120 comments found.
Does this template have a mobile app? And is it possible to make premium subscriptions for certain articles?
Hi there,
Thanks for taking an interest! We do develop WordPress themes and not Apps, though all our themes are responsive and behaves well on smaller devices. You can always check our theme on any device in order to see the performance.
When it comes to article subscription, you should know that this is not included within the themes options but can be achieved with some third party plugins. Please note that this has not been tested and we cannot guaranty theme compatibility.
Thanks for understanding and let us know if you have any additional questions.
Support
Select Portfolio part of
Qode Interactive
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Hello Select theme, thank you guys for creating such an amazing theme. I have an error that comes up whenever i want to use the Home 1 page. I have submitted a ticket twice on two occasion but no reply as of yet. I would like to be attended to please.
I have tried multiple times to reset wordpress and by deleting the theme but it seems to be an issue with the theme’s first home page. It will be great i someone replied in a timely fashion. Thanks
Hi there,
We’ve located your ticket and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center.
Support
Select Portfolio part of
Qode Interactive
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Hello Select-Themes, Thanks for this wonderful theme.
1 Question
Can I restrict the categories to be shown in the top-bar?
In your demo, you have only few categories, but my business model has more than 20 categories. It will disturb the design, I had issue with other theme, so asking you.
Reference: https://imgur.com/gD1k7nl
Hi there,
We are glad that you like our theme!
You can add more categories but you will probably have to add some custom CSS code in order to set the design of the top bar.
Support
Select Portfolio part of
Qode Interactive
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Hi. Is this theme compatible with Wordpress 5.8.1? Thanks!
Hi there,
Thanks for taking an interest! We haven’t tested our theme with WP 5.8 yet. You can try using this plugin as a temporary solution: https://wordpress.org/plugins/classic-widgets/ until we release an official update, which will for sure be soon.
Do let us know if you have any additional questions.
Support
Select Portfolio part of
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why is your theme so expensive with very demos
Hi there,
This theme was made for select audience groups. The amount of attention we devoted to every single element, the special design approach as well as the advanced theme functionalities, set this item apart and make it more exclusive.
If you have any additional questions please let us know.
Support
Select Portfolio part of
Qode Interactive
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and what select audience groups are those? is it different from Newspaper or JNews themes?
Hi,
You can check this article – Top 21 Blogs and Magazine Websites Made With Qode Themes.
All of the theme features are listed in the Theme Features list and displayed in the demo. For more detailed overview of theme’s options please check the documentation in this link. We haven’t done any comparison with other themes, so we don’t have any comparison table. Thank you for understanding.
Support
Select Portfolio part of
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Hello, Could you please direct us at this issue: to set up the articles on the main page we need to find the post’s id. Where do we find the post id?
Thank you.
Hi there,
Thank you for reaching us!
You can check post id by navigating to Posts > All Posts and hovering over post. ID of the post should be listed in the bottom left corner as shown in screenshot.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.
Support
Select Portfolio part of
Qode Interactive
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It’s an amazing theme. But let me help , how to add mega menu ? like demo
Hi there,
Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002324097-How-To-Create-A-Wide-Mega-Menu If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
Select Portfolio part of
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Hi, will the theme be compatible with slider revolution?
Hi there,
Revolution Slider comes with our theme and it works perfectly well.
If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
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Does it fully support Vietnamese?
Hello there,
Thank you for reaching us!
The theme is translatable and to translate any label inside the theme or bundled plugins you may find article in this link helpful.
If you have any additional questions please let us know.
Support
Select Portfolio part of
Qode Interactive
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Hello, can Tik Tok be connected to the website?
Hi there,
We do not have this feature included within our theme, however you can always embed Tik Tok videos to your posts and pages. Or you could consider using a third party plugin for this purpose, please understand that we have not tested these plugins and cannot guaranty theme compatibility however you are always opt to test this on your end.
Thanks.
