39 comments found.
Hello, My Support License has been expired, I just want to activate my Theme and license code is wrong . I think there is some mistake. I Know everything just license code that i download from my account has some problem. If someone can help please write me .
Hi, kindly share your purchase code, your URL and wp-admin access details via our contact form at https://themeforest.net/user/codexthemes
I did, Please check it. Thank you
Hello, am using wpml , how to set different logo for each language ?
Hi, please contact our support at codexthemes.ticksy.com, thank you
hey. I did the Magna Import and waited for the loading but the demo content isn’t installed. It isn’t look like the demo, it look like a simple page site. What do i do wrong?
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Hi, please be so kind to contact our support via codexthemes.ticksy.com
I purchase the magna theme back in 2017 and never used it however i download the theme files and try to activate the theme in word press and keep gettting this msg “The purchase code you have entered is not valid. Magna Theme has not been activated.” so do i need a new license?
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and purchase code, we will check
How do I change theme concept?
Hi, please contact us via https://themeforest.net/user/codexthemes and provide more details which theme concept would you like to change, thanx
Добрый день, господа заранее извиняюсь за назойливость. Купил плагин, установил. Для понимания что есть в нём решил установить демо контент. Читаю мануал http://codex-themes.com/themes/documentation/magna/ Дошел до пункта «SETTING UP FOOTER», согласно мануалу установил плагин Widget Importer & Exporter (Версия 1.6 | Автор: ChurchThemes.com), далее в мануале написано «Select a demo_widgets.wie file from “Demo_Widgets” folder», к сожалению в архиве папки «Demo_Widgets» нет. Но есть папка «Demo_Sliders_Widgets», в ней две папки «Default Widgets», «Revolution Slider», предполагаю речь шла о папке «Default Widgets», в ней как раз лежит фаил формата .wie (democontent.codex-themes.com-themes-magna-widgets.wie), но вот беда при попытке его импортировать, плагин выдает ошибку «You must upload a .wie file generated by this plugin (help).» Господа прошу Вас помочь, так как что-то не сходиться.
Добрый день, пожалуйста свяжитесь с нами через контактную форму https://themeforest.net/user/codexthemes
Ок, спасибо
Добрый день, написал в тех поддержку как и порекомендовали, ответ пришёл 20г. “Уважаемый Сергей, благодарим за покупку. Просим прощение за задержку с ответом – из-за выходных. Я перенаправил все Ваши запросы в наш суппорт и отвечу вас асап. Благодарю за понимание С уважением, Gregor CodexThemes” – и на этом всё тишина, господа извините но так дела не делаются. Верните тогда деньги или помогите решить проблему, так как шаблон не советует заявленному,
Уважаемый Сергей, приносим извинения за задержку, ответили по email
Добрый день, у Вас есть тех поддержка на русском языке (в описание указанно что есть)? При покупке шаблона будет ли в нём демо контент для удобства? “Дополнительные значения: Visual Composer (34 доллара США), – слаидор на главное странице стоит отдельных средств?. Слайдер Revolution (19 долларов)” – без плагина редактирования страниц только кодом ?
Добрый день, да, есть. Демо тоже включен. Нет, никаких дополнительных средств, все включено в стоимость. Рекомендуем также взглянуть на следующий продукт нашей команды: https://codex-themes.com/thegem/meta-splash-preview/?sort_priority_group=meta-beauty
Ои, как прекрасно, забираю)) Обязательно посмотрю ещё ваши продукты)) А один момент, может быть ещё и русская лакаль имеется?
) Спасибо. Что вы имеете ввиду “русская локаль имеется”?
Шаблон на русском языке
Шаблон на английском
Purchased, but after 5.5 everything is messed up. https://revengehairsantacruz.com/
Hi, please update the theme and all its plugins to the latest versions. In case you will still experience this issue feel free to contact us via our contact form at https://themeforest.net/user/codexthemes
Is this Magna – Spa & Beauty Salon WordPress Theme, compatible with wordpress 5.5? I’m getting an error when it updates the new wordpress 5.5 and the site breaks. Losing slider, text, formatting etc.
Hi, please update the theme and revolution slider plugin to the latest versions.
Hello, We had godaddy reinstall the Magna theme since we had major issues with wordpress, now our purchase code is not working and we can’t update plugins. It says “The purchase code you have entered is not valid. Magna Theme has not been activated”. I have a copy of our receipt that we purchase theme through themeforest back in 2018.
Hi, we have replied per mail
HI, Do you have to purchase a license for the revolution slider to update it? Trying to update and asking for license. Thanks.
Mi old theme crashed an im trying to install the new version but some plugins aren’t working
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access, we will check
Hello,
I would like to purchase this theme and I would like to know if this theme can be customized in terms of palette of colors for the whole page. And to change typography?
Regards
Hi, thank you for your request. Yes, you can change and customize everything
i have purchased the theme Magna and i have imported demo and on homepage of theme Magna Concept 2 its revolution slider is showing “Revolution Slider Error: Slider with alias beauty-spa-slider not found.”
Hi, thank you for your purchase. Can you please contact our support team at codexthemes.ticksy.com ?
Hello, I purchased theme but how to install this demo? https://codex-themes.com/thegem/home/beauty-salon-01/
Thank you for the answer
Hi, sorry for this delay because of the Christmas holidays. Please check our documentation here http://codex-themes.com/themes/documentation/magna/ , http://prntscr.com/lzdav6
Hello, I bought the Magna theme and in this theme I do not import magna and plugins. Plugins are missing in the theme. Can you help me please.
Hi, please contact our support team at codexthemes.ticksy.com
Hi there. I have a problema. I can’t add into 3x Gallery with Gaps other pictures. When I clicked on Add Images into gallery, nothing is happened. Just I see on the bar: “javascript:void(0)” . What should I do. Please help me. Thank you
I can’t add other gallery. Just the title I can write but can’t add pictures
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access details
Hi . I conctacted you yesterday. Did you received my email? Thank you. I need your help very quickly. Thank you
Hi, Fixed, pls. clean your browser cache and check.
Hello Dear Friends and authors. Can i get some help ?
1. How i can setup CONCEPT 2 on my WP 2. Can u sent Backup for this demo site ? wants get site like a ur demo 3. Read FAQ on .htm and cant understand how to make site like ur demo
Can i Give Access to help with configure my site? for once
Thanks.
Can i Give Access to help with configure my site? for once
Hi, would you be so kind to contact us via codexthemes.ticksy.com?
done , PRIVATE TICKET #1676990
thank you
What version is this on and where is the change log?
Hi, the latest version is 1.0.3
hi. how to remove search button? (remove or hidden (display:none;) )
where is hidden search icon? )))))))))) https://prnt.sc/jib2yw
Hi, Sorry, we mixed up themes. Pls. add this code to the functions.php of the child theme:
function ct_menu_item_search_remove()
{
remove_filter('wp_nav_menu_items', 'ct_menu_item_search', 10, 2);
}
add_action('init', 'ct_menu_item_search_remove');
thank you
You are welcome
hi. how to change slider? I dont like revo slider. I want add my slider.
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ , our support colleagues will assist you
