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PLEASE HELP I recently bought the item, and i am a newbie and its very complicated to use. Is there any chance to return / refund the product?
May i know what’s the issue you are facing ?
For me as Newbie its to complicated to handle and to manage in changing contents in the future. Also its not suitable for me building a simplistic website / blog. Wrongly purchased I am afraid, would be very kind to get the chance to refund.
please read the terms and condition for refund policy
Is that a polite way to say NO? If so, I think I have to accept it. Thank you very much and all the best.
I want to import another demo in same site, and i delete “home” and “Special Content”.
but no content appears on home page.
Hmm, can you please mail me at email@example.com with your site URL and login details, also please mention which demo you want to import
sent details. thanks
Hi, after updating to the latest WooCommerce version (3.8.1), I am now seeing a message that says, “Your theme contains outdated copies of some WooCommerce template files. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version”. I have the lastest version nof MagPlus running so I am contacting to ask if you will be publishing an update to make the theme compatible with the lates version of WooCommerce?
Please mail me at firstname.lastname@example.org with your site URL and login details
OK, thanks. Will do.
Hi, I have a site in English and Spanish but the search modal only returns results in English. How can I change this? I can’t find any settings for this.
which plugin you are using for translation ?
ok, mail me with site URL and login details, i will check, i found the solution
i can see search module showing in spanish as well
Yes, but only English results get returned even when site is on Spanish mode.
That is the whole issue
I just mailed you logins. Thanks!
Hi, is this something you can help me with? Do I need to purchase more support in order to have help? Thanks! D
Just open a ticket at our support forum!
Hi. Bought the theme some time ago but needed it not until now. However, trying to download theme returns: the link you have followed has expired. Am aware technical help is only for 6 months but I am not even getting what I paid for according to this. Any ideas (in spite of tech help overdue)
This is strange! The file should be there for you to download. Just try from another browser, if doesn’t work contact Envato support!
Thanx. Did all that but Envato says take it easy for seven days or so for help. Pretty unacceptable if you ask me
Just mail me at email@example.com I will give you the file. Meanwhile wait for envato to reply! It’s late night here, so I will send the file in morning.
Thanks again. Will do
Hi there! I am an Elementor user and I’m wondering if there’s any way to use the Elementor editor to change the heading font, size? I’m trying to make the section headings on my homepage different from my article headlines. I tried using “Theme Options” section but it doesn’t isolate the section headers from the article headlines. Thanks!
Please open ticket at http://gfxbucket.freshdesk.com our team will assist you
Hi, I am seriously considering buying this theme but have doubts if I can customize the pages layout in page builder so that they work for me. I thought to explain it in the email. I have tried to create a ticket at http://gfxbucket.freshdesk.com but it requires ‘purchase code’ so I can’t do it. Is there any way to make an inquiry with you before I buy/discover that the product is not exactly what I am looking for?
We use both Elementor and wpbakery page builder and you can use either. If you’re familiar with those page builder, this theme will work for you. Around 3k+ people using this theme.
how to add “read more” blocks post title
how to add “read more” in blocks after post title
May i know your purchase code ? Also please post the queries at support forum @ http://gfxbucket.freshdesk.com
link not working , my email id firstname.lastname@example.org
Our data says you’re not a customer, please provide purchase code when creating ticket.
I’ve been waiting for a response to the support ticket that we have open for 7 days
What’s your ticket Id?
show tag #444061
and I just answered you. I still have no solution
I just checked your ticket and your issue is solved by our support staff, our support staff will let you know which file he modified
Thank you. I wait anxious
Please I need an answer. The support team hasn’t told me anything yet
Your ticket has been responded
Everything is perfect.
Hi. A few pre-purchase questions: 1- Does your theme have a theme control panel inside the wordpress dashboard? 2- Is there a translation page to translate the words within the theme panel? Is there Arabic fonts or can I add them?
1) Yes we do have bunch of theme settings which you can easily control via theme option settings
2) Yes we do have text field where you can easily add your translated text
I like the theme. Requires some configuration work. My first questions are on convertplus – how do I hide header bar from homepage? Also how do I make the intent-exit to show only on posts? https://traveltips.org
Convert plus is a third party plugin. Please have a look at their doc for queries: https://www.convertplug.com/plus/docs/
On the next update could you please create a feature post widget for sidebar. I need small homepage thumbnail size like the one you have here :http://themebubble.com/demo/magplus/architecturepro/ (on trending/popular posts).
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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