Hey there team, Just wondering what is causing the “Email server problem” error when submitting via the contact form? I had a look on your support page but I couldnt find a solution.
did you configure everything in Qode > Contact as we did it here:
Qode Interactive Team
There is a problem with the Slider “Scroller3” : height of images are going to 100% before to be streched by the width.
Can you share us link to that page to email@example.com?
Hi, I have uploaded the site and installed the xml file (demo) but i still do not have any pages apart from “sample page”
Any ideas please?
I can take a look if you email me this request and temporary admin access to firstname.lastname@example.org.
Translatable to Français?
Hello guys! Bought the theme and uploaded the XML, but its not working, I cant see the page templates!
Hope you can help!
Sure, just email me this request and temporary WP admin access to email@example.com.
Send it already!
Waiting for the rescue!
Thanks. I will reply as soon I get to your email
how do I set up a page with a side bar on the right?
You can set sidebar in Qode Custom Fields below editor when editing the page.
Is there any fix for iOS incompatibility? Parallax scrolling does not work. Also, on iPad (vertical), menu switches to mobile menu. Thanks.
Yes. We just invested into iPhone 5 and iPad 4 so we can address those issues. Updates will be coming soon
Thanks! I look forward to them.
New version is going out tomorrow
Awesome! I’ll watch for it.
Got it! Thanks!
Hi there, I am interested in this product. I am wanting to know a few things first before I buy..
1. I want to use this to show off a portfolio of banner designs that I have made. Can I have separate categories for different banner sizes such as 468×60, 728×90 etc all on separate pages?
2. Can you upload multiple files at once?
3. If I upload banners will it resize them?
4. How many images would this display per page? Does it use pagination or something?
5. Do you have to have the text on mouseover?
1. Yes, you can have different pages for different categories
2. You can upload, but when adding to portfolio images you need to add one by one
3. It will just proportionally resize them, but will not cut them
4. Unfortunately, we didn’t implement load more for this theme so it depends on your hosting how it will handle lot of images
5. you can hide that using custom css
Hi there, while populating this theme with my own content everything was going semi ok but suddenly my content doesn’t show on the front end. the header and menu does, but then nothing under that appears. Any ideas? I’m pretty sure I’ve not installed any other plugins.
can you share the link to your page here or to firstname.lastname@example.org?
15 hours past and not had a response, I responded to your message within literally seconds!!
It was weekend, so we couldn’t reply, but we will review all emails came over the weekend and hopefully we will reply today or tomorrow.
Can someone please assist with installing the Demo XML file. I have imported it but does not seem to be working.
I have emailed email@example.com with details to assist this morning
I just replied to your email
Is there a way to change the HOVER effect on portfolio items?
Unfortunately, there is no setting to do that. You can only change the code.
how can I remove this annoying hashtag # in url? it’s keeps on showing when clicking images from the webite.
We are uploading new version this week and it will have upgraded ajax mechanism, which doesn’t require # on newer browsers
Just waiting your update to start digging in
Thank you very much Update was posted yesterday
Just a quick question, I wanted to do some minor changes to the text on the front end toolbar. Spend ages looking but couldn’t locate the file. Can yo tell me where the text ’* Change size, color and style on ANY section, element and font with an easy-to-use backend!’ is located please. Thank you in advance
It is in footer.php
can the sliders and catalog on homepage set to autostart (autoslide) or are they only manual slide?
Is the Theme WP 3.6?
We tested our themes on WP 3.6 and we didn’t fine any issue so far
I’m having an issue with a ”#” appearing after my home url. Please see solerunners.com. How can I remove this hashtag? Thank you.
Please update the theme as we yesterday updated page transitions to not require hashtag on newer browsers. Here are update instructions:
In the business version of the theme, is it possible for the images to be linked to an internal page instead of just the “Read More” or “See More” links?
Unfortunately, this is not possible for the images.
Thank you for your reply in either case.
Is it possible to use the rev slider in full screen similar to the way its used in your Central theme or can that not be done because of the header?
Yes you can. There is “Enter revolution slider shortcode” filed on every page in “Qode Custom Fields” for that.
Hi, can you confirm it is possible to insert parallax sections on any pages or blog posts, by using parallax short code? Thank you.
Yes you can add parallax sections on any pages or blog posts.
Thank you for your reply. I am going to purchase it
I’m having an issue with the tabs, when you have ‘fade’ as you page transition, the initial tab on page load isn’t activated, do you have an idea of a fix for this.
Thanks for your note, we’ll take a look.
Just to make sure, do you have latest version of theme?
I think so, i purchased it within the last week, any transition used affects the initial tab load but when you navigate away from page and back again, it’s ok, so I have the tabs on my homepage and when a transition is selected, first load of the homepage, both tabs are blue, navigate away from it and then back again, tabs work correctly. If you need url I can forward to you and activate a transitition so you can see what I mean
Ok, we tested now and we are noticing this bug. Thank you for your note. We will fix this and fix will be updated in our next release.
Ok, are there any quick fixes at all to get this working for me?
We could send you new files on your email if you don’t want to wait for update.
That would be great, do you he my email on file, if not I will message you anyway.
Email me on firstname.lastname@example.org
Is it possible to get trial-version?
For me is 1-2 hours will be enough, to set the theme on my blog and see how it looks.
I will purchase it if everything will be ok.
$55 is too much for me, to purchase it without testing.
Hope you can understand me.
we can give you access to our test site if you submit ticket to http://qode.ticksy.com/
What is your ticket id?
[PRIVATE] Ticket #86870
I get an access and tried to set up a little.
Looks very interesting.
Just a question:
Now i set up like 1/4 main blog page (settings > reading > static page > front page > blog 1 column 1/4 sidebar), and i want see the same format in post, but it’s impossible to choose same page for front page and post page.
Could you tell me how i can set up it?
No need to reply to previous question about post page format. =)
I understand how to do it (settings in post).
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