322 comments found.
HI, I have my Facebook comments not working. It doesn’t work on the MagOne demo as well. Is it a theme bug or Facebook side bug?
Maybe the iframe demo of ThemeForest violated the policy of Facebook comment.
You can check the demo directly here: https://demo.sneeit.com/magone/how-landscape-architectures-can-help-you-predict-the-future/
I Can’t install demo. When i click Install button then background has red with text 100.00% and unknown error
Hello, could you sent your site information to https://sneeit.com/magone-multi-purpose-blogger-magazine-template/?tab=support
Thank you.
“You did not purchase this item or you did not input your Envato Purchase Information for this item to access support service.”
This is notification when i click link you send.
I tried but it still that. You can show me fix it in here ?
I replied your ticket. Thanks
Hi! The site counter is not working in the latest version. What can I do? I updated the last version, the counter is broken.
version 8
You can use a plugin to display: https://wordpress.org/plugins/search/social+counter/
Hi, I told you wrong before.
I updated to version 8 but Post view count not working. Trend widget count doesn’t work either. The total view count in the post does not work either. The count does not counting.
https://drive.google.com/file/d/1v-MXxDF_-YE6_xqZIXw9DANzlHMMl4WX/view?usp=sharing https://drive.google.com/file/d/1hRHZh3LPwhfzAJhjfIZluxHFyBvSbjTa/view?usp=sharingI replied your ticket. Thanks
kindly refund please, i dont like the theme
You said that you don’t know if it is WordPress then you said you don’t like the theme. I am a little bit confused now.
If you want to refund, please check the refund policy here first: https://themeforest.net/page/customer_refund_policy
Thanks for understanding.
i have seen that, kindly refund and disable whatever access to the license
I can not refund by myself because ThemeForest has no that function for authors. You should submit refund and provide proofs about the point that you believe in the refund policy. Thanks
Hello
Why Flat demo do not work?
Hello.
I forgot adding https:// for the links. I just fixed it so could you check it again? Thanks a lot for the feedback.
No more updates?
Hello. Could you provide more details about your issue so I can provide an update? Thanks
its the theme support forum ?
I installed one of the demos to see the theme in action but noticed that only the header had apparently been installed as you can see here www.playsolo.de. Hope you can help me out Tiennguyenvan 
I replied your email. Thanks
How come if I wanna download “all files and documentation” the file size is about 26KB? If I download the installable wordpress files and upload them or copy them to my local wordpress installation, I ll get the following error message:
Fatal error: Uncaught Error: Undefined constant “TDC_PATH_LEGACY” in C:\xampp\htdocs\playsolo\wp-content\plugins\td-composer\td-composer.php:209 Stack trace: #0 C:\xampp\htdocs\playsolo\wp-includes\class-wp-hook.php(292): tdc_template_include(‘C:\\xampp\\htdocs…’) #1 C:\xampp\htdocs\playsolo\wp-includes\plugin.php(212): WP_Hook->apply_filters(‘C:\\xampp\\htdocs…’, Array) #2 C:\xampp\htdocs\playsolo\wp-includes\template-loader.php(104): apply_filters(‘template_includ…’, ‘C:\\xampp\\htdocs…’) #3 C:\xampp\htdocs\playsolo\wp-blog-header.php(19): require_once(‘C:\\xampp\\htdocs…’) #4 C:\xampp\htdocs\playsolo\index.php(17): require(‘C:\\xampp\\htdocs…’) #5 {main} thrown in C:\xampp\htdocs\playsolo\wp-content\plugins\td-composer\td-composer.php on line 209
Hello,
Our files are sized in Mega Bytes, we have no any file with only few KB. Please double check your downloads again.
And those errors are all from a plugin which is called Composer, however, our theme has no any code related to that plugin. I replied you in your message, please check from there. Thanks
Ok I found the error, thanx Tiennguyenvan. It clashed with a page builder from another theme.
Hi, Tiến, How can i change the profile id of addthis. I try change it in includable-share-button.php but it not work. Help me please!
You just need to replace pubid in includable-share-button.php to your id,
The original code is: #pubid=ra-4f98ab455ea4fbd4 And your new code will be: #pubid=your_add_this_id
I will also add this to theme option in next update. Thanks for the feedback.
Hello, this version is the same on the Envato Elements?
Hello. Yes. All items on Elements and ThemeForest are from only source which have same updates and features.
Thank you.
I am the one who needs to thank you, I acquire your theme throughout Envato Elements and I had my doubts about bbpress, seems it is ok to use it with.
No more updates?
Hello. We still update our theme regularly. Appreciate if you have any feedback need to add to next releases. Thanks
Last Update 21 August 20, not optimized for Gutenberg yet.
Thanks for the feedback. We are still working on the case. Thanks
any loyalty discount available? 
I bought blogger template and want to buy wordpress one
Hello.
You can contact me here so we can discus more: https://themeforest.net/user/tiennguyenvan#contact
Thanks for choosing my product. Love
sent. thanks
How to add Paid Member Subscriptions Content Restriction to this theme
You can use a plugin for that feature. Thanks.
update for WP 5.5
Our recent update is working well with 5.5. Thanks
.
Why site speed of demo pages is slow?
Appreciate if you can share your test report so we can check it. Thanks.
Do Google pagespeed test of any of your posts. https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fdemo.sneeit.com%2Fmagone%2Fhow-landscape-architectures-can-help-you-predict-the-future%2F&tab=mobile
Cannot add fonts to the Media Library. It refuses for security reasons. Do you have a solution? Thank you.
Please contact me at: https://themeforest.net/user/tiennguyenvan#contact and provide your font file. Thanks.
I finds it difficult to setup all the necessary things
Just follow the below link to send ticket to our support forum.
https://sneeit.com/magone-newspaper-and-magazine-wordpress-theme/?tab=supportWe look forward to helping you!
Thank you.
Hi, I would like to know where you activate the menu on phone ? I downloaded the theme from evato unlimited and i know we do not have support but this is so strange when i put the website on my phone the menu does not appear. is it a special extension you use ? or something you activate on your hand ??
We don’t need any extension to display menu except the Sneeit Framework plugin. If you installed that plugin, the menu should show full on desktop and a toggle button on mobile.
