52 comments found.
Hi, Can you please let me know how I can transfer my purchased-updated theme from my current host to another new one? Many thanks
You can read more about it here https://thimpress.com/knowledge-base/how-to-deregister-license-on-old-site-and-activated-on-new-site/
Hi, I bought the theme, but I don’t know how to edit the theme text content.
Hi,
Which block do you want to edit? Is it possible to attach a photo of the item you want to edit?
Thanks & Regards,
ThimPress – Customer Service
Thank you for replying, I fixed the problem. But I have now another problem that I want to make my theme to be ( rtl ).
Hi,
You just need to change the language of the website to the language of the country using the RTL layout, the website will automatically switch to RTL.
Thanks & Regards,
ThimPress – Customer Service
Can you please tell me the steps in order to make my theme RTL, I hope you can help me because this is one of the biggest problems I want to solve on my site.
Hi,
You just need to go to Dashboard / Settings / General / Scroll to “Site Language” / Change language to the language of the country using the RTL layout
Thanks & Regards,
ThimPress – Customer Service
Thank you so much for replying. The problem is resolved partially, where the whole website is flipped horizontally ( RTL ). But there are still two main issues: 1- the text is still appearing in LTR not RTL. 2- The sidebar of the WordPress still floating in the left. It should go to the right. Please help me with these issues.
There is another problem on the theme. When I insert image in this div with class ( .thim-sc-block14 layout-1 > .big-item ) this happens—> https://snipboard.io/3i5AMW.jpg
The image ( post image ) must fit into the div element, whatever size it is set to. But in the theme it doesn’t. The image Hight should be at least 800px to fit the div, and that’s not what I want. Please help me with this issue.
Why the image is showing like this.
There is a white rectangular in the right.
You can see the image below…
—> https://snipboard.io/ZDP8dF.jpg
Please help me.
To get support from ThimPress, please go to the forum https://thimpress.com/forums/forum/magazette and create a ticket, our support team will check and answer you.
I have successfully created a new topic and described my problem.
https://thimpress.com/forums/topic/image-is-not-covering-the-div-box/I just want to know when you will respond to my topic, and also when you will fix the problem.
Please help.
Please follow your topic, our team will response it now.
Thank you, I replyed. You can now login to my WordPress and solve my problem.
https://thimpress.com/forums/topic/image-is-not-covering-the-div-box/Yes, please stay tuned and chat on our support forum. Our colleagues will support you.
I Tried this subscription option but it has no effect. I should have received a confirmation/verification email, but this did not happen. If it should happen without that confirmation, I did not receive any news on my email yet. And where in CPanel I can find the emails of those subscribers.
See the image via this link:
https://snipboard.io/7svUcL.jpgHi,
Please go to the Magazette forum: https://thimpress.com/forums/forum/magazette and create your topic. Our support team will check and then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
I want to solve a problem in a template I want to communicate with you. Send me an email to contact you. I bought the model yesterday
Hi,
Please create a ticket on our forum https://thimpress.com/forums/forum/magazette Our support team will check then answer for you.
Thanks & Regards,
ThimPress – Customer Service
Is there another way to communicate I did not understand this way to communicate with you, my brother, I want to communicate with you is necessary
Please read this guide: https://thimpress.com/how-to-get-help-from-the-thimpress-support
I registered in the account and activated the account, the purchase code that I bought for how much the dream will do
I have registered for a thimpress account
Let go to the forum and create a ticket: https://thimpress.com/forums/forum/magazette Our team will respond as soon as possible.
You have entered the purchase code
Your purchase code submited, please create a ticket to get support better.
What are you saying, are you laughing at me? You paid 6 dollars for the support meze and 29 dollars for the valet
??
To get support from ThimPress, please go to the forum https://thimpress.com/forums/forum/magazette and create a ticket, our support team will check and answer you.
Hello,
I’m a user who bought the Magazette theme in November, and I’ve been using it for a few months on this bgame.news domain. From today the function of setting the featured image has disappeared. I updated the theme, I updated the plug-ins, I emptied all the chaces possible, I tried all the browsers but nothing. I do not know what to do, please, help me!
Hi,
Please create a ticket on our forum https://thimpress.com/forums/forum/magazette/, our team will check for you.
