted a Ticket #677444 on your new support portal. Compatibility issues with the latest Elementor v3.6.1. Please response to the ticket when you get a chance. Thanks.

Hello,

Thanks for your message. Yes we are already working for compatibility issue and it’s already solved on our server. We are planning to update theme at today. Currently it’s under testing. I will provide you update on the ticket page directly.

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I have my plugin settings set to Auto Update most plugins so I don’t have to do it manually each time. I guess I’d need to deactivate auto update since this issue will occur on occasions in future Elementor updates huh? I thought Lyfpro is up to date with Elementor in real time.

Hi,

Best regards,
Cheers from the Designervily team

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Hi,

Here are our comments:

1) How is the Theme & bundled plugins get updated? Envato Toolkit or directly from your repository?
—The theme will get update via Envato Market plugin. The bundled plugins will get update inside our theme. So you will get message on in admin section, after you update our theme.

2) Is this theme compatible with most of the Calendar Bookings plugins for customer appointments, etc? Such as Bookly for example
—We didn’t tested with all plugins but yes we tested with Bookly and other plugins and it’s working perfectly. Please let me know if you have any issues and we wil solve it.

3) I assume all page header and page background colors are easy customizable?
—Yes you can customize background color easily. Also you can change colour globally as we are providing global color selection too. For headers, you can set header for full website. But there is no direct option to set different header style for different pages.

4) I see this theme has not been updated since launch date Jan 19. Is it fully compatible with the latest WordPress?
—Yes it’s fully compatible with latest version. Also we are planning to update theme in 2 or 3 days so you will get latest theme and latest plugin soon. Also you can contact our support site so we will send you (or directly update on your server) the latest theme.

Best regards,
Cheers from the Designervily team

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Thanks for the quick response. I’ll review further and perhaps buy your theme next week.

Hi, coupe more pre-sale questions:

1) Are you able to integrate Zoom Meeting feature to this Theme? For example, click a button and Zoom Meeting window pops up to log in, etc. to join a Zoom Meeting. I saw this feature on another theme, let me know.
2) If my Logo is larger in height and width, the logo width or height max can be set so the logo can display in larger size, yes? Just making sure the Main Menu bar area is flexible or set in height with the logo inserted to the left.

Thanks!

Hi,

1) Are you able to integrate Zoom Meeting feature to this Theme? For example, click a button and Zoom Meeting window pops up to log in, etc. to join a Zoom Meeting. I saw this feature on another theme, let me know.
—Yes we will add it. So you could add Zoom link in social icons list and also on page content too.

2) If my Logo is larger in height and width, the logo width or height max can be set so the logo can display in larger size, yes? Just making sure the Main Menu bar area is flexible or set in height with the logo inserted to the left.
—Yes right, you can upload square or longer logo with any size. The logo will automatically fit in the header area.

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Thanks

Hey, is it better for me to wait until you update to the new theme version before I buy and start customizations? Because if I do it now and import the demo data, what happens when you provide a theme update with new features and demo data? Would I need to re-import? For example if you add the Zoom feature, I want to be able to import the exact demo data as shown on your demo pages. Let me know. Thanks!

Is there a “Coming Soon” page or “Site Under Maintenance” page available on this theme? I didn’t see it in the demo site. Let me know. Thanks.

Hi,
Thank you for asking. There is no direct option to show coming soon or under construction message in our theme but you can use any plugin for these. Here are some plugin you can try.
https://wordpress.org/plugins/under-construction-maintenance-mode/
https://wordpress.org/plugins/wp-maintenance-mode/
https://wordpress.org/plugins/minimal-coming-soon-maintenance-mode/

Best regards,
Cheers from the Designervily team

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Thanks. So when will your theme have the new version ready to download?

Hi,
We will release Lyfpro theme update in 7 to 10 days.

Best regards,
Cheers from the Designervily team

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I thought you said within 2-3 days last week. Alright, Thanks.

Hey, I just submitted my first support Ticket ##743471. Just want to make sure it’s a private ticket, and not public, correct? I did log in to submit, not as guest. Thanks.

Hi,

Yes our support system is private also you will get reply soon.

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Thanks

Hi there, just updated Lyfpro to v1.1. I didn’t see the Zoom features you said last time you would add to the next update: Add Zoom link in social icons list and also on page content.

Let me know. Thanks!

Hi,

Yes we missed to add Zoom icon. We just added it and updated our theme. Please update the theme and let me know if you have any question.

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Thanks for the add, but is there a better Zoom social icon you can use? The one you have now isn’t much of a “camera” style icon, hard to tell what it is.

Also, how do I add the new zoom button to the page content? What shortcode do I use? Thanks

Hi,

For the icon, the icon is official icon on their website so we used it. Please guide us which icon you prefer? Please provide us sample image so we can try to add it.

The shortcode is [dsvy-social-links] but this will show all social links.

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