Support
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Hi Guys, So from beginning. I really love Ur theme. Really. But I have lots of issues. 1) Video popup is not working (yes I upgrade theme) 2)all time something in settings of graphics is moving. I mean, on one post header is white, on other black. I changing everything on “default” but the same situation. 3)U was writing something about updating of themes. And okay I do it….and now I’m in black hole. Because Ur updates just crash my work. On front site I cannot click any post, button nothing, text change a font style, lots of graphics just dispirited. What now? ? ?
Hi there,
Thanks for writing in and sorry to hear that you encounter difficulties. As it is a bit hard to tell from here, not having your website, please check if you have updated the latest version of the theme and its plugins (we do see that you are mentioning that you have, but many people forget to update the plugins manually). If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Also this article here can help you as well.
As we said, we can only guess what might be the cause, however you are more then welcome to send us your website URL so we can check.
We hope this helped.
Support
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Hello,
Nop, U don’t help. I manually updated all plugins. Pls. text me via mail oleksy.michal.oleksiak@gmail.com I ll be give U a pass to my website. Because, now I all time I have “coming soon”.
Hi there,
Please, send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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But I just texted in last post. Guys text to Me. Not I to U.
Hi there,
Once you send a mail it will automatically open a request where our support team can check any issue on your end, so please do so.
Thanks.
Support
Select Portfolio part of
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Hello, we just purchuased the maggz theme and even though we chose the “home 4” selection, we are facing a problem with the “select options” sidebar. We are making header and footer selections and after the saved changes nothing changes inside the theme. And the other thing is, why when we choose the preloader “home4” page, it doesnt apper just like the demo?
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Select Portfolio part of
Qode Interactive
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Hi, your test demo login details are not working.
Hi there,
Please try now.
Support
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Hi, Hello, I have problem after WordPress updates. Visual Composer(WPBakery) is not working. Can U help with this?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Select Portfolio part of
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Video Block 1 is not working on my Homepage (https://www.digitaldivemedia.co/), when I click the video sometimes nothing happens and sometimes I get the error message “Image cannot be loaded. Make sure the path is correct and image exist.”
How can this be fixed?
Hi there,
Please check that you have entered the correct URL of the video. If you still need assistance with this we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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Yes it’s the right link. I’ve just submitted a request at the help center. Thanks!
Hi there,
Thanks, once we check we do see that your request has been responded to.
If you have any additional questions please continue the conversation with our support team.
Support
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Hi I have installed maggz and am unable to import the demo content. I have tried several times, but it freezes and shows errors “Some error was happened during the import. Click OK to run it again!”. Also I updated all plugins, but can’t find plugin Select Core *that you ask to install. Please help
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Is there any way you guys could do it for me? I am really confused with all that. Wasn’t it supposed to import easily?
Hi there,
We would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi. I have a problem when trying to import the demo content, when it reaches 90% it shows the following message:
“Some error was happened during the import. Click OK to run it again!”
Any idea what the problem may be?
Hi there,
helpcenter.qodeinteractive.com/hc/en-us/articles/360002246877-Recommended-PHP-Versions-And-Resources-And-How-To-Set-Them” target=”_blank”>resources as well as you can always try to import our demo content with our XML file
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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I have tried to create an account on the support but its stuck on “working…” My header is stuck over the top element www.pixelmag.co.uk. I think it’s a bug?
PS – great theme we love it
Hi there,
Thanks for writing in!
Could you kindly send us a mail to helpcenter@qodeinteractive.com and provide your purchase code and mail that you registered your account with for verification.
Thanks.
Support
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Hi, I preparing buy this theme for my Radio Station. What plugin of streaming radio u prefer to this themes? Thanks, Michael
Hi there,
Thanks for taking an interest in our theme! Maggz theme does not have such a feature within the theme and it can possibly be achieved with some 3rd party plugin.
Unfortunately, we didn’t test any plugin for this purpose with our theme so we cannot confirm compatibility, you are always open to try it out on your end.
Do let us know if you have any additional questions.
Support
Select Portfolio part of
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Ok, thanks for fast response.
Hi there,
Glad we could help and do let us know if there is any further questions you have.
Support
Select Portfolio part of
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Hi, how can I enable new users to upload videos? Thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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