Thanks & Regards,
ThimPress – Customer Service
Como obter o plugin WPBakery 6.x.^ neste tema? Estou tentando fazer o update do plugin, pois a versão 5.4.5 tem problemas com PHP8.
Hi,
Please go to your WordPress dashboard -> Magazette -> Plugins -> update WPBakery Page Builder to the version 6.x.x
Thanks & Regards,
ThimPress – Customer Service
does it support google adsense?
Hi,
Of course, our theme support google adsense.
Thanks & Regards,
ThimPress – Customer Service
Hi, my website keeps loading and loading and never stops loading, When I add the page loader. How do I fix this?
Hi,
Please create a ticket on our forum https://thimpress.com/forums/forum/magazette/, our team will check for you.
Thanks & Regards,
ThimPress – Customer Service
I get a 503 error. The page shows the following: “Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.”
Please could you just give me a documentation for the website theme or remind me on how to remove the page loader.
I am not comfortable signing up on a third party site to create a ticket. I would rather discuss here on theme forest. I hope that is fair.
Thanks. Hope to hear from you soon.
Hi,
Please read here: https://thimpress.com/how-to-get-help-from-the-thimpress-support And we have a documentation here: https://docspress.thimpress.com/magazette
Thanks
English: Hi; Customization menu does not work correctly! It is not possible to make changes to the menu colors! ... The menus always remain blue when you want to make changes. I’ve been dealing for days. Please help me! Best Regards…
Turkish: Merhaba; Özelleştirme menüsü doğru çalışmıyor! Menü renklerini değişiklik yapmak mümkün değil!... Bir kez değişiklik yapmak istediğinizde menüler hep mavi kalıyor. Günlerdir uğraşıyorum. Lütfen bana yardım edin! Theme: AutoCar
Hi by_erkol,
I will need to check your site more carefully. Please send me a request to hadt@thimpress.com with subject “by_erkol – Magazette support”
Hi, i’ve already purchase theme but i’ve a problem. Large image in media is converted to 640 pixel instead of 1024 pixel that i’ve set in “settings>media”. Let me know Thanks Jac
Hi, thanks for your question and sorry for the late respond. Please create a support topic on our support forum here so our developers can discuss with you and help you out: https://thimpress.com/forums/forum/magazette/
You can check this note on how to create a support account and create a topic: https://thimpress.com/knowledge-base/create-account-submit-support-ticket/
Hi My website is blocked on the download page https://www.suivezlafleche.fr/
Hi, I’m sorry for the late respond. Seems like your license is expired. Please send an email to our supporter at dong@thimpress.com so we can help you out. Besides, it is our recommendation that you renew the license so you can receive better and faster support quality.
Hi franklitjens,
Thanks for your report. We’re going to fix this
Regards,
Thoa Kim
thank you!
please reply here when it is fixed, because it’s the issue that prevents me from buying it.
if this issue also fixes the scroll limitation…I’m all on board 
Hi franklitjens,
It has been fixed for a while Check it out pls
Regards,
Thoa Kim
Anyway to add megamenu??
Found it thanks! but Images too small!
Appearance > Customize > Header . Social Links – NO SOCIAL LINK HERE? How to add all our social links to website???
Added the Topic at your Forum too – but nothing here and there too – Do you offer the support your theme???
I cant customize theme. it failed create style.xxx.main.css file. on /uploads/tc_stylesheet folder. How to fix it. Tks
Can I embed my own custom videos In the featured area of the single post? I’m not talking about mp4 I’m using a MONETIZED EMBEDDABLE PLAYER.
Hi evilnoise,
Can you please be more specific about “MONETIZED EMBEDDABLE PLAYER”?
Regards,
Thoa Kim
Hello! I need PSD Tempate to coordinate it with the customer site. You can provide it if I buy this wordpress theme?
Hi Aidar28,
We do not include PSD Template in our theme.
Albert
Hey,
I’m having trouble using woocommerce with this theme. My product pages only show the image and description, but no price or button elements. Is there anyway to fix this?
Hi Cosmitallnc,
You can create a ticket on our support forum with the site access info so our supporters can assist you? https://thimpress.com/forums/forum/magazette/
Albert
I like this theme. I wonder is this theme have infinity scroll page like mag wp theme?
Hi txdvil,
The current theme has no support for scrolling infinite pages like our Mag theme.
Albert
