304 comments found.
Hi, there is a problem with some parts of page with products, when you roll over the product image it shows gallery one by one which is great but in my case , the last or first image on mouse over becomes white ! you can check and move mouse over our products in all parts of page : pumpy.ir
Thanks
Hi,
Can you send us a screenshot about the issue through the following contact form, please? We will check it in detail.
Best Regards.
I think I should make a video. Ok I’ll send it. Tnx
You’re welcome.
Hi. did you check the video? is it clear?
We replied your email.
Best Regards.
the wishlist shortcode is wrong
[ti_wishlistsview]
Hi,
You can use [klbwl_list] instead of the old code.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Hi Team,
Kindly reset my Theme activation code. Going for live site. thank you
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello,
I tried getting across to support but I couldn’t because my support period expired. Note that I am reaching out because I want to deactivate my license which I used on a directory while developing, now I want to use it on the proposed domain. There is no room to deactivate the license and reuse again. Please help me sort this. Its very urgent. Thanks
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Reset my purchase code.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I’m trying to register and still getting an error.
Hello, kindly reset the code again.
I lost my support, but I need the images of my products not to look pixelated on my mobile, can you give me a CSS code? thanks
Hello. Is there option to set All Departments – categories menu to be always in EXPANDED state on mobile devices? Thank you
Hi,
Yes. If you can contact our support team, they will gladly help you about that.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Hello, i need to reset my license code, can you help me?
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi, I need to reset my theme activation code.
I got it for a friend, now I want to test it on a staging site and move it to a production site. do i need to ask for support everytime or can i deactivate it within the theme?
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Thank you
You’re welcome 
Please i want reset my purchase code.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I have been using the Machic theme on a staging server and now intend to use it on the production server for the same project. However, when I attempted to activate the Machic theme through the theme setup option, I encountered an error message stating “Purchase Code Registered Before.” Can you please assist me in resolving this issue?
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
what is the shortcode for compare page?
Hi,
Can you contact our support team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Hello, I cannot change the “No results found for” text in the search form with Loco Translate. I couldn’t find it in the php files either. How can I do that ?
Hi team,
I have a question about the Electronics Store home page. Is it customizable? I’m wondering if it’s possible to add more banners, new sections, new product sections, videos, and category-wise product sections.
If so, what are the different ways to customize the home page? And are there any limitations?
Hi,
First of all, thank you for your interest in Machic.
You can add unlimited banners, sections, new products sections etc..
You can check our documentation for more details;
If you need further assistance please let us know.
Best Regards.
hello. Why does the installation wizard skip content import?
The results come out correctly when installed locally, but the results do not come out properly when installed on the server.
Hi,
Can you contact our support team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
hello , am intereted in this theme but I would like to know whether it is compatible with php 8.2 , also do you guys upgrade the theme’s php compatibility or not , because currently am stuck with themes whose developers don’t upgrade and hence a waste of money and time . I would like to know this before I can place my order
Hi,
First of all, thank you for your interest in Machic.
1-) We didn’t check the theme with PHP 8.2. However, you can try the theme with PHP 8.2 and you can contact our support team when you ned any help.
2-) We update the theme regularly.
If you need further assistance please let us know 
Best Regards.
Hello. Could please check if your theme is fully compatible with AliDropship: https://alidropship.com/?
Hi,
The theme is fully compatible with WooCommerce but we didn’t check the plugin with the theme before.
If you need further assistance please let us know 
Best Regards.
Hello, please, I have modified the url of my website, how could I transfer my license to my new page, that is, my license goes from the old one to the new one, can you please help me?
Hello, please I need to know my purchase and license code, I lost it, thank you
Hi,
You can check the following article to find the purchase code.
Best Regards.
The mobile sidebar menu has a bug (at least on IOS devices) where you have to click twice on a link for it to load or open. I went to the klbtheme website using my iphone and tested this on their website and sure enough it has the same issue. This is not local or isolated to my installation as my old and new installations have this issue, and also the klbtheme website has the same issue too. Please fix and push out the update. Appreciate it. Thanks!
Hi,
Can you give us more details through the following contact form, please? We will check it in detail.
Best Regards.
I’ve sent you an email through the contact form.
You can continue through mail. We will help you asap.
Best Regards.